Great concept but beware ....
This phone is a brilliant concept for the elderly however, what you don't get told are very important things like you CAN'T boost coverage with a mobile booster or Wifi if in an area with poor phone reception or a building that has interference. Also, the photos need to be one that has nothing in the background so make sure it is just a head shot and plain wall as background otherwise the photos appear very dark. It truly is a great idea but needs a lot of improvement. I just wasted my money! CS staff need to be upfront with people when th...ey purchase or they should offer a money back guarantee OR trial period even with a phone that has no photos. Try before you buy !! Communication is extremely important for the elderly or disabled so unfortunately I have to say this phone is a dud.
Purchased in April 2019 for $300.00.
An excellent idea that failed miserably
We bought a KISA phone a few years ago and in the beginning, it worked perfectly.
Then Telstra dropped the G3 system and brought in NBN and destroyed the KISA phone’s ability to track people.
From that moment on, the phone has been a dud. We could no longer track our old parents on the GPS from our computer 1000 kilometres away – which was the major reason for buying the phone in the 1st place.
Dealing with the KISA Company then become a nightmare of why our KISA phone no longer can track our family. They have a million excuses – most...are not true. So we replaced the phone with a SAMSUNG J2 Pro with 4G which has proven to be easier to use and extremely accurate and instantly locates our family on the phones GPS on “FIND MY PHONE”.
Bought this for mum last year. Concept great. What lets this device down is: 1. It's poor battery performance, 2. Difficulty ending or picking up a call, 3. Frequency of accidental calls, 4. Ridiculous ring tone. I wouldn't recommend this phone and will now need to buy something more reliable.
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Keeps turning off
I purchased this phone for my disabled brother 12 months ago. He has had the phone repaired and then subsequently replaced with the newer model and it still keeps turning off. The idea and design are great but the quality is terrible. The turnaround time for repair is at least 3 weeks as there are no local agents. I am looking for an alternative phone as this one isn't worth the hassle.
- Verified purchase
Broken in a month.
I think the idea of the Kisa phone is brilliant. It's designed for the elderly and has up to 10 buttons each with a name printed on it. The owner presses the button and call and that's it. No screens to navigate, two buttons and the phone is ringing.
But I have a few problems.
1. The font size for the names isn't adjustable. My mother has 3 friends named Helen. She also has dementia. Without going into details it proved very difficult to adequately label the three different Julies but if the font size automatically changed to account ...for extra letters I could have included last names. 2. My mother is 90. She has dementia. She's had mobile phones before. Her first was when she was 80. The thing is the call and hang-up symbols aren't intuitive for her. A green tick and a red cross she might understand, but perhaps even better would be skip the symbols and have 'call' in green and 'end' in red. 3. My mother has had her Kisa Mobile for one month. And it no longer works. Honestly I don't know why. Maybe she dropped it. Maybe she stepped on it. It doesn't look damaged but I just can't say if it's the fault of the phone or if something has happened. But the phone is supposedly designed for the elderly, and I'm quite disappointed that it has lasted less than a month. It's definitely the best thing on the market for the elderly, but I think there is a lot of room for improvements.
Questions & Answers
Can you move the what's app icon from the front screen and put the phone book there instead
I bought the KISA Flip 3 for my mother. Its full of apps she will never use. The phone book is on the 2nd screen. Why would the most frequently used 'app' NOT be on the first screen when you open the phone?
You cannot move the apps or uninstall them.
NOT very senior friendly nor SIMPLE
how do I turn off the do not disturb function
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