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King Living NSW, Northmead

King Living NSW, Northmead (page 2 of 11)

4.8 from 207 reviews

Reviews

(188)
(9)
(3)
(2)
(5)
  • Product Quality
    4.9 (83)
  • Return Claim MadeYes (2) · No (87)
  • Warranty Claim MadeYes (6) · No (81)
  • Product Appearance As advertised (84%) · Not as advertised (16%)
  • Customer Service
    5.0 (91)

Reviewer Photos & Videos

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Sandra

SandraIllawarra, NSW

  • 3 reviews

Very Helpful!

published

Sucheta was very helpful with my recent purchase over the phone. She was able to send me photos of a clearance item and provided all the information I requested in a timely and efficient manner.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationNorthmead
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1 comment
King Living
Elizabeth R.King Living

Rio 2.5 Seat!

published

I had pre-determined the product I was after prior to visiting the store. On arrival the staff were helpful and able to answer the additional questions I had. Also, the selected product was available in store for my wife and I to try. The only down side is that the colour we choose may not be available. The ability of the staff to get feedback on this matter from the factory in a timely manner and communicate back to me was poor.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthmeade
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2 comments
King Living
Elizabeth R.King Living
Mike
Mike
Melissa

MelissaSydney, NSW

Carlos was very helpful. Turned up on time and very efficient

published

After having a difficult time organising a technician I was very happy with the service and efficiency of the technician Carlos. He arrived on time and fixed my lounge. Great customer Service.thanks to Carlos Kings have redeemed themselves.
Melissa

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthmead
See all answers
1 comment
King Living
Elizabeth R.King Living

The reviewer stated that an incentive was offered for this review

Csrlos is Awesome

published

Carlos was very informative and knowledgable with his information. His service was friendly and he was on time. He advised prior to his arrival time which is great and this is great aervuce. Thank you

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationNorthmead
See all answers
1 comment
King Living
Elizabeth R.King Living

IsuzuLu

IsuzuLuSydney, NSW

  • 2 reviews

Great product; superior service from sale to installation

published

We were provided with sample leather to help with decision on this impulse purchase. Phone sale was easy. Sam & Antonio just installed our lounge with great care & efficiency. VERY HAPPY!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNorthmead
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1 comment
King Living
Elizabeth R.King Living

Eric08

Eric08Sydney, NSW

  • 3 reviews

Great Product and Service - End2End

published

Thank you for Sam and Antonio specially for delivering and unpacking into our living room. extremely professional and efficient !!. love buying from King Furniture sofa for its products and services .

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationnorthmead
See all answers
1 comment
King Living
Elizabeth R.King Living

Rocia Barba

Rocia BarbaSydney, NSW

Exceptional service. Quality products.

published

Exceptional service by Sharon Kwan. Very helpful, knowledgeable, and friendly. King living furniture is quality at its best! Highly recommend the king living products if you want peace of mind.

December 12th 2019 Update: Outstanding customer service

Sharon has been so wonderful with providing alternative lounge options, finding the right lounge has been a bit tricky because of my living room space requirements nevertheless she ha worked with me to try and fight the right one! Very impressed with her customer service, highly recommend! Rocia

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationNorthmead
See all answers
1 comment
King Living
Elizabeth R.King Living

Steve002

Steve002Sydney Surrounds, NSW

  • 2 reviews
  • 2 likes

Great showroom. Fantastic Service.

published

This was our first time at the Northmead showroom but won't be the last. Parking is free and easy with ample spots. The showroom is comprehensively stocked with the quality products King is renowned for. Our King Assistant Sharon, was a no pressure , honest and open ambassador of the company. Well worth the visit to this showroom for the purchase of your next King furnishing.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNorthmead
See all answers
1 comment
King Living
Elizabeth R.King Living
Jason

JasonSydney, NSW

Professional service, customer oriented

published

Sam and Antonio were punctual, courteous and professional in the delivery and installation of our furniture today. They assembled and tested the furniture efficiently without any difficulty and without any disruption. Good team work, well led by Sam. I commend and recommend Sam and Antonio for future delivery and installation work.

