Reviewer Photos & Videos
Sam and Karl are legends!
Brilliant service. Helpful and polite. You’ve got a couple of good ones there, King Furniture! They delivered a flat pack dining table and were really careful about how the placed them. Highly recommended.
Fantastic in-store experience with Sharon
My husband and I have been couch researching and walked into King Living Northmead for a look. Our situation is that we can't get a couch straightaway so keeping an eye out for when we can. We had a great in-store experience with Sharon Kwan - she was helpful with answering our questions and we realised we had more options with timing than we had expected. By looking at our floor plan, she was able to show us what would suit / fit best and then helped with all the fun fabric selection and colour matching. She has a very keen design eye! We ende...d up walking out, having ordered a couch that we can't wait to see in person in a few months (due to our personal timing) but very happy that we have that ticked off our list! For now, we have a fabric swatch to look at, and match with other furniture plans. Thank you Sharon - you were fantastic help!
Purchased these lounges at a great price, was very easy to sort out part payments up until delivery. Went with the deluxe service package which had Sam & Karl come out to get everything fitted properly & professionally. Service was Above & Beyond expectation.
The king living experience is unreal
It was great will recommended to friends and family they made it fun for us to part with our money. Assemble was done by the delivery guys Sam and Karl were excellent and professional. Hope they can deliver our lounge in April very good thanks!
Feed back Sales Consultant - SHARON
I had a wonderful experience purchasing my new lounge, from Sharon at Northmead store she was very knowledgable about the King Furniture Products and was an invaluable help in my purchase I would recommend anyone purchasing a lounge through King Furniture to ask for Sharon at Northmead you will be very happy.
Amazing customer service!
We were greeted by Sucheta and she was very warm and friendly. She showed us several styles then left us to browse. She was relaxed and not pushy at all which we loved.
Great Service and Product!
King living service is exceptional. From the sales to the time of delivery, it has been smooth and easy. Sam & Karl delivered and assembled our Delta III sofa. Their service and professionalism were a credit to the King Living experience. They were friendly and very helpful. We love the new sofa and would recommend King Living.
After seeing an ad in a magazine, we spoke with Gulistan at Northmead and received amazing service. She made time to go through options and recommendations. I was very impressed.
The service received was Very professional from two competent consultants.
The product we bought suited our needs perfectly. I had not previously come across a similar sofa bed where the design was modern, the bed exceedingly easy to extend and the comfort not compromised by the design. .
Great Service from Carlos, very happy
Im very Happy with the service, Carlos was knowledgible and advised clearly what he was going to do. Excellebt job done by him, thank you so much for your excellwnt and tidy work today
Excellent service staff
The service staff member provided prompt and efficient response to my request to make a change to my existing order. Whole process of purchase and order was professional and polite, with all information I needed to make a choice.
It was easy to navigate the store.
I think you need to have various range of products available in material and leather. in the gallery.
the quality is there, however i have to try it first in my own place first.
I'm satisfied with the product I purchase, nevertheless its quite expensive.
The service was good, many thanks to Sucheta Hegde for your patience in assisting us and explained all the options in detail.
looking forward to use your product.
- Verified customer
Excellent Customer Service
Thank you very much Sharon for your patience in assisting us to choose the most suitable product in the store. The product is excellent as well as your customer service.
Great service! Thanks Carlos
Carlos was extremely helpful and attentive. He had attention to the smallesr details and was very knowledgeable and quick. If we need help again the future i would definitely ask for carlo's help again.
Satisfied with customer service experience
Good display of furniture stock and King Furniture staff were knowledgeable and extremely helpful in explaining our options for choosing various products, fabrics and colours. We enjoyed the experience and look forward to receiving our lounge and rug.
The next beautiful king piece to add to my collection!
I always visit this store to purchase my additional King pieces because of its open plan and the range is extensive and of course the staff are extremely helpful. Quality and design I'm such a fan.
Amazing! Beautiful service and informative
Layout of the store was easy to navigate.
Melania Was amazing! Wasn’t pushy at all, easy going... gave us time to think and process our needs and wants. Well informative about the sofa we purchased, Knew everything about the items she was selling us. Great selection of different fabrics available shown to us.
100% highly recommend!
Great service by Carlos
Power loss called me ahead of time to let me know that he was on his way which was great for me and I'm so happy that Carlos went that extra mile to find out exactly what the problem was found it and fixed it for me and I'm very happy and would recommend him for any King repairs and he also was great because he put up with my dog barking the whole time
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