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King Living NSW
4.8 from 1,290 reviews · View Statistics

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Maya D.

Maya D.Sydney, NSW

Great customer service

published

We had a pleasure of dealing with Maryanne, who was knowledgeable, extremely helpful and fantastic to deal with. Overall, we had a great experience from choosing the products to ordering at Moore Park, King Living. Just wish that delivery date could be sooner!

1 comment
King Living
Elizabeth R.King Living
Chris B.

Chris B.Sydney, NSW

Fantastic service, advice and patience

published

The store was well presented and we were greetee by Leila who was helpful from the outset. Very patient, willing to explain details, consider options and provide advice, she was fantastic. Highly recommended.

1 comment
King Living
Elizabeth R.King Living
Marijana

Marijana

  • 2 reviews

Great customer service

published

As soon as we walked in we found what we were looking for, we were kindly attended to and left to browse in our own time, the team were great, in particular Sharon, she was very patient and showed us many options explaining all the details from the fabric performance and the lounge itself, she was very honest about lead times and ensured we had a full understanding before the purchase was finalised, she was also very diligent in making sure every detail was confirmed twice. I would certainly go back to this store.

1 comment
King Living
Elizabeth R.King Living
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Anthony

AnthonySydney, NSW

Great Service on buying 2 King Nimbus Sofas

published
1 comment
King Living
Elizabeth R.King Living

Great product and service

published

I have dealt with both Jackie Cho and Pree Hiss at King Living Chatswood, both have been extremely helpful both in helping us pick our pieces and after sale service. We are very happy with our couch and have a desk, chair and armchair on order, while we love the furniture, the customer service is really what keeps us coming back.

1 comment
King Living
Elizabeth R.King Living
Annie

AnnieSydney, NSW

Looking forward with much anticipation to our delivery in Jan 2020 !!!

published

We got wonderful customised service and styling advice with choosing a lounge and dining suite sized appropriately for apartment living. Our salesperson was Leila at your Castle Hill store and she provided us great ideas with furniture design and fabric selection advice that really suited our needs. We visited twice over 5 days and purchased on the second visit. Leila, we thank you for all your assistance and giving us the confidence to make a decision so quickly !!!

1 comment
King Living
Elizabeth R.King Living

A great experience

published

See Wei has been so helpful and I can't wait for our purchases to arrive. If you ever find yourself near the store, pop in and try the couch with the memory foam cushions. Amazing.

1 comment
King Living
Elizabeth R.King Living
Andrew and Willy

Andrew and WillySydney Surrounds, NSW

  • 3 reviews
  • 1 like

On a Cloud

published

Finally purchased a Nimbus lounge package after some disasters elsewhere
Gulistan Guler couldn't have been more helpful and understanding of our needs and we now await with great expectation our delivery in December
Thank you again Gulistan for making this an enjoyable experience
Andrew & Wilhelmina Gatti

1 comment
King Living
Elizabeth R.King Living
Tiffany Le

Tiffany Le

  • 3 reviews
  • 2 likes

5 STAR service

published

With our multiple visits with Sucheta, she was fantastic! Highest level of customer service even with all the changes we made over several days. Very warm and extremely knowledgeable with the products.

1 comment
King Living
Elizabeth R.King Living
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Mitchell D.

Mitchell D.Sydney, NSW

Great Customer Service Experience

published

Jackie was very knowledgeable on the product. She listened to our needs and was not pushy or aggressive which was very refreshing. Great Customer Service, King should be very happy to have such a courteous sales rep! Would recommend without question.

1 comment
King Living
Elizabeth R.King Living

Sharon Kwan - Excellent Customer Service !

published

We were absolutely delighted with the customer service provided by Sharon on the weekend and in following up our enquiries. She had all the answers, explained the different options available in the items we were interested in, offered great suggestions that we adopted. She was very patient and spent a lot of time with us as we explored the store for what suited us best. Congratulations Sharon and Thank You !

1 comment
King Living
Elizabeth R.King Living

Can't wait!

published

We purchased a Jasper today from the Northmead store with the help of Gulistan. Gulistan was fantastic and we loved her honesty when it came to giving advice and made the decision making easy - no pressure. Thanks and so looking forward to our super comfy lounge arriving!

