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King Living NSW, Bondi Junction

King Living NSW, Bondi Junction

4.9 from 49 reviews · View Statistics

Reviews

4.9

49 reviews
4
(0)
3
(0)
2
(0)
  • Product Quality
    4.8 (36)
  • Return Claim MadeYes (0) · No (35)
  • Warranty Claim MadeYes (3) · No (32)
  • Product Appearance As advertised (23) · Not as advertised (4)
  • Customer Service
    4.9 (39)
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Exceptional Service

published

Very satisfied with the service from King Furniture. Nonci from Bondi Junction exceeded expectations, taking payment, adding additional items to quote and amending the delivery date. This was also all conducted via the phone / email. I would also like to thank Live Chat for their assistance. Great service.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
King Living
Elizabeth R.King Living
Sophie

SophieNorth Western Region, NSW

Truly wonderful service!

published

Gaby was so helpful throughout the whole process. She worked with us as we shopped online and arranged to meet with my sister in Sydney as we couldn’t travel at the time. Helped with quotes, style advice and shopping options. Highly recommend KingLiving for your next Sofa purchase!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationBondi Junction NSW
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1 comment
King Living
Elizabeth R.King Living
Penny K

Penny KSydney, NSW

Excellent showroom and customer service

published

Outstanding customer service by Roslan at Bondi Junction - lovely showroom, colour choices and plenty of options to choose from. I appreciated the time taken to make sure we were happy with our choices. There’s even underground parking! Highly recommended 10/10

Product Quality
Customer Service
Incentivised ReviewNo
Product AppearanceAs advertised
Store LocationBondi Junction NSW
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Lynne B

Lynne BSydney, NSW

Excellent service

published

The store was well set out.

Products were well displayed.

We love the dining chairs.

Roslan served us and was excellent and helped us select our dining chair fabric. He wasn't pushy at all but had great styling advice.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationBondi Junction
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Frances Greene

Frances GreeneSydney, NSW

  • 2 reviews

We love our lounge

published

We purchased a lounge after a lot of research. We love it. The service was friendly and the delivery was on time. We’ve dealt with many furniture outlets, King is easily the best

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
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Kate and IJustin

Kate and IJustinMetropolitan Adelaide, SA

Roslan was fantastic to deal with

published

Roslan helped us purchase everything over the phone as we live interstate. He was so helpful and showed great customer service throughout the transaction. We will big through Roslan again.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationBondi Junction
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1 comment
King Living
Elizabeth R.King Living
Will

WillSydney, NSW

Home delivery service from SAM & KARL was EXCELLENT!!! Thank you!!!

published

The delivery was on time, Sam & Karl is very friendly, thoughtful & professional. They helped us to unbox the furniture, put it at the right spot very carefully, and clean up the boxes. It was a really delightful experience, we are very satisfied with their friendly service!!! Of course, we love our new furniture, Thank you so much King Living!

Product Quality
Customer Service
Incentivised ReviewNo
1 comment
King Living
Elizabeth R.King Living
JKM

JKMSydney, NSW

Fantastic Delivery and Install

published

Possibly the best delivery experience I've had, Sam & Karl were friendly, professional and did an excellent job putting together my new outdoor lounges. They took me through and showed me how to rearrange if necessary (it's modular) and explained care instructions. Fabulous guys!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMoore Park Supa Centre
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1 comment
King Living
Elizabeth R.King Living

Great product, perfect service

published

My shopping experience was excellent thanks to the marvellous service of Nonci Nyoni. I cannot praise her highly enough. Loved the layout of the store, which facilitates easy flow shopping.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationBondi Junction
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1 comment
King Living
Elizabeth R.King Living
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New Lounge

published

Gaby, thank you, both King's range and the material and colour selection are fantastic. Great help in selecting something that suited our adaptable needs. We can not wait for delivery!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationBondi Junction NSW
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1 comment
King Living
Elizabeth R.King Living
Kerri

