A 90 year old does not need anything much than a simple phone.
This has unwanted features he will not use.
The SOS button small and having to press it 4 times in emergancy is difficult.
We cannot get our phone working since purchase 2 weeks ago. it's near impossible to get onto customer support.
Feel like throwing it away because it's been useless.

The KISA dementia phone appeared to offer the ideal solution for our Mum when she moved into permanent Residential Care. We wanted a phone so she could easily contact any of us at the touch of a single button.
However, for Mum, who had never had a mobile phone before, the unlabelled answer and hang-up buttons symbols, their location and the process for answering, although simple for us, were for some reason confusing for her.

It was also too easy to accidentally turn the volume down low without realizing you were doing anything. So half t...

My brother's occupational therapist suggested we trial this phone for him. However the phone, at under $200.00, is so inexpensive that I decided to buy it immediately. The OT was able to teach him to successfully use it quite quickly.

One of the main reasons I chose this phone was for the GPS system. However, in the 24 hours the phone has been activated this function has NOT been reliably working. After speaking to someone higher up in the hierarchy I was informed that KISA are working to remedy this situation and that payment for the GPS fu...

The idea is good but the phone does not pick up reception very well. Kisa tells me this is done purposefully as they have balanced reception and radiation levels....so it has lower radiation than normal phones but pretty poor reception as a result. The phone will be fine if you live somewhere with good reception but my parents are in a nursing home facility and it wouldn't work there. All other phones work there ok. Kisa have agreed to refund so I appreciate that....but I just expected the phone to have normal reception.
Just to add it works perfectly at my house and out and about where reception is strong. But check if your aged care facility has a booster for reception before purchasing this phone.