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King Living QLD, Fortitude Valley

King Living QLD, Fortitude Valley

4.2 from 89 reviews · View Statistics

Reviews

4.2

89 reviews
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NEVER AGAIN

NEVER AGAINSouth East Queensland, QLD

  • 2 reviews
  • 3 likes

Don’t judge a book by the cover Fancy Pants

published

Brisbane has always been the same.
Wife and just walked out of the store in disgust. Went there to check over the new Jasper to replace our old Jasper. We waited and waited for over an hour. After being ignored the attendant walked past us and served someone as they came in. Hope you sold that fold out bed my friend. Because you missed a definite sale from us.
I’m sure you will remember me.

Incentivised ReviewNo
1 comment
King Living
Elizabeth R.King Living

Claire is exceptional !

published
Product Quality
Customer Service
Incentivised ReviewNo
Product AppearanceAs advertised
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1 comment
King Living
Elizabeth R.King Living

Carleen sales assistant

published

We are preparing to place our order and we found Carleen in co-ordinating our styles ,colours and pieces to give us a very appealing visual palette which I am sure now will look stunning thanks Carleen from Linda and Greg

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFortitude Valley , Queensland
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2 comments
King Living
Elizabeth R.King Living

Hi Linda and Greg,
Thanks for your review- I will pass this on to Carleen who will be delighted that she was able to assist you in creating a new look for your space. Thank you for taking the time to let us know.

Mabelhiggs
Mabelhiggs
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Ilona

IlonaSouth East Queensland, QLD

Aaron is fantastic!

published

We love King furniture! There are a number of items in our house. We have kids that jump on the lounge with dirty hands and feet - although not suppose to! The quality of the fabric is incredible and has managed to remain stain free for years from using the fabric cleaners. Even red wine has wiped straight off.

We were seeking to update our lounge room with some more furniture and wanted it to match nicely with our existing setup. Aaron was so helpful, he sent pics of how things could, he provided honest advice on colours, and even the price! We are so happy and cannot wait for the additional pieces to arrive. Thank you!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationBrisbane
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1 comment
King Living
Elizabeth R.King Living
armoore

armoore

  • 2 reviews

Genuine Passion for Customer Service

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationFortitude Valley Showroom
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1 comment
King Living
Elizabeth R.King Living
Hills

HillsAU

  • 2 reviews

Sofa Purchase

published

We purchased a large/ slightly complex sofa. Aaron had all the patience in the world to explain the various options and find the perfect solution for us. Can't wait to see the beautiful sofa in our house.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFortitude Valley
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1 comment
King Living
Elizabeth R.King Living
Bronwyn

BronwynSouth East Queensland, QLD

Amazing Service

published

We have just recently placed an order for our new couch. The service provided by Megan was exceptional. Megan was more than happy to run through fabric swatches on more than one occasion until we were confident we had picked the right fabric. Very responsive to emails and always willing to help. Thanks Megan!

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationFortitude Valley
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wafira y.

wafira y.South East Queensland, QLD

Very poor quality product and customer service

published

We have recently purchased a bed from King Living.

Obvious issues were:
- upholstery were made of poor quality, not to mention the wrong colour that we have ordered.
- the bed frame was damaged when delivered
- our property (curtain in the bedroom) was damaged.

To top it of, the customer service was appalling. Our concerns were ignored. Regret ever buying what thought to be Australian made product in view to support local businesses. In hindsight, not worth paying $7k for a poor quality China made goods.

Product Quality
Customer Service
Incentivised ReviewNo
LRB

LRB

  • 3 reviews
  • 2 likes

Excellent Product and Fabulous Customer Service!!

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationFortitude Valley
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Monique Hislop-Reynolds

Monique Hislop-ReynoldsSydney, NSW

  • 2 reviews

There called "KING" for a reason...........

