I assisted my mother to purchase a Kisa phone which I came across on the internet. Simple to set up and the staff also gave us any support along the way that we needed. Very impressed with the customer service and my mother is so excited to have this wonderful new device that has given her a sense of security.

We gave my brother a Kisa phone for Christmas. He has an acquired brain injury and has gone missing a few times.

He enjoys the phone's simplicity and we are enjoying knowing where he is at any time. The phone has really helped our family overcome our concerns for my brother's well being.
And it's a local design!
Well done and thank you Kisa.

I purchased this phone for my disabled brother 12 months ago. He has had the phone repaired and then subsequently replaced with the newer model and it still keeps turning off. The idea and design are great but the quality is terrible. The turnaround time for repair is at least 3 weeks as there are no local agents. I am looking for an alternative phone as this one isn't worth the hassle.

KISA is a surprisingly small company with a huge heart. Dmitri had all the time in the world for both me and my ageing parents. We all have the utmost confidence that he will help us make minor adjustments along the way if needed. This product is exactly what my parents needed. KISA has filled a need in the market and deserves to do well.

I bought a KISA phone specifically for my elderly mother to use in respite care when I was in the British Isles for two weeks. I chose the highest plan ($45 for 10 hours/month which is a vodafone plan). Initial cost was approximately $200 including the first month's connection.
We tested the phone many times before I went overseas. It makes a ridiculous number of unnecessary beeps and buzzes and it's very easy to make accidental calls. They can change it so that two presses are required to make a call but seriously, are people with dementia g...

This is an update to the review posted below.

I had an original Kisa phone that had lots of problems. Kisa replaced it for me with the current model. I wrote a review 2 days after receiving it & all was good.

We've had this new phone almost 12mths and the phone continues to work well. Dad had an issue where he was making phone calls when leaning against something. I called Kisa & they fixed it, by changing a setting in the phone (they did this remotely). To make a call Dad has to now double click. It stopped the pocket calls.

We are v...

We bought this phone for grandpa after he got lost a few times walking around the neighbourhood. He had a smart phone at the time but most of the time he couldn't even swipe the screen to unlock it, he couldn't dial a number to get in touch and sometimes he couldn't even swipe the screen to answer a call!
So we bought him a KISA phone which only has 5 physical buttons with his closest contacts and we're so happy because he can actually use it without a problem! He can dial, he can answer calls and he can always contact us when he needs help o...

We bought a KISA phone for my Nan over 18 months ago after trying other senior large button phones on the market.

She absolutely loves it, and she has been using it in preference to her landline since then.

We had hers custom made with large pink buttons. The service team at KISA have also been great with helping her out when she looses her charger. If you have a relative who no longer can use normal smart phones, we really recommend it!

Information on website and reviews are misleading.
I bought one for my mother and it is not easy to dial at all.
I returned it and I'm not getting a full refund, I'm being charged a $45.00 restocking fee.
Kisa's attitude is simply arrogant.
My advice, don't buy it.

I think the idea of the Kisa phone is brilliant. It's designed for the elderly and has up to 10 buttons each with a name printed on it. The owner presses the button and call and that's it. No screens to navigate, two buttons and the phone is ringing.

But I have a few problems.

1. The font size for the names isn't adjustable. My mother has 3 friends named Helen. She also has dementia. Without going into details it proved very difficult to adequately label the three different Julies but if the font size automatically changed to account ...

The KISA phone was perfect for my 88 year old mother. It was simple to use and didn't confuse her with functions she didn't need or understand. The customer service when I set up the account and when I cancelled it at the time of my mother's death was excellent. Friendly and efficient service. Well done KISA
Margaret NSW

Received the phone but could not dial out. Called customer service who said they would get back to me. I called back 30 hours later because they still hadn't called back. Initially they blamed telephone service, after lots of tooing and froing phone hadn't even been activated.
Phone's a great idea. Hope I don't require customer service again.

KISA sell a mobile phone which does not have a digital key pad. The phone numbers are preprogrammed into the phone and the user selects either a name or photo of person to be called, or the name in braille. I have just purchase one of these phones for elderly parents, and had our own sim card (and phone plan) built into the phone. There is an SOS button on the rear of the phone, and it will call 000 if pushed 4 times i.e no accidental calling of emergency services. A brilliant idea, quality product, at a very affordable price. The hand set ...