Superstars Sam & Antonio!!!
I've ordered several items from King Living since moving to Sydney and this morning the first item arrived -Jasper sofa and coffee table/ottoman. I live in the city so building access and delivery is a bit tricky (never mind on a Monday morning) but Sam and Antonio did a fabulous job today getting everything in and set up smoothly and with a smile on their face!!! The sofa itself is divine ... exactly what I wanted and looking amazing in my new apartment ... can't wait for the other items to arrive now and hope it's delivered by Sam & Antonio again.
"What beautiful craftsmanship and Customer Service."
I ordered a Cassia Ottoman, to be made to my requirements. The finished product was delivered yesterday & I am thrilled with the result. I will be ordering another in a different fabric. The service from start to finish was exemplary. Kahn my King consultant & Sam & Antonio, the delivery team, were very efficient & polite to deal with. It was a pleasure to deal with this company.
Carlos was perfect
Carlos was very professional and punctual, he called me to let me know he was on his way which was good for me fix the problem quickly and efficient thank you
Carlos fixed recliner
Carlos came this morning in did a fantastic job fixing my recliner very quickly I was very pleased with his attitude he was so friendly and it was very pleasant to have him here and he did a very good job very fast I'm pleased I was very pleased with the way Carlos contacted me early this morning and was very polite in saying if that is ok for you very pleasant experience thank you
Great service from Carlos, arrived on time very friendly and knew what to do immediately. Would definitely recommend his service for anyone who needs a job done (furniture repaired) Great help much appreciated.
Great Service from Carlos!!
Quick and easy, very informative and helpful. We had a broken chair that needed fixing and Carlos came not only on time but early! Very friendly and great customer service. Good representative of King Living.
I had Sam and Antonio deliver my bed and tv table - they communicated well, timely and were good guys that were very easy to work with in regards to constructing my furniture and moving things around. Would definitely recommend!
Great quality, great delivery
As it always is the case with King Living, rug is of great quality and fair price when you take that into account. Delivery (Sam & Antonio) worked great, heads up 30 minutes out and very attentive.
DELIVERY and ASSEMBLY - SAM & ANTONIO
Sam and Antonio delivered and assembled two gas lift storage beds for me today, one king and one queen. The delivery arrived on time, the boys were extremely friendly, skilled, clean and efficient. I couldn't be happier with their service and attitude, something that clearly set Sam and Antonio apart from a lot of delivery drivers I have had recently. I would highly recommend Sam and Antonio to anyone ordering from King Living. Rob
Excellent professional services by Carlos this afternoon. Carlos is truly knowledgeable and experienced in the understanding and handling of the Electronics / Mechanical technical matters. I am so grateful for his expertise, a real Assets to KingLiving.
Elizabeth - Paddington NSW.
very good quality sofa, easy to set up and move. Delivery guys sam and Antonio are really nice and professional :) They helped me move and set up my sofa very quickly, and they took away all packing materials in the end, which help me avoid cleaning by myself. Very good service!
The reviewer stated that an incentive was offered for this review
Excellent and professional service from King Living delivery crew Sam and Antonio
The crew who delivered our lounge (Sam & Antonio) were professional, friendly, considerate and their customer service and team work was a pleasure to witness and be apart of. Thank you!
The reviewer stated that an incentive was offered for this review
Poor after sales service and uncomfortable Jasper chairs
Daniel provided good customer sales service.
Unfortunately the two Jasper chairs we purchased are very uncomfortable (gives us lower back pain) and we cannot sit in the chairs for long. There is no give/softness in the back cushions/support modules (very firm). The bottom cushions are not deep enough for comfort (cushion should tuck under your knees), it feels like you are sitting in a dining chair (stiff/upright and little under the leg support), it is definitely not a relaxing lounge. When we sit on the chairs we cannot find any spot we are ...comfortable sitting. We have tried additional pillow supports, moved cushions and modules to no avail. The chairs are made with no comfort in mind. We are very disappointed as we cannot use the chairs unless we want continual back pain. We requested a refund for the chairs due to poor workmanship in comfort, not that we changed our mind. King Furniture would not let us return these chairs as they were floor stock. Delivery was o.k but they were not flexible on days/time. Joiners for chairs were forgotten upon delivery. Very poor after sales service who were not interested in helping us in anyway.
I visited the store at Moore Park and was assisted by Giselle. She was extremely helpful in demonstrating the range of ways the furniture could be assembled which I had purchased at King several years ago. I learned a great deal about how adaptable the Delta III is which has given the furniture a new lease of live for me. My friends and I were very impressed by the service we received.
Beautiful products, great delivery
Frances in-store was super helpful getting me the best items for my needs and clearly outlying production times. The store constantly gave me updates on shipping and delivery
Sam & Moe were superstars on delivery day. Incredibly polite and efficient. Set everything up and took away the packaging
Great sofa delivered by Sam and Moe
I bought my new Zaza sofa at the King Livng Moore Park. The staff there were very helpful and patient while I perused the fabric choices and took some time to decide. The sofa arrived today and I am very pleased with the final product. My only issue was with the delay in delivery. Although the delivery date was 2 months from the date purchase, it was delayed another 2 times due to issues in the workshop. Very frustrating. Sam & Moe delivered and assembled it today and they couldn't have been a more helpful, friendly and professional team.
This was a amazing experience
Love my king Living furniture and it was a professional experience with Sam and I will be buying more furniture from king Living thanks again Sam and moe for a professional experience
King Living Delivery
Sam and Moe delivered and assembled my Delta 3 sofa. They were friendly, professional, efficient, clean and took the time to show me how to use the sofa. They worked in a very small space and made it work.
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Questions & Answers
Recently purchased 2 Leon recliners. Had them for 12 days. They are so firm to sit on that my husband just has to get up out of it after an hour. It actually hurts. Please tell me they will soften. I’m so concerned after spending so much on them. My previous ones were super comfy and we only replaced them for aesthetics. Very anxious. Thanks.
Elizabeth R.King Living
Thank you for your question. The Leon Armchair Recliner does have King Living’s Posturflex® Seating System for strength and support. If you still feel uncomfortable, please contact our After Sale & Customer Care Team
Phone 1300 135 464 Email: firstname.lastname@example.org, and they will be able to have a look and advise.
Hi Beats L yes they do soften but not quickly. Maybe your husband can put something down on the sofa until it does. The springs in the sofas are there for support so maybe after a very soft sofa his body may be resistant to this support right now
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