Job number CL-00105-01. A great result and a learning curve as well. We went with Kitchen Connection as they are well supported and resourced. A massive range to suit a variety of budgets. Advice is to spend plenty of time in the showroom to familiarise yourself with depths of draws, functionality, and take particular note of your existing plumbing and electrical as this will impact on your kitchen. We had a project manager Anthony Jackson from Castle Hill who has a lot of experience to utilise.

I am very happy with the service and the finished product however having to find trades on the Island created additional stress that I did not expect. Regardless of the location Kitchen Connection should take care of all trades involved.

After a challenging customer service experience with Kitchen Connection for a new kitchen installation we decided to change our order (after assistance from the Manager) to a new wardrobe installation. It was a completely different experience and a great result with the installer successfully tackling the variety of angles in our walk in robe. He did a fantastic job and asked us the important questions or made changes we asked during the installation - we all up took about a day. The quality of the robe is great - we're really happy with it!

We engaged Kitchen Connection after having a few others Quote and offer Design Options.
The Designer was extremely pleasant and helpful, working with us to make sure we were making the best use of the space.
Process, Service, and Quality is Great! Can not fault that part of it.

Only downside was due to it being completed during COVID Disruptions, the timeline for completion was blown out by a month due to waiting on Kitchen Connection Suppliers to deliver Products.

Although we didn’t have a great experience with the customer service manager during the process of the me warranty - the end result was great. The General Manager that took the time to visit our home and run through the issues was a personal touch that made all the difference. Within 24 hours our kitchen was complete and we are happy with the results.

I am happy with my new kitchen and impressed with the ease of the process. They know what they are doing and delivered what was promised and in the timeframe which i was happy about.

Very helpful staff, from the first visit to the showroom through the planning, measure and the installation, nothing was a problem. The tradesmen were professional, even making sure everything lined up as our kitchen walls and floors were uneven. I would recommend them.

CA 03474-01 Overall pretty good experience. The tiles we picked had been deleted and handles unavail, but ended up being happier with our second choice anyway. Our installer 'Kane Thorn' was brilliant, he communicated each step, meticulous in detail and even tidied up as he went! The only downside was the sink arriving later then anticipated. Happy with the end result.

I recently had a wardrobe renovation completed by Kitchen Connection. The design process was good and the installation by Andrew was hassle free. Highly commend Andrew for his professionalism and attention to detail. I love the updated wardrobe look and it is so much for practical to use.

Our wardrobe selection process was very easy- Rebecca was extremely knowledgeable about what options we had and what would suit our spaces. There was a longer than expected instal date available that was not communicated well at the time of locking it in however being this time of year it is understandable and it seems.to have just been a miscommunication between the showroom and booking team. Day if instal went went, Steve was prompt and professional and we love the end result. Very study and well made. There was confusion on the plan that a few things were missed or had to be confirmed on the day which I've been told is due to the planning system used having a few kinks.

Right from the start with Jane (Designer), Matt Craft (CS Mgr) Dave (rip-out man), Matt (electrical), Clayton (plumbing) and most important Daniel Mag (Installer with offsider Cody) who did a very professional job with lots of attention to detail. The whole team were a pleasure to have in our home and we are very pleased with the result.

I’m at the stage where I’ve signed the contract and left the 10% deposit with Kitchen Connection. I thought I’d review the process of purchasing for those looking at a new kitchen. I’ll update the process over the next few months.
What has been great has been the showroom and staff. The Tweed Heads showroom has plenty of different kitchen designs to view and it’s near a Harvey Norman, so easy to check out other appliances. The staff have provided great service and we arranged for a designer to home visit. He was there on time, on a Friday nigh...

The end result looks fantastic but there were a few errors along the way eg. A few cabinet doors were made the incorrect size, caeasersne bench was incorrectly cut, incorrect door handles were supplie but all was rectified quite quickly.

We sincerely love our kitchen.
Phil from Aspley was fabulous to deal with. He was very patient and listened to everything we wanted and needed.
We had a measure up with Mark, who was also great and knows his stuff.
I have to be honest though. Because we made a change after our first measure up, it set us back another month before our kitchen install. That meant as our old kitchen which we had presold, and was removed,
meant that we were without a kitchen for two and a half months, 6 weeks longer than anticipated. So we glamped on our back ...

Kitchen connect are very professional. We found the staff amazing and easy to communicate with and very courtesy.
Kane was our kitchen installer and did an amazing job above and beyond
Matt did an amazing job and help us lot thx you
We are so happy with our new kitchen
Would totally recommend kitchen connect for any kitchen renovations

We're so pleased with our kitchen, every aspect of it is perfect right down to the last detail. Kitchen Connection made the experience really enjoyable, answered every question and helped us create the ideal layout and design to suit our needs!

Thanks for my kitchen the quality of the kitchen is very good. Only thing I would change is the laminate gloss does scratch very easy. Kitchen went in quickly although there were some hiccups along the way missing parts werent ordered for cupboard and dishwasher was damaged by warehouse at jb Hi fi. Also just look over work of the trades and check your happy first to sign off. Took 3 weeks to get there as there were some jobs had be fixed.But overall it got there in the end and I'm happy with new kitchen as old was quite outdated. They will help and work with you. Thanks

Kerry of the Jindalee showroom, gave very helpful advice on products and colour matching. The cabinet installer, Ben Farquhar of Farquhar Fitouts, gave excellent attention to detail and took great care during the installation process. Some people involved in the kitchen renovation process were not as conscientious, or as good at problem solving as Ben, which did cause some stress. However, Ben and the Customer Support Managers, Damien Kruske and Jamie Biggins, ensured that issues were attended to so that I now have a kitchen that is both pr...

The installer was excellent, very polite and professional. Unfortunately the end panels for both of my wardrobes were not supplied at the time of install and I am waiting for this installation to be completed.

Workman was undertaken in a timely manner, and also very professional his approah to the task at hand!

Well done Alex, you a credit to your company.

Regards

Christine & Rob Sellers
Ashmore. Gold Coast