KerriSydney, NSW

  • 2 reviews

Soooooo Happy

published

From Start to finish, our experience choosing our new couch was such a pleasure. The service and advise in store was excellent. Yesterday we received our new couch and are thrilled. Sam and Antonio delivered it and despite it not fitting in the lift, the guys got it to our apartment via the stairs which was no mean feet. It was sooo heavy but they did it and were lovely.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationBondi Junction
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1 comment
King Living
Elizabeth R.King Living
Rachael

RachaelSydney, NSW

Great service every time

published

Each experience with King from store to delivery has been dealt with professionalism and a friendly attitude. Thanks to Sam and Antonio for completing the ensemble today with care and efficiency.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationBONDI junction
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1 comment
King Living
Elizabeth R.King Living
Pam yudeiken

Pam yudeikenSydney, NSW

Carlos arrived promptly let me know that he was on his way and was very good with attitude and time

published

Karlis was very courteous and heard what needed to be done didn't argue about anything did it promptly and everything was well done and he tried very hard to please well done King for employing him

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationBondi Junction
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1 comment
King Living
Elizabeth R.King Living

Great service.

published

Really pleased with the sofa I selected and really helpful staff that made the purchase easy. Great price on an ex-showroom model and a shorter waiting time for the delivery too.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationBondi Junction
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1 comment
King Living
Elizabeth R.King Living
Nhung

Nhung

  • 2 reviews
  • 1 like

Worst customer experience and support received

published

Poorest customer experience ever received.
4 people were in store and no one approached us activitly to provide support and options on outdoor furniture. After calling on product availibility they confirmed per phone that the product was in stock. However, when we walked in the store, they then couldn't find the product. Falsely claimed they had product in stock while that was not the case, we transferred deposit and required input.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationBondi
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1 comment
King Living
Elizabeth R.King Living
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Amazing service

published

Carlos arrived on time which is fantastic and he fixed the problem straight away! Im very happy with the service I got from him and the king living! Thank you!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationBondi junction
See all answers
1 comment
King Living
Elizabeth R.King Living

Sam and Antonio

published

Sam and Antonio delivered our coffee table to our home. They were so polite and fantastic and ensured that its placement was of our satisfaction! Love our new coffee table.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
King Living
Elizabeth R.King Living

Hi Barbara, thanks for sharing the great delivery service you received from our team Sam and Antonio. We're sure your new coffee table will be a fabulous edition to your living room and we thank you for choosing King Living.

Perfect advice from Gabrielle.

published

Gabrielle went out of her way to advise on colour & selection of our furniture & now it’s installed , we are extremely happy. Her taste in selection of colours & fabrics was perfect.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationBondi Junction
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1 comment
King Living
Elizabeth R.King Living
Emma

EmmaSydney, NSW

Beautiful furniture and fantastic service

published

Recently purchased an outdoor lounge and dining chairs from King. Amanda was really helpful and provided some great design ideas for our space. The furniture looks stunning, and is of a really high quality. Would definitely recommend King if you're looking for stylish, great quality pieces.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBondi Junction
See all answers
1 comment
King Living
Elizabeth R.King Living
Robin T.

Robin T.Sydney, NSW

  • 3 reviews

5/5 star rating - Perfect throughout the entire customer journey

published

First time sofa buyer!
From the sales team in-store to the delivery team who set up my sofa at home in Waterloo. All I can say is 5/5 at every touch point!
I want to say a huge thank you to the individuals who made the king living experience exceptional.
Thank you to Amanda (sales) who ran me through all the options I could have in regards to fabrics and layouts for my living room to Sam and Moe (delivery team) for setting it all up!

Not only was the service brilliant, but they all went above and beyond their duties.

Such a wonderful team!

Robin, Digital Marketing Manager, BoozeBud.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationBondi Junction
See all answers
1 comment
King Living
Elizabeth R.King Living
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Details

Compare all 21 King Living
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Mattresses, Outdoor and Sofas
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