Exceptional experience building our kitchen
What a great experience we had building our kitchen with Paul and Michelle from KBQ. Following our research, we had several companies come to our property to quote and design, and did not feel comfortable with any of them. They all had negatives and problems, some were too cheap and others prohibitively expensive and inflexible, plus we had no idea who we would be dealing with throughout the building process, whereas Paul managed our project from day one to the very end. Unlike other companies, Paul did not pressure us to sign up at all, and hi...s unique pricing model was transparent compared to others. Paul and Michelle were the only ones who offered a completely personal service, right from the first visit, through to the final touches, both of them being involved right from day one. They take great pride in their work, ensuring every little detail of the planning and building process is well taken care of, from design flexibility, interior cupboard designing, to little details and things that we had not even thought of ourselves. All of the trades were wonderful, reliable, clean, prompt and efficient, keeping in touch throughout, with some even doing some extra little jobs for us. We cannot speak highly enough of Paul and Michelle and the service and build quality provided by their company, they are very hands on and always approachable and ready to answer all those niggly questions. The whole process went like a breeze, Michelle called most days, and was right on top of organizing trades and deliveries like no other. She provided us with a detailed timeline showing all the trades that would be coming, their contact info and names, and this was followed to the letter, with Michelle confirming trades and dates as we went along. Paul visited regularly, helping out with the work, doing odd jobs, and checking on progress, even providing us with a microwave and hotplate to use while we were without a kitchen. We really do have our dream kitchen now, every little detail has been taken care of, and we know there is no way we would have had this exceptional experience and personal attention from any of the other companies we considered. We would happily recommend KBQ to anyone.
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