Product Quality
Customer Service
Product Appearance As advertised
1 comment
King Living
Elizabeth R.King Living
Brian

BrianIllawarra, NSW

Excellent service

published

Purchased our new outdoor setting at your Northmead store from Sucheta, she was excellent in every respect, extremely friendly, helpful, knowledgeable, we would highly recommend her to friends, if they were planning to purchase from King furniture

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthmead
See all answers
1 comment
King Living
Elizabeth R.King Living

Rich

RichSydney, NSW

Great sales rep!

published

Sucheta greeted us at the door and was very welcoming. Showed us around the store and was very knowledgeable about all the products. She did not pressure us to buy anything and was honest about everything. Ended up buying the Jasper 2 for a good price!

Product Quality
Customer Service
Product Appearance As advertised
Store LocationNorthmead
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1 comment
King Living
Elizabeth R.King Living

Luke Liu

Luke LiuSydney, NSW

  • 2 reviews

Very positive experience

published

Bought a couple on display items with great value with top notch delivery services (when compared to other furniture bought recently from 3 other providers).

Also after delivery I realised one of the items was bought and delivered incorrectly and the store manager AS was very happy to help and swapped for the right item.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthmead
See all answers
1 comment
King Living
Elizabeth R.King Living

Excellent service

published

Purchased our new leather lounges at your Northmead store from Robyn, she was excellent in every respect, extremely friendly, helpful, knowledgeable and most importantly very non pushy, we would highly recommend her to friends, if they were planning to purchase from King furniture

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthmead
See all answers
1 comment
King Living
Elizabeth R.King Living

Louise

LouiseSydney Surrounds, NSW

Excellence

published

A very positive experience. Sharon Kwan guided our purchase of a most beautiful bed. She was kind, friendly and patient and knew her product well. Thank you so much Sharon.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthmead, NSW.
See all answers
1 comment
King Living
Elizabeth R.King Living

Recliner repair

published

Carlos came today to fix my chair. Very happy with his service. A very pleasant person, very easy to talk to and was very pleased with the service he provided.thank you so much for the great service. Meena

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationNorthmead
See all answers
1 comment
King Living
Elizabeth R.King Living
Baqer

BaqerSydney, NSW

  • 2 reviews

Beautiful product and friendly service

published

Helpful, respectful and very professional, very happy with the services provided by Gulistan at King Living Northmead, she was a great help and ensured we were happy with our choice in product, I definitely recommend this shop.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthmead
See all answers
1 comment
King Living
Elizabeth R.King Living

Great service by Carlos

published

Carlos was fantastic. Very friendly and had a great knowledge of the product, had it fixed in no time. If anything goes wrong in the future please send Carlos again.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNorthmead
See all answers
1 comment
King Living
Elizabeth R.King Living

Great service

published

Carlos was wonderful and very helpful. Great service today and did a great job at fixing the couch. Thanks for all your help we are very greatful. Would reccomend his services.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
See all answers
1 comment
King Living
Elizabeth R.King Living

Installation and service calls

published

After two service calls, an issue (relating to how well the steel pins are inserted into the frame) with the installation of my Neo sofa has been resolved. Despite the run around, I still have confidence in the product and look forward to enjoying the Neo sofa in the future. Just make sure the installers use a mallet to install the pins, which was what both service technicians used, but not the installer! Thanks to Glenn for an outstanding level of service (finally) to fix the problem.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
King Living
Elizabeth R.King Living

Excellent Customer Service.

published

I would like to thank Melania from Northmead.
For her help, care, time and knowledge.
I will be telling family and friends what a great experience it was dealing with her.
Such an asset to King Living.
I am so looking forward to the Jasper Metro coming.
Kind regards,
Vicki Spinks

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
King Living
Elizabeth R.King Living

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