Reviewer Photos & Videos
Best couch I have ever owned
Excellent service in store and friendly delivery and installers (Sam & Karl). Pleasant store is accessible for wheelchairs. There are lots of options, styles, fabrics and colours as well as clever design features. Staff are helpful without being pushy. They do not rush you but allow you to get a feel for any products you like.
Ordering and payment easy and simple. And it was on sale, which was a bonus. As our couch was being made to our specifications we had a waiting time which was extended due to COVID holdups.
Service, design and quality. ✅ Pleasant store, helpful staff. ✅ What more can you need from a furniture store?
Amazing service from an amazing team
From the moment we walked in, it was a breath of fresh air compared to the other retailers we had been looking at. A beautiful showroom, gorgeous product, and the team were all so happy to be there which I had not really seen in other stores we visited.
We were served by Nicole who guided us from the moment we entered the store, going through sizing, style and colours and put together a beautiful lounge room for us.
Super excited to get our delivery now!
Superb professional service & support
This was our second King Furniture purchase and once again we were delighted and impressed throughout the whole process. Always enjoy wandering around the King stores. Our purchased was made from the Moore Park store with the excellent help and support of Maryanne Potonides, whose professional service and attention to our needs and requests was exemplary. We were duly notified of our delivery and the delivery chaps, Stan and his colleague who arrived at the agreed time, were courteous and efficient in unpacking and assembling the two sofas. So a great king experience and we thank Maryanne and King.
Great furniture even better service
After spending some hours with your delightful staff yesterday obtaining quotes for new furniture for our recent home purchase, we could not be happier with the attention to detail, the courteousness & product knowledge of those involved. It was really great fun both for my wife & I as well it seemed for the staff working with us. The options offered, the concise placement of the items on our floor plan as well as the exchange of ideas made the afternoon a memorable one. We have dealt with King on a number of occasions in the past both at the M...oore Park location as well as Chatswood, Annandale & Northmead, and have found on every occasion, your staff have been customer focussed, knowledgeable & great to work with. A special mention for Dee C. & Maryann P for their outgoing nature and easy smiles. Thank you all at Moore Park. We will be back! A lovely store, well laid out & easy to find exactly what you need.
Excellent and knowledgeable help
High quality products displayed and presented in well thought out arrangements. Gizelle was very knowledgeable and answered all questions patiently. All the staff were friendly, even when discussing over the phone with Jo when I called a week later, and then with Yen yesterday, when Gizelle was away. Information and quotes by emails were prompt and accurate.
Best Sales Consultant
I was served by Gizelle Atie, i went and visited several other furniture shops and walked back out cause i didn't like the service or assistance i was getting.. But as soon as i walked in to King, Gizelle greeting me with a friendly face, extremely helpful and very patient as i was going back and forth with my decision.. i dont normally leave a review as i forget or just get too busy but this time i actually sat down to write about what a fantastic sales consultant she was. I placed and order for my lounges and will be back to place one for my outdoor also once i know my space. Highly recommend King and being served by Gizelle.
I was unsure which lounge configuration and dining setting would work best in my space. After seeing images of the area Maryanne was very very helpful with her practical advice and made sure the measurements would work. She was able to help with colour options and I now feel confident with my choices.
Excellent service from day one and through the process
The service we've received by Maryanne at Moore Park store was Amazing! She allocated uninterrupted time, answering all questions and lead us through the steps smoothly.. She got the Order from us. Thank you Maryanne.
Very happy with the service and the quality of our King Cloud lounge. Can't wait for our next delivery next month
Thanks Maryanne for looking after us again. We enjoyed the experience. Michael and Lourice. Look forward to the next deliveries next month and October. I would recommend your product . Thanks
King Cloud 111 is exactly what we were looking for in , style, comfort and colour range
Store was spacious to look around but without the help of Maryanne would have missed the King Cloud 111 display. She helped us team up our 2.5 seater lounge with 2 fabric chairs and made it very easy to decide on the right colour and quality of fabric. We are both very excited to have a new look in our apartment. We already own a king lounge for another room and love the quality, modern yet timeless style of King.
Excellent Customer Service
We received excellent service from Maryanne from the Moore Park store. She assisted us in such warm and helpful manner, not to mention her knowledge on the products. We were also assisted by two other stuff in the store and they were just as pleasant. The quality of the product speaks for itself and Maryanne helped us to decide the best configuration that we will be happy with for a long time to come.