1 comment
King Living
Elizabeth R.King Living
Linda

LindaSydney, NSW

Exceptional customer service with a smile for the entire experience - Sales Rep Jackie Cho

published
1 comment
King Living
Elizabeth R.King Living
Adrian

AdrianSydney, NSW

  • 2 reviews

Fantastic Service

published

Overall fantastic service from Sucheta (Northmead store), Helped us out with everything we needed in the purchase of a new lounge, Highly recommend to anyone wanting new furniture for there home.
Thanks

Lucy

LucySydney, NSW

Excellent customer service

published

We received great service from Sharon (Northmead store), she was very patient , helpful and her product knowledge was outstanding. Can't wait for our lounges to be delivered. Would definitely recommend King Living.

1 comment
King Living
Elizabeth R.King Living
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Amanda

AmandaSydney Surrounds, NSW

Happy anniversary to us

published

Tempted for years, finally took decision to buy beautiful, quality lounge with all the extra trimmings.
Bonus was the help from Leila and her patience as we kept changing our minds. Thank you so much.
Only downside we now need to wait till December for delivery.

1 comment
King Living
Elizabeth R.King Living

Excellent Customer Service

published

Spent three hours in store today exploring various lounge options for our new home. From the moment we entered the showroom we were greeted by Pree H and guided through the various options and styles available.

Having our room dimensions with us allowed Pree to prepare computer printed floor plans, which we continually had updated while we were deciding our selections. There was no pushy sales pitch, instead just good old fashioned service. We had no intention of purchasing our lounges today, but we were more than comfortable to do so based on our experience.

Thank you Pree for all your patience.
Nothing was too much trouble, you're an asset to the King Living team.

Looking forward to receiving our lounges.

1 comment
King Living
Elizabeth R.King Living
Ihssan

IhssanSydney, NSW

Perfect

published

I was very satisfied with the delivery men Sam & Karl because they were very polite and very careful when assembling the furniture.
I would highly recommend them for my future deliveries.

1 comment
King Living
Elizabeth R.King Living
Jacqui P

Jacqui PSydney, NSW

  • 2 reviews

Excellent customer service

published

Excellent customer service at Annandale King Living. Soo King was very friendly, extremely knowledgable about the sofas and patiently helped us choose the best sofa to fit our space. We highly recommend her to others!

1 comment
King Living
Elizabeth R.King Living

Exceptional Service

published

Very satisfied with the service from King Furniture. Nonci from Bondi Junction exceeded expectations, taking payment, adding additional items to quote and amending the delivery date. This was also all conducted via the phone / email. I would also like to thank Live Chat for their assistance. Great service.

1 comment
King Living
Elizabeth R.King Living
Page 4 of 65
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Questions & Answers

Beate L

Beate Lasked

NSW, Moore Park

Recently purchased 2 Leon recliners. Had them for 12 days. They are so firm to sit on that my husband just has to get up out of it after an hour. It actually hurts. Please tell me they will soften. I’m so concerned after spending so much on them. My previous ones were super comfy and we only replaced them for aesthetics. Very anxious. Thanks.

5 answers
King Living
Elizabeth R.King Living

Thank you for your question. The Leon Armchair Recliner does have King Living’s Posturflex® Seating System for strength and support. If you still feel uncomfortable, please contact our After Sale & Customer Care Team
Phone 1300 135 464 Email: service@kingliving.com.au, and they will be able to have a look and advise.

Roberta Bell
Roberta Bell

Hi Beats L yes they do soften but not quickly. Maybe your husband can put something down on the sofa until it does. The springs in the sofas are there for support so maybe after a very soft sofa his body may be resistant to this support right now

Beate L
Beate L

Thanks Roberta. I really hope so. I’m so upset at the fact he is so uncomfortable..Even I find them hard to sit in for any length of time. Fingers crossed.

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Details

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CategoryPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and SofasBedroom, Dining, Mattresses, Outdoor and Sofas
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