As of June 1, 2016, the Kitchenware Direct brand has been merged into the Kitchen Warehouse brand. Reviews posted here before this date may reflect the Kitchenware Direct brand.
Wonderful attention to customers
The staff here go above & beyong to give customers a great level of attention & will go to any length to help & assist. They are friendly & cheerful & I always feel satisfied.
Perfect cheese grater plus also crumbs and grates dried biscuits and nuts, will recommend this gadget , it also has three different sizes that come with this grater, recommended to my friends.
The Melville store staff are always helpful and have the time to assist. I can trust their knowledge and don't appear brand associated when recommending products. They take into consideration your budget as well.
Perfect Find - Kitchen towel holder
Went in to buy me a picnic basket - absolutely thrilled that they were still available!
Ended up picking up more stuff - perfect find was the kitchen towel holder! Been a loooong time since I had one that was perfect & exactly what will match my kitchen deco.
Great customer service - the staff welcomed all my questions and even helped me with my best buy (value for money and feedback of use of product). Absolutely a happy customer.
Westinghouse airfryer what a great find and great advice
The Westinghouse air fryer has gone beyond expectations on what you can do with it. The kitchen warehouse assistant who helped us with the decision had one himself and expanded on what we already knew.
KitchenAid - Every kitchen needs one!
I bought one a while back and noticed the difference immediately- especially for beating egg whites. My old mixer was klunky and loud, the kitchenAid is powerful and effective. A little less loud!
this is a store I never leave empty handed
I love this store there is so much to choose from - This is a store that I next leave empty handed. I'm always topping up our wine glasses and serving platters
Best product I have ever used in my pantry
I found the 0.5ml Bormioli Rocco Fido Jar to be perfect for storing tahini, pepitas, coconut and tahini. I highly recommend this product as it keeps my produce as fresh as the day I purchased it. I also love visiting the Melville store as I find the staff incredibly helpful and polite.
Great Range & High Quality
This store is my go to for anything kitchen related. They have such a great range of high quality items, from specialty knives, to kitchen gadgets, and beautiful ranges of products like dinner sets that are updated pretty regularly. I often stop in to get my cake decorating supplies here and can't help looking around to see what else grabs my eye or what is on sale. The staff are helpful and they often run interesting events/workshops in the store.
Great Selection, Great Quality and Great Customer Service
Chanced upon the grand opening of this store and was not disappointed. What an excellent selection of high quality cookware and every accessory you could think of. One very happy customer.
Always find something useful
Love shopping and browsing your store. Staff are knowledgeable and friendly, but never pushy. The range is excellent and I always find what I need as well as lots of things I just want!
Carbon Steel Wok
Large enough Wok for a family of 6. Easy to season and light enough to handle. Nothing sticks to it even when making some Chinese dishes. Love this wok and would definitely recommend it.
I was looking for a plastic sieve to use for making Kefir in September 2018. I looked on line and saw that they had this item. I went to purchase and their were none in stock, so I went to Midland and they too had none in stock even though both stores were supposed to have the item. I asked when they would be back in stock and I was advised that I would be sent an email when they were available again. After 10 months away, I still hadn't received an email. My friend went to the store on Tuesday 27th August and saw that they were back in stock..., so purchased one for me. Unfortunately she bought one that was too big, and couldn't find the receipt in her bag when I asked her for it. ( She had bought numerous items). I returned to the store and tried to exchange it for a smaller cheaper one 2 days later explaining the circumstances and the staff point blank refused without proof of purchase. It was obvious that the item was from their store, but they were adamant that they could not help me. This made me feel like they thought I had stolen the sieve and was an example of staff not making poor decisions in relation to PR and showing goodwill. I will not be returning to Kitchen Warehouse
I’ve been to a few kitchen warehouses Around Perth, but have to say Melville is so far the best. Always friendly staff with lots of knowledge.
Thank you so much
Super sausage making workshop
This workshop was very informative and excellent, due to small numbers attending. The location was at the back of the shop and the presentation was not disturbed by other shoppers. Everyone could hear what was said and able to take notes. Thank you for the handout of recipes.
Great shopping experience
I loved my online shopping experience, so much to choose from, easy website all arrived carefully packed. I live in the country and would definitely shop again on line.
Scanpan/ Boxing Day Sales
Would like to say thank you for your FANTASTIC Boxing Day Sales.
Purchased on line over $1600 worth of beautiful Scanpan Indcution pots and pans for just over $500 OMG!!! Best sales and fantastic products. Was delivered with in 48 hours.
Amazing staff at Cannington.
Thank you for being so friendly and helpful.
See you Soon ;o)
Excellent Online shop for the Country
Kitchen ware house has never let me down, order on line and its at the post office in a few days. They have excellent price on all their items and the products are wonderful.
Excellent online shopping delivery service
Kudos to the folks at Warehouse Online who sent our purchase so quickly and well packed just prior to Christmas.
Yes, we had our doubts that it would arrive in time for the big day and we were thrilled to see it delivered to our country address on a Sunday morning, just 3.5 days from purchase date. Placed safely under shelter at our back door, well packed in impact reducing air-cushioning.
Good job Kitchen Warehouse.
I have four Inox stovetop coffee percolators and am very happy with them. I use them both everyday and love the great flavours that is brewed. It’s so quick and easy to use. I also have two, one small and one large one in our caravan so we always have freshly brewed coffee wherever we travel to .
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