The story gets better, upon delivery we discovered one of the tables had a slight chip and contacted customer service. Sarah swiftly organised for another one to be delivered and we received the table within a couple of days! The entire experience with King has just gone well and above my expectation.
Great Service; Great products!
We recently decided to upgrade and refurnish our home with King's fine furniture. After numerous hours spent in store and on the phone with Maryanne Potonides, we can honestly say the experience was warm, friendly and truly first class. Making so many individual furniture decisions wasn't easy, but Maryanne showed us so much respect and patience - Thanks Maryanne! Can't wait for the furniture to arrive.
- NSW, Moore Park
- Verified customer
Great service. Thanks Toni!
Thanks Toni for your excellent advice and endless patience. Twice. First at Bondi Junction when we were dipping our toes in the water and finally at Moore Park when we finally landed on "the look". In fact, we didn't expect to find you at Moore Park Toni. We were just having a final look before going back to Bondi Junction to work with you to find our final look. But there you were. Fate! New house with an entirely new living room. It's gunna be awesome!
Outstanding Customer Service
We visited the Moore Park King Furniture Store last Saturday and we were met by Maryanne Potonides she was outstanding with her help and assistance along with ideas and suggestions on working with us to create the look what we were after. We felt she really understood where we were coming from and she provided design options to meet our needs. We came away feeling extremely confident of our choices, she made our experience visiting a King Store a very successful & positive one. Thank you so much Maryanne. Kim & Tony
A quality sofa with exceptional service Gizelle Atie
We were going to buy a sofa elsewhere, but ducked into King Living at Moore Park, for a comparison. We were impressed by the showroom and the quality of the sofas at King Living. The consultant who helped us was Gizelle Atie and she was very helpful and also very patient when we had trouble picking the fabric for the sofa. It was also sale time at King Living and we felt we got good value. Highly recommended.
Great service and great quality
I love everything about my King Living experience. I had previously purchased a sofa from them and was so impressed, when the time came to buy another sofa, they were my first choice. We went to the Moore Park showroom. Before arriving, we were unsure of what style/colour we wanted. That changed when we met with Interior designer Daniel. He was amazing. He took the time to go through our options, helped us come up with ideas and ultimately settle on a colour scheme. His customer service was exceptional. The quality of the goods is also without question. Needless to say, I couldn’t be happier with my purchase.
The store was very easy to navigate and we were left to browse without any overt pressure, in favour of the occasional offer to help, from staff.
We were more than satisfied with the range of products available.
We were very satisfied with the quality of the product we purchased and the professional assistance from staff member, Gizelle Atie, in helping us explore option for style. colour, fabrics etc.
Great service helping us to get our bed set up and follow up call to ensure we were happy. Love our new bed it is beautiful Thank you we will be back to purchase again soon
- NSW, Moore Park
- Verified customer
Fantastic experience from beginning to delivery.
Daniel and Leanne looked after my purchase from King Living Moore Park. I couldn't have been happier. Professional advice, they knew their products, fantastic help with choosing fabrics to match my pieces. Great "sale" prices and the delivery guys were on time and did everything to set it all up just the way I wanted it. The furniture is great quality and looks stunning! 10/10.
Carlos Service Technician
Carlos came out to replace my Jasper shelf. Really impressed, he called me prior to arriving and got the shelf assembled and cleaned up the mess in no time! Thx Carlos, awesome service!
Questions & Answers
Recently purchased 2 Leon recliners. Had them for 12 days. They are so firm to sit on that my husband just has to get up out of it after an hour. It actually hurts. Please tell me they will soften. I’m so concerned after spending so much on them. My previous ones were super comfy and we only replaced them for aesthetics. Very anxious. Thanks.
Thank you for your question. The Leon Armchair Recliner does have King Living’s Posturflex® Seating System for strength and support. If you still feel uncomfortable, please contact our After Sale & Customer Care Team
Phone 1300 135 464 Email: email@example.com, and they will be able to have a look and advise.
Hi Beats L yes they do soften but not quickly. Maybe your husband can put something down on the sofa until it does. The springs in the sofas are there for support so maybe after a very soft sofa his body may be resistant to this support right now
Thanks Roberta. I really hope so. I’m so upset at the fact he is so uncomfortable..Even I find them hard to sit in for any length of time. Fingers crossed.
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