King Living NSW, Northmead
Part of King Living 4.6 

King Living NSW, Northmead

 Verifiedkingliving.com.au
King Living NSW, Northmead
4.8

321 reviews

PositivevsNegative
96% · 30810 · 3%

Reviews

321 reviews
Andrew and Willy
Andrew and WillySydney Surrounds, NSW4 posts
  NSW, Northmead

On a Cloud

Finally purchased a Nimbus lounge package after some disasters elsewhere
Gulistan Guler couldn't have been more helpful and understanding of our needs and we now await with great expectation our delivery in December
Thank you again Gulistan for making this an enjoyable experience
Andrew & Wilhelmina Gatti Show details ·  1
Tiffany Le
Tiffany Le6 posts
  NSW, Northmead

5 STAR service

With our multiple visits with Sucheta, she was fantastic! Highest level of customer service even with all the changes we made over several days. Very warm and extremely knowledgeable with the products. Show details ·  1
JBMB
JBMB
  NSW, Northmead

Sharon Kwan - Excellent Customer Service !

We were absolutely delighted with the customer service provided by Sharon on the weekend and in following up our enquiries. She had all the answers, explained the different options available in the items we were interested in, offered great suggestions that we adopted. She was very patient and spent a lot of time with us as we explored the store for what suited us best. Congratulations Sharon and Thank You ! Show details ·  1
Lee S.
Lee S.
  NSW, Northmead

Can't wait!

We purchased a Jasper today from the Northmead store with the help of Gulistan. Gulistan was fantastic and we loved her honesty when it came to giving advice and made the decision making easy - no pressure. Thanks and so looking forward to our super comfy lounge arriving! Show details ·  1
Adrian
AdrianSydney, NSW2 posts
  NSW, Northmead

Fantastic Service

Overall fantastic service from Sucheta (Northmead store), Helped us out with everything we needed in the purchase of a new lounge, Highly recommend to anyone wanting new furniture for there home.
Thanks Show details
Lucy
LucySydney, NSW
  NSW, Northmead

Excellent customer service

We received great service from Sharon (Northmead store), she was very patient , helpful and her product knowledge was outstanding. Can't wait for our lounges to be delivered. Would definitely recommend King Living. Show details ·  1
Michelle Tarr
Michelle TarrSydney Surrounds, NSW64 posts
  NSW, Northmead
Ava Topcu
Ava TopcuSydney, NSW
  NSW, Northmead

Beautiful showroom with friendly, helpful staff

Sucheta assisted with our requirements and made our lounge selection a breeze with her honest opinion and advice, having King furniture at home herself. November can’t come fast enough. Thank you! Show details ·  1
Yen
Yen2 posts
  NSW, Northmead

Customer Service - Sharon

We visited Northmead store for the very first time. We were greeted and had some time to spend alone to view the range of products they offered. We knew what we wanted before we went Into the store so it was relatively a quick experience. Sharon assisted us with the choice and offered us opinions on what would suit our home best. She was clear, concise and patient as it was our first time purchasing furniture for our very new home! She was also very understanding with our kids and try to have them involved with our decision process. Very pleased with how she set the expectations for delivery time as well.

Am considering visiting the store again tomorrow for a new couch!! Show details ·  3

Giorgia Sapienza
Giorgia Sapienza2 posts
  NSW, Northmead

Great experience

Sam & Karl are legends, took time to explain more than they needed to, delivered and installed carefully as well. They took care of our new couch in our new home. Awesome! Show details ·  1
Kayla R.
Kayla R.Sydney, NSW
  NSW, Northmead

Excellent service

Simone assisted us in the purchase of our new delta couch. She was very friendly, knowledgeable and was able to speak from experience as she owns king living furniture.
We look forward to receiving our couch. Show details ·  1
Andy W
Andy WSydney, NSW
  NSW, Northmead

Very good service from Melania!

My wife and I have visited this store in the past, but this time, we feel extra satisfied with the excellent service from Melania, so the deal is done, we are happy to wait for the delivery in early November. Andy & Jenny. Show details ·  1
Product Quality
Customer Service
Angy
AngySydney2 posts
  NSW, Northmead

Excellent service

Gulistan was a great salesperson in helping us find the right lounge for us. We have been looking for a long time. She made the process very easy. She is very knowledgeable and patient. Show details ·  1
Melissa L.
Melissa L.Sydney, NSW
  NSW, Northmead

Lovely service from Gulistan, patient and very helpful!

