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Love our purchases in King Living
We love the design and quality in King Living. And Leila is very professional and friendly, we're 100% satisfied with her excellent service, thank you Leila!
The reviewer stated that an incentive was offered for this review
A truly integrated selection of living room furniture - outstanding service
King Living Castle Hill Manager Troy Wedesweiler took our new furniture requirements for our living room to a whole new level. Troy has an exceptional eye for interior design and excellent communication skills.
After observing us as we considered various armchair, sofa and side table options, Troy helped us to understand how to put together our various requirements into a truly cohesive and integrated package in a way. Where King Living could not supply the 'right' item, Troy put in touch with a couple of other trusted specialist suppliers who where able to complement our King Living selection.
We highly recommend meeting with Troy when you are next choosing furniture.
Great in store customer service !!
Sales service with Bianca at the the Castle Hill showroom was excellent in fact all staff were very helpful to us & very patient. We took some time to decide on exactly what we wanted but nothing was a trouble on reworking out quotes for us. Can't wait now to see our beautiful lounge in our home. Thanks again for all your time.
Excellent customer service
The store was beautifully set out and staff were informative and helpful with no feeling of time pressure with our decision making. All options for the lounge set out were provided, as well as comparisons of fabrics and wood finish color options.
- NSW, Castle Hill
I consulted Leila for advice for setting up our TV room and I must say it was the best experience and decision ever. Leila was there with her great customer service and suggestions. I truly felt that my ideas/budget concerns were heard. She did an amazing job. Highly recommended
We had a smooth experience in the Castle Hill showroom - Rebecca was very knowledgeable and answered our million questions. Showroom was very clean and presentable and all the staff are friendly. Cannot wait for our order to come.
Thank you to Leila who helped me purchase a sofa. She was efficient and provided good suggestions on which sofa to choose.
Excellent customer service and products
Thank you to Leila at the Castle Hill store who spent several hours over several days working with us to help identify and select the appropriate lounge suite, chairs, coffee tables and fabric to create the decor we were after. Delivery is scheduled for May 2021
Delighted with WONDERFUL service from this store!
I have been dealing with King Furniture for many years, and have found their service to be totally efficient and professional.
Recently, I needed to purchase a few items of furniture for a client and, due to the fact that the Castle Hill staff had been so good with a previous order lodged a few weeks ago, I decided to deal with the same salesperson once again.
Leila Fadaei (as well as her manager Try, plus James and Jordan) gave me great, individual assistance although, overall, Leila went over and above 'the call of duty'! She was wonderful...
WoW it is beautiful
Very easy to navigate the store. Extremely happy with the customer service and help Leila Fadaei from King provided in product/colour selections and interior designing.
Bought a sofa package after much deliberation and trying different models and looking at various configurations on the shop laptop. Lelia Fadaei looked after us and was extremely patient and helpful. If you go there be sure and ask for her!
Terrible customer service
Quite possibly the worst customer service I have ever received.
Went in this morning and we weren’t even acknowledged by either of the ladies on the floor, aside from the first lady barking at us to sign in and then turned briskly and walked straight back to her computer before I could get a word in.
We had already chosen online the sofa, sofa bed & desk that we wanted to purchase.
We did a loop of the store and sat on both sofas for a while, then at the desk we wanted for a good 5 minutes, without being acknowledged, before we decided to leave.
Their rude behaviour cost them over $10,000 sale.
We went in thinking we knew what we wanted but with the help of a great salesperson got what we really wanted, explained everything and was super patient and helpful.
Leila Fadaei - Truly one of the best sales consultants
Had a fantastic experience buying our sofa, dinning table& chairs from King-Living :) Excellent advice from Leila Fadaei. Friendly & professional sales consultant.
she listened to what we were looking for and assisted us to choose the best possible furniture for our place.
I would (and already have) recommend her to everyone I know...
Great customer service!
We were in the market for a new bed frame and visited the Castle Hill Home Hub. We decided to check out King Living and was very happy with Kristine who answered all our questions patiently and so helpful in finding out all the information we needed. We also really appreciate the fabric suggestions she offered. It was almost closing time on a very busy day, but she did not rush us into making any decisions at all. Excellent service and very pleasant to deal, which is so rare these days!!!
|Category||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom, Dining, Mattresses, Outdoor and Sofas|
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