This phone is a brilliant concept for the elderly however, what you don't get told are very important things like you CAN'T boost coverage with a mobile booster or Wifi if in an area with poor phone reception or a building that has interference. Also, the photos need to be one that has nothing in the background so make sure it is just a head shot and plain wall as background otherwise the photos appear very dark. It truly is a great idea but needs a lot of improvement. I just wasted my money! CS staff need to be upfront with people when th...

We bought a KISA phone a few years ago and in the beginning, it worked perfectly.

Then Telstra dropped the G3 system and brought in NBN and destroyed the KISA phone’s ability to track people.

From that moment on, the phone has been a dud. We could no longer track our old parents on the GPS from our computer 1000 kilometres away – which was the major reason for buying the phone in the 1st place.

Dealing with the KISA Company then become a nightmare of why our KISA phone no longer can track our family. They have a million excuses – most...

Bought this for mum last year. Concept great. What lets this device down is: 1. It's poor battery performance, 2. Difficulty ending or picking up a call, 3. Frequency of accidental calls, 4. Ridiculous ring tone. I wouldn't recommend this phone and will now need to buy something more reliable.

I purchased this phone for my disabled brother 12 months ago. He has had the phone repaired and then subsequently replaced with the newer model and it still keeps turning off. The idea and design are great but the quality is terrible. The turnaround time for repair is at least 3 weeks as there are no local agents. I am looking for an alternative phone as this one isn't worth the hassle.

I think the idea of the Kisa phone is brilliant. It's designed for the elderly and has up to 10 buttons each with a name printed on it. The owner presses the button and call and that's it. No screens to navigate, two buttons and the phone is ringing.

But I have a few problems.

1. The font size for the names isn't adjustable. My mother has 3 friends named Helen. She also has dementia. Without going into details it proved very difficult to adequately label the three different Julies but if the font size automatically changed to account ...