Gulistan took the time to help us understand the Reo designs and specs and really helped us out with choosing fabric/leather and was very patient, it is a hard decision to make and she was very lovely throughout the whole process. Show details ·  1
Katie
Katie
  NSW, Northmead

Customer service ++

The showroom was laid out well with a good number of popular product and finish options but what really impressed us was the positive experience we had! Thank you in particular to Gulistan who helped us with our selection and gave us insights into design and use of the items were were interested in. Highly recommended. Show details ·  1
Tina
TinaSydney, NSW
  NSW, Northmead

AMAZING customer service with Sharon @ Northmead

My partner and I are very happy with customer service we received from Sharon at Northmead. I would highly recommend for anyone who is planning to visit King Living to see her as she also has interior designing experience. Sharon was helpful and was there to guide us and provide suggestions on what would look great in our living room. Show details ·  1
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Josephine and  Bernard
Josephine and BernardSydney, NSW
  NSW, Northmead

Customer service

Easy to navigate however my husband missed a step when looking at Delta III plus range and tumbled over. Customer service with Sharon was good and she very patient and helpful. However free gift for completing would also be great incentive as we spent nearly 9,000 on lounge today. Josephine and Bernard Show details ·  1
Product Quality
Customer Service
Anthony S.
Anthony S.
  NSW, Northmead
Amne malas
Amne malas
  Verified NSW, Northmead

Outstanding customer service

Gulistan was extremely patient, helpful and followed up on my requests as promised. The whole process was a bliss. I’d definitely recommend king living to anyone looking for good quality furniture and to book an appointment with gulistan. Her customer service skills and product knowledge are exceptional. Show details
polo
polosydney3 posts
  NSW, Northmead

Great customer service by Sucheta

Sucheta was really helpful, friendly and attentive to our needs and provided great advice regarding product selection for our space. She also continued to assist after purchase responding to our calls and emails to review different aspects of our order. It was a pleasure having Sucheta help us with our purchase. Show details ·  1
Stephen
StephenSydney, NSW5 posts
  NSW, Northmead

Excellent customer service at northmead

Gullistan guided us around the Northmead store. Rather than hover over us she gave us our space to understand the products we liked, but was always available to assist us when needed. She was also a great help when we finally decided the one we wanted, to help us visualise how it would appear in the space with the given constraints. Also objectively pointed out the benefits of the fabrics without being pushy, but giving us all the information for making the decision. It also helped that she was candid about her opinions as well as her experiences which definitely allowed us to trust her more.
All in all the in-store experience was pretty good !!! Show details
Anthony
Anthony
  NSW, Northmead

Sharon Kwan at king store Northmead fantastic

We walked around the store and were greeted by
Sharon Kwan. Her passion and exceptional guidance in assisting was outstanding. Sharon guided us through the store. Sharon was so wonderful in detailing through the options, textures, colours, materials. It was a pleasure to be with her in making decisions. Her service is a credit to your organisation. So pleased and delighted by her design knowledge, experience and lovely attentiveness. This was the difference
And gladly went ahead and put an order in for my
Lounge room. Thank you very much.
Anthony Show details
Bianca
Bianca
  NSW, Northmead

Great service, very happy. Thank you Sucheta

Sucheta Was a great help. We had a quick and easy service. I didn’t feel pressured to add on anything and she was great giving her opinion on my questions. I trusted that we were in great hands with Sucheta.
Derek L.
Derek L.
  NSW, Northmead

Fantastic customer service and great assistance when purchasing

Sucheta from King Living was very knowledgeable and patient, she was kind and walked us through the different selections and configurations for the sofa. The customer service and experience was superb and i highly recommend her as when you are thinking about making a purchase from King Show details
David
DavidSydney, NSW
  NSW, Northmead

Great Customer Service

Great Customer Service experience received by Afrouz. She was extremely patient, supportive and professional throughout the entire sales, regardless of how small or large was the order. Thanks Afrouz it is a pleasure dealing with you. Show details
Tony Scalco
Tony Scalco
  NSW, Northmead

Excellent service . Cant wait to get our lounge :)

Great service by Leila .
She answered all our questions and was so very helpful .
We came up from Wollongong recommended by my niece .
And found a lounge .
Thank you very much Leila for being so helpful Show details
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Rosana
RosanaSydney, NSW3 posts
  NSW, Northmead

