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Kitchen Warehouse Physical Stores

Kitchen Warehouse Physical Stores

NSW, Penrith, WA, QLD, VIC
4.7 from 280 reviews · View Details

Reviews

2.8

5 reviews
5
(2)
4
(0)
3
(0)
2
(1)
1
(2)
  • Product Quality
    3.5 (2)
  • Return Claim MadeYes (5) · No
  • Customer Service
    2.6 (5)
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Sarbjit kaur

Sarbjit kaurPerth, WA

Excellent products

published

I always buy my kitchen stuff from them. Products are so reliable. I got Insulated water bottle, toaster, a dinner set, mugs almost everything and their products speaks for themselves. So good... would recommend everyone.

Customer Service
Product Quality
Return Claim MadeYes
Store LocationWA

The reviewer stated that an incentive was offered for this review

Kim

KimSydney, NSW

  • 3 reviews

Horrible customer service from assistant manager Jody!

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationPenrith
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Kath

KathGreater Melbourne (Outer), VIC

Excellent staff

published

I bought a Thermocafe by Thermos travel mug and had to exchange twice within a month due to a faulty mouthpiece that wouldn't stay closed.

Each time the staff were really wonderful with how they treated me during the return process.

In the end I gave up on the product and paid the difference to get a more expensive Thermos and could not have been happier with the process.

Customer Service
Return Claim MadeYes
Store LocationBox Hill VIC
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
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Silvana

SilvanaGreater Melbourne (Metropolitan), VIC

Bad customer service

published

Extremely disappointed with customer service at the Middleborough Rd store. Argumentative and do not want to listen to the customer. So you lose your receipt and not even consideration for an exchange when they clearly sell the product. I’m taking about something worth $19.95. Seriously it can’t be that hard.

Customer Service
Return Claim MadeYes
Store LocationMiddleborough Rd
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Colleen R

Colleen RPerth, WA

  • 3 reviews

Robotic Staff.

published
Customer Service
Return Claim MadeYes
Store LocationMalaga
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
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