This Company seems somewhat ''touchy'' when told the phone is not suitable.
Put as simply as possible, I purchased this phone after reading the claim that it was for the elderly and when it came it was not that at all. I sent it back and the Kisa company sent me an email informing me the phone was damaged and there would be no refund. I strongly dispute this claim as the part they are claiming is damaged is inside the sim card holding device. We did not use this part as it was decided before we even got to that section it was not suitable. I am concerned that this company claims this phone to be the ''best phone for el...derly people'' quite frankly it is not and I offer a word of warning of the difficulty I am experiencing obtaining my money back. After a lot of time absorbing emails and phone calls a refund has been agreed.A lot of bother over a sum of $109. !! Purchased online through Amazon October 2020.
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