Professional Service with a Smile

Thank you Sucheta, for your patience, in making a substantial purchase there can be some uncertainty
You provided the right amount of assistance and advice with a smile, and reassured us during the selection process.
We would be happy to purchase from this store in the future Show details
Product Quality
Customer Service
Janene G.
Janene G.Sydney, NSW
  NSW, Northmead

Great service

Just ordered furniture for our living room with the lovely Sucheta. She was patient, professional and really did her best to help with our decisions. Really looking forward to seeing the furniture in our new home Show details
Jennifer Han
Jennifer HanSydney, NSW3 posts
  Fair Incentive NSW, Northmead

Shop staff was so kind, good service.fully recommend

I would like to go back to shop again and definitly recommend to someone I know.
Shop staff was so kind and products are really good quality...strongly recommend.
Thank you so much. Show details
HELEN Siapis
HELEN SiapisSydney5 posts
  NSW, Northmead
ahaziz
ahaziz
  NSW, Northmead

Excellent service and follow up

It was easy to navigate throughout the store, excellent customer service,l. Friendly staff and great transparency. I would definitely recommend it. Providing full details and wide range of options to select from. Show details
Product Quality
Customer Service
Wrap
WrapSydney, NSW
  NSW, Northmead

Great products and Service

Sucheta Hegde was amazing and friendly. Really helpful in walking through the product, fabrics, size, colour and through out the selection process. Great customer service, follow ups and definitely recommend them!! Show details
Agnes
Agnes
  NSW, Northmead

Tremendous Customer Service

The staff at Northmead King Living was outstanding, specifically Miss Melania. We had initially placed an order, however unfortunately did have a change of mind, yet Melania was very accommodating and patiently assisted us in further explanations, providing full details to other options which we explored and finally agreed upon. We were so comfortable with our final purchase and knew this would not have been possible without the knowledge and great service of Melania. We are exceptionally excited for our couch to arrive and can not wait for our next King purchase. Show details
Michelle
MichelleSydney, NSW
  NSW, Northmead

Great products and service

We had a great experience with King Living Northmead, especially the service we received from Cherie. Whilst we had originally visited the store to only purchase a lounge, we ended up buying a bed and dining chairs. Cherie was extremely knowledgeable and assisted us greatly in selecting the right products and colours. I would highly recommend King Living and I can't wait for the delivery of our new quality furniture! Show details
Michael
Michael2 posts
  NSW, Northmead

Great products, Fantastic service

Walked straight in saw the product we were after as there was a great choice. There were many on display in different fabrics and colours which helped make a decision. Sucheta had great knowledge of the product when showing what changes we could make. Show details
Rafay
Rafay
  NSW, Northmead

Customer service

Originally it was inconvenient as we come to store and was not able to enter due to Covid.
We made the appointment and were given right level of attention, during our third visit or second appointment we were give further explanation and other options were explored, that were great. Show details ·  1
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Jacqueline El-Hajjeh
Jacqueline El-Hajjeh3 posts
  NSW, Northmead

Excellent Service

Ive been so happy with the service from Sucheta Hegde at the king living store in Northmead that ive just made a 2nd purchase. Her patience & experience was absolutely amazing. King living's sale was too irresistible to refuse. I love the quality & look & comfort of there furniture. The best on the market by far. Have always wanted a king living lounge & now i have 2. Show details
Jacinta Chen
Jacinta Chen2 posts
  NSW, Northmead

Amazing Service and High Quality Furniture

We are so happy with the service provided by Sucheta. She is very patient and so helpful. The entire buying process is easy.
I am usually very picky when it comes to furniture quality and comfort level. I have to say, King Living have both comfort and quality. All couches are well designed and provide great support. Choice of fabrics are also fantastic. It was hard for us to pick one out of so many! Show details
julie N.
julie N.Sydney, NSW
  NSW, Northmead

Excellent customer service

We love the product but more especially our customer service rep Sucheta. She knows the ins and out of every furniture piece. Very patient and helpful.

Was so good to work with her.

Thank you again Sucheta!!!! Show details

Product Quality
Customer Service
Daniel A.
Daniel A.Sydney, NSW
  Verified NSW, Northmead

Great furniture and great staff

Sucheta was fantastic and spent a lot of time with us going through every question that we had (and there were many!). She is such an asset to the team and we are so grateful for all the advice she gave us. Show details

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