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As of June 1, 2016, the Kitchenware Direct brand has been merged into the Kitchen Warehouse brand. Reviews posted here before this date may reflect the Kitchenware Direct brand.
Donna-Marie L.Perth, WA
So many wonderful items
Every time I visit the store the staff members are so helpful and friendly. I recently purchased and redid my whole pantry as I was so impressed with all of the storage containers and items this store has. Thank you kitchen warehouse Cannington
1 comment
Tina S.Perth, WA
Great customer service
I visited the store to buy four spice racks. They only had 3 in stock so quickly ordered me another and it was ordered and ready for collection the next business day. The girls in store were very friendly and they had great products, will definately be back.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Tina.
We always love hearing the opinions of our valued customers, and we would like to thank you again for taking the time to provide us your feedback. ...
Read more Kind Regards, Kitchen WarehouseSalt and Pepper Winston Jug $24.95 Do Not Buy.
Bought four of these jugs for Christmas presents, great price, great looking jug. Problem is when you pour out- the liquid spills everywhere. So if you want a jug don't buy this one. Two of the jugs went to sisters in the country, due to the cost of return postage they decided to keep the jug and use as a vase. Took other 2 back to Kitchen Warehouse, lady was reluctant to give full refund until I informed her of my consumer rights.
Advised her to take the product off the shelve and inform head office of the design fault.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Rudolf.
Thank you for feedback. If you’re open to discussing this further, please call us at 1800 332 934 and we’ll be happy to assist. We’d greatly appreciate the opportunity to improve our services....
Read more Kind regards, Kitchen WarehouseFind out how Kitchen Warehouse WA compares to other Kitchenware Shops
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NancyPerth, WA
- 3 reviews
Stainless steel dish drying rack
The only thing that is good is it won’t mark my sink.It’s to big for the sink size and trying to stack it is terrible.The cheap plastic one I have had for years stacks well,this one is the worse thing in my kitchen.If it wasn’t so expensive I would throw it in the bin.Every thing even the chopping boards fall over no matter what way you put them.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Nancy.
Thank you for feedback. If you’re open to discussing this further, please call us at 1800 332 934 and we’ll be happy to assist. We’d greatly appreciate the opportunity to improve our services....
Read more Kind regards, Kitchen WarehouseSarbjit kaurPerth, WA
Excellent products
I always buy my kitchen stuff from them. Products are so reliable. I got Insulated water bottle, toaster, a dinner set, mugs almost everything and their products speaks for themselves. So good... would recommend everyone.
The reviewer stated that an incentive was offered for this review
JosyPerth, WA
- 3 reviews
- 1 like
Helpful Employees
I was on a mission to find a few a couple of unique items! The wonderful ladies (employees) answered all of my questions and helped me find the items too!
1 comment
Customer Service T.Kitchen Warehouse
Hi, Josy!
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to assisting you again in the future!...
Read more Kind regards, Kitchen WarehouseMarreePerth, WA
- 2 reviews
Great store
Kitchen warehouse Joondalup is a fantastic store with excellent staff with great knowledge of products. If they don’t have what you’re looking for they’ll do they’re best finding it. Love shopping there
1 comment
Customer Service T.Kitchen Warehouse
Hi, Marree!
Thank you for sharing this review with us. We hope to have you shop with us again soon!...
Read more Kind regards, Kitchen WarehouseJosephinePerth, WA
- 2 reviews
Always an Exceptional Experience
Malaga store is always inviting, spotless, exceptional range of products on display, and the staff are fantastic! Their friendliness, product knowledge and overall customer service is second to none. It is always a wonderful experience walking into this store. I can’t go into this store just for what I am looking for, I have to browse, always.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Josephine.
Thank you so much for taking the time to leave this excellent review! We really appreciate your business. ...
Read more Kind regards, Kitchen WarehouseThe reviewer stated that an incentive was offered for this review
Jane123AU
- 2 reviews
- 2 likes
Glassware and cookware I purchased are really nice just what I wanted.
