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Kitchen Warehouse VIC
4.7 from 55 reviews · View Details

Reviews

4.7

55 reviews
5
(45)
4
(7)
3
(0)
2
(1)
1
(2)
  • Product Quality
    4.8 (44)
  • Return Claim MadeYes (2) · No (40)
  • Customer Service
    4.6 (45)
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linavrahami

linavrahamiGreater Melbourne (Metropolitan), VIC

Perfect Find

published

Found exactly what I wanted at the Right price in the Moorabbin Store.
The Bodum Glass mugs with handles are fab and drinking our hot beverages from them is enjoyable. Staff were helpful and friendly

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMoorabbin
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1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review

Jessica

JessicaGreater Melbourne (Metropolitan), VIC

Great store and super handy location

published

Good service. Great store. Lots of products to look at and excellent price when sales are on.
Excellent location and parking. Not too busy. Staff were helpful when I needed to return and product.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBox Hill
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1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Kath

KathGreater Melbourne (Outer), VIC

Excellent staff

published

I bought a Thermocafe by Thermos travel mug and had to exchange twice within a month due to a faulty mouthpiece that wouldn't stay closed.

Each time the staff were really wonderful with how they treated me during the return process.

In the end I gave up on the product and paid the difference to get a more expensive Thermos and could not have been happier with the process.

Customer Service
Return Claim MadeYes
Store LocationBox Hill VIC
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
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Susan Rochford

Susan RochfordNortheast, VIC

Helpful friendly staff

published

I bought several different items at the Preston store and the staff were friendly and helpful and the product range was pretty good. I have also purchased online several times.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPreston
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1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Peter W.

Peter W.Greater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 1 like

Great service and huge range of products.

published

Huge range of products, good quality and well priced.
Bought a top quality Australian made chopping board which is awesome.
Staff are friendly and helpful with good knowledge of what's in the store

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPreston. Vic.
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1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Josephine

JosephineGreater Melbourne (Metropolitan), VIC

Overall quite happy

published

Ordering the product by phone was 100% easy. Collecting it the next day, not so much. In this age of computers it should have been easy to look up my order from the day before, walk straight to my product, and bring it to the register area. Or better yet, knowing that I was coming that day, have the product at the register waiting for me. For some reason it took the staff nearly half an hour to find my product and deliver it to the register.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBox Hill, VIC
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Nicki

NickiGreater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like

Just discovered Kitchen Watehouse

published

I Googled a product I needed and Kitchen Warehouse came up in the search.
Checked the website & Called the store confirming product availability and price was great.
Visited the store and greeted by friendly staff who assisted me in locating the product.
Great staff

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBox Hill Vic
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Fantastic service

published

Great store. Oh how I could spend so much money here if I had it!
I've been helped by the same guy (Omar I think) each time I have visited and he was so helpful and friendly each time.
This week I only went in to make a very small purchase -2 individual Victorianox steak knives that I knew the Kitchen Warehouse would stock. Omar was super helpful with his service even though I was only making a small purchase.

At checkout he then thanked me by name. Obviously my details came up on the computer when VIP details were entered, but it was still nice to have that extra touch of personalised service, and is part of what this store stand out from others.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBox Hill South
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The reviewer stated that an incentive was offered for this review

Sandy

SandyGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Kitchen heaven!

published

Love Kitchenware Warehouse as it has such a large range of products. Quality and prices are really good and staff are always very helpful in finding something that your after.

Customer Service
Product Quality
Store LocationPreston VIC
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GillyD

GillyDGreater Melbourne (Metropolitan), VIC

Do yourself a favour and shop at Kitchen Warehouse!!

published

Fabulous staff who can answer all your questions AND give you great tips that you may never have thought to even ask about. I have shopped at the Box Hill store often and have always had excellent service, it is a pleasure to visit a store that makes you feel welcome and valued, thanks Kitchen Warehouse Box Hill.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBox Hill
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Hizako

HizakoMelbourne

  • 7 reviews

Love the workshops

published

I loved the Global knife sharpening workshop. I I took my husband and he now keeps both my Japanese and German knives at the correct angle of grind. All the kits needed were in stock on the day so we walked out fully equipped.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPreston
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Chet F.

Chet F.Greater Melbourne (Metropolitan), VIC

Excellent!

published

Kitchen Warehouse is the bomb! Very competitive price and staffs are very friendly and attentive. Selection is huge and too many brands to choose from. Location is very convenient as well.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMoorabin
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Kirsty

KirstyGreater Melbourne (Outer), VIC

  • 2 reviews

Great Shopping Experience

published

Great range of products to choose from and well stocked, for everything you need in the kitchen. Good prices in their sales, value for money and cooking demonstrations in store.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPreston
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Sallie

SallieSouthwest, VIC

Great selection, competitive prices

published

I was fitting out my new kitchen and loved the variety, prices and service. I spent several hours in the store and the staff were very helpful. Great experience, so much so l had to visit again when l was next in Melbourne.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBox Hill , Victoria
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EET

EETGreater Melbourne (Inner), VIC

Fantastic

published

Box Hill has a great range at fantastic prices. It is easily accessible with lots of car parks available. The store is always clean, has effective merchandising and the staff are friendly.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBox Hill VIC
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A Cooks Heaven

published

Since working from home during the restrictions I’ve finally been able to organise all my Kitchen & Bathrooms with products from Kitchen Warehouse.. Friendly helpful staff ..Parking is a breeze...It’s certainly my go to store for quality products.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPreston Victoria
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The reviewer stated that an incentive was offered for this review

A good place to shop for kitchen related products

published

Found Kitchen Warehouse to have good quality products at a very competitive price,range of both top end and mid range stock at a value for money purchase and investment option

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPreston Victoria
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Great variety, great service

published

Andrew was helpful and polite and gathered all that we needed, the store was easy to shop and well stocked, it was worth the drive from the western suburbs, will definitely return

Customer Service
Product Quality
Return Claim MadeNo
Anonymous

AnonymousGreater Melbourne (Metropolitan), VIC

Wonderful store!

published

Wonderful range or prices, terrific customer service and good sales and discounts offered. An excellent kitchen and cookware store for all to enjoy. It has just about everything you could be looking for and they always try their best to price match as well.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPreston, Victoria
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Emi

EmiGreater Melbourne (Metropolitan), VIC

This store is the Bunnings version of kitchenware

published

I can’t fault the knowledgeable and professionalism of the staff or of the wide range of products. Stocks are replenished. It’s my go to when buying kitchenwares. It’s the equivalent of Bunnings but for kitchenware.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPreston, Victoria
See all answers
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