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Product AppearanceNot as advertised
Store LocationFortitude Valley
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1 comment
King Living
Elizabeth R.King Living
Josh R

Josh RSouth East Queensland, QLD

  • 2 reviews

Best Service on the Best Products

published

I can not thank your Brisbane sales team enough for their amazing customer service from entering the store to placing the order the service was personalised and superb. Megan was exceptional and I can’t wait for next buying a larger place just so I can buy more King Furniture. You’ve got me for life.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationBrisbane (Fortitude Valley)
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1 comment
King Living
Elizabeth R.King Living
Jocelyn  Tony

Jocelyn TonySouth East Queensland, QLD

Excellent customer service by all the team every time we went in!

published

We spent over 12 months trying to make the right decision and we feel super excited about our decision on a King Cloud III. Can't speak highly enough on the service from both initially Miranda Trost who helped with colour selections and was fantastic at listening to our needs and then Richard Wyles who helped us with some final questions and our final quote and closing the sale. He really listened to find the perfect package for us.. thank you King Furniture, Fortitude Valley. Jocelyn & Tony

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationFortitude Valley Brisbane
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1 comment
King Living
Elizabeth R.King Living
Neats

NeatsSouth East Queensland, QLD

Lounge modular

published

Lounge is amazing, love the quality material selection, use at home and comfort. So happy with the service from Miranda Trost the sales person, very helpful from start to finish.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationFortitude valley
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1 comment
King Living
Elizabeth R.King Living
John

JohnSouth East Queensland, QLD

  • 3 reviews

Wonderful furniture, great experience

published

We purchased a Former glass dining table, 4 Quay dining chairs and a Felix Studio sofa bed. We're really happy with all items and Miranda at the store was a great help sorting out the correct size of the table and the upholstery for the dining chairs. The delivery guys were professional and polite and finished off the whole King Living experience with a smile.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFortitude Valley
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1 comment
King Living
Elizabeth R.King Living
PJR

PJRSouth East Queensland, QLD

Excellent Customer Service

published

Excellent customer service was provided by Miranda Trost (Showroom Consultant).
Miranda went above and beyond in sorting out our particular requirements without any fuss and then followed up to ensure everything was delivered on time

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationFortitude Valley, Queensland
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1 comment
King Living
Elizabeth R.King Living
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Andre

AndreSouth East Queensland, QLD

Fantastic service

published

Miranda in the Fortitude Valley store has helped us twice now with the purchase of a Delta III sofa and our wonderful Sleep+9008 bed. My husband and I were both impressed with her great customer service. She was so friendly to deal with as well as having great product knowledge. We will be back!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationFortitude Valley
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1 comment
King Living
Elizabeth R.King Living
Buderim Customer

Buderim CustomerSouth East Queensland, QLD

Everything we had hoped it would be, comfort, style and practicality

published

We are so happy with our Delta lll sofa package from the Fortitude Valley Store. Miranda looked after us with such friendly professional service, helping us understand the big range of products and helping us choose which would suit our quite specific requirements which included the sofa bed option to fit a restricted space. Most sofa beds just don't look good as lounge furniture. Our King Living sofas, however are so classy and are the perfect product for us. Quality was a big factor for us, and King Living was the only furniture which we were satisfied with on all levels.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationFortitude Valley
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1 comment
King Living
Elizabeth R.King Living

Thank you for your expertise

published

We would like thank Richard for his exceptional customer service.
His help with selections was greatly appreciated.
We are very happy with our sofa it looks fabulous and is extremely comfortable.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
King Living
Elizabeth R.King Living
Peter Tragardh

Peter TragardhSouth East Queensland, QLD

Absolutely Outstanding - Thank you Daryl and thank you King Living

published

We are absolutely thrilled with our three seater sofa and our stunning Seymour chair & foot stool. It is very rare these days to have your service expectations exceeded in every respect.
The guidance and support we received from Daryl was outstanding. From "hello", to arranging the on time delivery to our home, her help in the refining of our 'wish-list' down to what was simply the best choices for us, was invaluable. The on-site assembly was also very professional.
Every day, we still comment on the design, the colour, the fit (in our space) and the comfort of the incredibly soft leather (Oh my goodness!).
We have since purchased two stunning Balla table lamps that compliment our setting perfectly.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationFortitude Valley Brisbane
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1 comment
King Living
Elizabeth R.King Living
Lisa C.

Lisa C.South East Queensland, QLD

Fabulous sofa

published

This is our second King Furniture purchase and we are extremely happy with it. The options available & quality of materials and workmanship is exceptional. Delivery was as quoted (timeframe) and they assembled and took the shipping materials away with them.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFortitude Valley
See all answers
1 comment
King Living
Elizabeth R.King Living
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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Mattresses, Outdoor and Sofas
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