Loved glasses and cookware I purchased just what I was looking for. Cookware goes in dishwasher and looks great on the table. Staff are always friendly and store is well laid out
1 comment
Customer Service T.Kitchen Warehouse
Hi!
Thank you for taking the time for sharing this great review. We do pride ourselves on best price and quality products. We look forward to assisting you with your future kitchenware needs. ...
Read more Kind regards, Kitchen WarehouseFind out how Kitchen Warehouse WA compares to other Kitchenware Shops
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BrendaPerth, WA
- 2 reviews
Favourite shop can’t go in for just one thing...
There is always something that catches my eye that I would buy when i’m in the shop... I always say I’m just going in for one thing and come out with two or three.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Brenda.
Thank you for your positive review, we look forward assisting you again with your kitchen needs!...
Read more Kind Regards, Kitchen WarehouseCJMPerth, WA
Great range; always has something I want to buy
I consider this my local store. The staff are friendly and helpful, and the range of products is great. I enjoy browsing and nearly always see something I want (even when I didn't think I needed it).
1 comment
Customer Service T.Kitchen Warehouse
Hi, CJM.
Thank you for sharing this review with us. We hope to have you shop with us again soon!...
Read more Kind regards, Kitchen WarehouseShappyPerth, WA
- 3 reviews
Kitchen Warehouse
Great range great staff, too many things I'd like to own. we bought really everything for our beach house in one hit on sale was awesome. The best item was the garlic crusher never seen one like it and its the best.
1 comment
Customer Service T.Kitchen Warehouse
Hi Shappy!
Thank you for your positive review. We hope you continue to enjoy using your new garlic crusher!...
Read more Kind Regards, Kitchen WarehouseThe reviewer stated that an incentive was offered for this review
LyndaPerth, WA
Great selection of quality kitchen ware and appliances
I love this store and the ease of parking outside the door is a bonus. Wide range of quality products and friendly, knowledgeable staff. I replaced my cooking pots with Scanpan and Le Creuset items and am very happy with them.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Lynda.
Thank you for this awesome review. We count ourselves lucky for customers like you!...
Read more Kind regards, Kitchen WarehouseMargaretPerth, WA
- 2 reviews
My Ideal Christmas Shop
This shop represents Christmas all year round to me. I love the products and the great range. The sales assistants are very friendly and knowledgeable. Love the cafe at Cockburn.
The reviewer stated that an incentive was offered for this review
Friends R.Perth, WA
Helpful staff
It was a very easy shopping experience with lots of choices. In fact, there were almost too many choices!! Love browsing all the different gadgets that are in the store.
Find out how Kitchen Warehouse WA compares to other Kitchenware Shops
Know better, choose better.
Dave S.Perth, WA
- 3 reviews
- 6 likes
Helpful staff
If you prefer the brick and mortar experience, I'd recommend this store. There's a decent range of products and, in my experience, the staff are always helpful and knowledgeable about the products on offer.
happyAU
Great store
Have purchased from this store for years. Always find what I want. Service is great, product knowledge always a help. On line service click and collect very helpful during the last few months.
egyptPerth, WA
Rotary egg beater
I was very pleased with the manual beater that i was able to purchase from the local Kitchen Warehouse store.The quality of it is excellent with a a life time warranty included ! It was also reasonably priced.
FlipPerth, WA
Lovely staff, good variety of workshops offered
The staff are always happy to help if you have questions about a product.
In addition, the workshops/events are great. Bought a pie making class for my dad and he loved it.
The reviewer stated that an incentive was offered for this review
Paul WPerth, WA
Great shopping experience
Went to the Malaga store the staff are very helpful and the range of products is fantastic . The quality of the stock is high and at a reasonable price. So much too choose from and staff knowledge is great
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Customer Service T.Kitchen Warehouse
Hi, Donna-Marie.
We are so pleased you loved the item that you purchased and the in-store experience. Thank you and hope to see you again soon!...
Read more Kind regards, Kitchen Warehouse