DIY Flat Pack
Nothing but good things to say.
My kitchen was ready within the time promised and after a muck up on my behalf not being able to collect it they organized delivery at a very reasonable rate within 1 day.
Product is fantastic value for money and exceeded my expectations for what I paid
Highly recommend this company.
Sales talk by the owner prior to signing was that the kitchen would be installed in 3 to 4 weeks. The job finished today and it took 20.5 weeks of which 3 weeks delay was caused by me. Once they have your money they move on to the next sucker. Customer satisfaction is not in their vocabulary. I spent over $50K with them and it's one of my greatest regrets. The owner is a "gunna". His word is not worth two nobbles. Should you get sucked in with the sales talk, make sure that you hold back 10% of the contract until the job is complete and you are satisfied.
Very disappointing experience
Beware! The owner's policy is that you must pay in full before your install takes place. You will be assured that any problem would be rectified, however in our case we had to fight for almost six months, involving government departments, before we achieved the result of 'getting what we paid for'. We found the owner's attitude and behavior extremely unprofessional, to the point of him trying to be a bully. Be very, very careful if you decide to deal with this man.
Our lovely Kitchen
A big thank you to the team at Kitchen Kreations for our lovely kitchen which was completed within a month of our first visit to the showroom.
We are delighted with the excellent service and advice we received from Kitchen Kreations. From our first visit to the showroom we were sold on this company. The sales manager listened to our requirements and produced the plans within a couple of days. We would reccommend this company to anyone as their attention to detail is of a high standard and we wish them every success in the future.
Love my new kitchen
Thankyou Kitchen Kreations for my lovely kitchen.
The installer hasn't long left my place and I just had to come online and find where I can write a good review as it seems these days its hard to find good trades. From the time I walked into the showroom, I was always happy with the expert advice and service I was given. The kitchen looks wonderful and I love how it all turned out.
Can't wait to entertain this Christmas and show the family.
From start to finish, my experience with Kitchen Kreations was nothing but 1st class.
I didn't go for the DIY as I am not that handy so I paid extra to have them install and am extremely glad I chose to do that as the kitchen looks amazing.
Price landed within my budget and the designer listened to what I had to say, designing the kitchen perfectly to my needs. The job took a little longer than expected but then again I wasn't 100% sure how long these things take so the extra week in making the kitchen wasn't a major problem.
At the end of ...
My husband and I recently completed our DIY Kitchen from Kitchen Kreations and we were very pleased with the outcome.
After our first meeting in their showroom I did a little investigating and saw a couple of bad reviews so was a little dubious. I decided to confront Jason about these and his reply definitely put my mind at ease. Its always good to get both sides of the story.
So we decided to continue with our kitchen with them as they were able to do what we wanted and not just supply some "off the shelf" standard cupboard sizes. The wh...ole process from design to picking up went great and we got exactly what we wanted. As my husband has installed a few DIY kitchens in the past, he knew what he was up for and expected a little hard work to get things right, but in the end the kitchen went together perfectly and without any hassle. We will definitely be using Kitchen Kreations again for our next renovation.
Complete disaster from the very start...........
I had a similar experience to the bad reviews. Our kitchen was promised to be finished in between 4-6 weeks but actually took 17.5 weeks! Owner tried to rip us off an extra $1000.00 at the contract signing that I luckily picked up on immediately. Everything was all go to start with but as soon as they got the second and final payment everything was reduced to a very slow crawl. (Yes we were fools to agree to the contract conditions). Made to measure microwave cupboard is way too small, so rather than pull out my overhead cupboards to make it bi...gger I agreed to them buying me a smaller microwave which I had to source myself. Semi-integrated dishwasher panel took three goes to get right, paint chips, granite has not been finished properly, no cutlery trays (I had to provide my own after foolishly thinking they are a necessity!) I could go on and on. Got the owner to reluctantly come out to see my issues and he said he doesn't normally see the final product?! This was supposed to be my dream kitchen and quite frankly I have been traumatised by the whole experience. I don't even like being in there as I can still see things wrong with it. Do not do business with this company or you will so regret it............
As the other reviews have stated, this conman comes across all helpful and everything is not a problem but once he has your money you are stuck with a shocking, unfinished, terrible mess. Do not go there, do not even think of walking in to his showroom.
I have to complete disagree with the previous two reviews. I bought a DIY Kitchen from Kitchen Kreation 3 months ago. I was able to pick the exact colour and style of the door of my choice and this was colour matched with a high gloss finish. As I am not a tradesperson I struggled with some aspects of putting the kitchen together and Jason (the owner) could not have been more helpful, going out of his way to help me and talking me through the various things that I needed to know - I can't thank him enough for his approach, kindness and help in what was a very stressful time. The kitchen looks fab and I couldnt be happier.
great price, reliable, helpful
Awful service, rude owner
I totally agree with the above review. We had our kitchen done by them a few years ago - were promised it would be finished in two weeks - actually took two months! they have the rudest person I have ever dealt with - all friendly and agreeable at the beginning, then when taken to task about shoddy workmanship and continual mistakes and delays, became verbally abusive and extremely unpleasant to deal with. In the end, we just accepted the second-grade, sloppy workmanship because we just wanted them gone and we were afraid they would walk off t...he job,leaving us with a half-finished kitchen. We reported him to the magazine he advertised in as well as to the cabinet makers' association, but nothing appears to have been done as this con-artist is still in business apparently, ripping people off. Shoddy workmanship, continual delays and mistakes - extremely rude and verbally abusive
Extremely poor service.....Do not ever go there! ...They are all nice and helpful to get you to buy their kitchen...but as soon as they have your money all service is out the window...so umprofessional.....our kitchen arrived with NO handles...I rang them straight away and they said "we hadn't ordered them" even though we have the paperwork that proves that we did...and why would they send out a kitchen if everything hadn't been finalised in the first place!!! ...what company sends out a half finished kitchen??....It has taken us 7 weeks to get...someone out to drill the holes for the handles...and when they arrive they only have "3" handles...because the rest are on "backorder" - ...7 weeks and they still can't be organised....half the paint is dripping on the cabinet...when I told them about it the first day it arrived they said "don't worry about it - we'll come out to fix it"...now he says "tough luck - you have to bring in the whole thing back to us"...even though it's now attached to the wall.....also....they haven't drilled holes in one of the cabinets so we have no way to attach one of the side panels....all his response is "you bought a DIY kitchen - you DIY"...even though he told us all we would have to do is attach the cabinets with screws....we weren't told we'd have to drill the holes too!!!! they can't take responsibility for their own mistakes....the most unprofessional I know....Do not buy from them! nothing...did not even want to give them one star...this was the minimum I could give them
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