DEMAND A RECALL
I bought this machine when it was first released. I have used it only a handful of times. I ended up having to return the first one i got because it had a mind of its own and pulsed on me with hot soup inside. Gunk was also getting stuck under the lid so it was a food poisoning death trap. I was only offered a replacement i wish i could have got a refund because the next machine i got i havnt really used and unlike other similar appliances there is no second hand market. I paid full price for this machine and even kitchenaid are selling them fo...r half the original price. A reflection of their lack of confidence in the product. This was a huge expense for me and to know i cant even give it away is so upsetting. I have a stand mixer and the coffee machine, both brilliant, the KACP is no where the quality you would expect from such a brand. As i was unable to get a refund and have just had to put the thing away in a cupboard for two years i will never buy another kitchenaid product again. This is a shame as i would have gotten another stand mixer in a heartbeat when mine eventually fails. The fact the thing nearly burnt me was enough to warrant a refund/recall i think. Kitchenaid just wont admit to it. Since this incident i have heard of another few incidences where the lid has failed and hot soup has been sprayed out causing burns! This item needs to be recalled for health and safety!
Purchased for $2,000.00.
A second set of hands in the kitchen
I was tossing up between the Cook Processor and a Thermomix for months. A great sale swayed me to the CP.
I have no regrets. I have two toddlers, so meal time can be chaotic.
This appliance has the biggest bowl I've seen for all the thermal cookers on the market (perfect for bulk cooking) , a high temperature of 140c which actually browns meat for improved flavour and texture, intermittent stirring so mince doesn't turn to liquid mush, and a dough blade to make bread and other carbs (yet to try this one tho).
Last night I steamed fish in asian...
Purchased in July 2019 at Kitchenaid Website.
- Verified purchase
Good product but trouble with lid and customer service - please see below for update
The cook processor is easy to use and great for leaving meals to cook without worrying about burning. I would have given it 4 or even 5 stars but mine came with an old version lid which is difficult to clean and traps food, which is then impossible to remove, making it unhygienic. Also the liquid shute has cracked. I have sent multiple emails to customer service (no reply) and rung, only to be told to ring again at the end of May as they are out of new lids. Surely there must be a system where my details will be recorded and the lid sent to me ...once they are in stock. I have multiple KitchenAid appliances and have been disappointed with the customer service on this occasion but hope that someone will contact me to rectify this. Update on 22/05/18. I have been contacted by customer service and have been sent a new lid. Much better design. I am now one happy camper! Very happy with my cook processor. The only thing it doesn’t have is inbuilt scales but that’s not a big issue.
One appliance to chop and cook - love it!
I note hear some people saying the appliance is loud when chopping etc, but I've had a food processor before and to me the CP not any louder than that was. And beside, you usually only have to pulse/chop for a very brief time. I am really pleased with this appliance. I went with the KitchenAid Cook Processor after doing a lot of research and sussing out a few people who had both the CP and other similar machines who gave their take on which was the better machine for their needs. My CP is just brilliant because it's a one bowl operation. Ingred...ients in, pulse, then add the the remainder and press to cook. How easy is that? And as one gentleman said here, you can go off and do something else whilst you're food is being processed you don't have to stand there and watch it, it'll tell you when it's ready, and after it completes cooking it'll keep warm for about 40 minutes. I've made bolognese, chicken curry and rice, chopped and mixed ingredients for zucchini slice, and the list goes on. Just lovin' it. It's pretty easy to clean - I don't have a dishwasher and hand wash it. If food is baked on, just use a white magic eraser sponge, they work a treat. Also if you're going to purchase one of these machines, make sure you buy through an authorised KitchenAid dealer and double check it is not a reconditioned machine, as I was warned about this. Buy brand new. It's a big price, but as with all KitchenAid products, they're built to last, are robust and should last you a lifetime. And on the net now, there are several websites with people offering recipes they've created using their CP.
Got for a great price
I purchased a refurbished model through catch of the day and have been really impressed with the machine's capabilities. I didn't want to fork out $2000 plus for a machine I wasn't sure I'd get good value out of and getting it cheaper from catch of the day was a good way for me get a good machine to try out without spending a fortune. The only issue I find with it is it's chopping capabilities aren't great for small amounts and the onion/garlic smell.from savoury dishes does permeate the plastic attachments and lid but it doesn't seem to make t...he sweet food taste any different so that's the main thing. It's not a blender, but it doesn't claim to be either. If you're after a machine that blends well and mills etc go for a thermocooker with a jug shaped bowl. This machine makes large and tasty batches of stews etc. It doesn't brown that well as it claims too but maybe that's something I'm doing wrong? It's worth purchasing (if you can get a good deal with the free food processor attachment thrown in even better.. it's too expensive to purchase on it's own I think at $500)
Very good so far, but why is the old lid still supplied?
I am really happy with my purchase thus far, but the lid is dire, with water and food getting caught-up in its workings.... Please KitchenAid Australia, send me the updated lid and I'll happily endorse this product, which sits alongside my Multi-Cooker....... Perhaps KitchchenAid if you simply sent a new lid to customers upon their warranty registration you would get a 10 out of 10.....
Incredible appliances, except for the piercing coil whine
In short, this device has replaced traditional cooking for me. All I need to do is quarter or rough-chop larger ingredients, combine in the bowl, and hit a couple buttons. 30-75 minutes later I have 4-5 servings of delicious curry, stew, chili, tagine, coq au vin, even desserts like bread pudding. Yes, I've made all these and others, with uniform success.
Why didn't I give it five stars? This device is LOUD. While the stirring and simmering is fairly quiet, my complaint lies with the piercing, high pitched whine this device emits. It's nearly supersonic and headache-inducingly loud. The only thing I can compare it to is the 'coil whine' you hear when a computer power supply is going bad.
Questions & Answers
Does anyone else get the message “lid open” and it stops when the lid is not open. What causes this and how do you fix it?
Im trying to decide between the thermomix and cook processor and im leaning towards the cook processor however there seems to be limited online recipes compared to the thermomix. Where does everyone get their recipes from and can you use recipes you already have for example currys i cook in my slow cooker, can i use the same recipe in my cook processor??
Hi Melly, we have an app which you can download, and you can view the website here; http://cookprocessor.kitchenaid.com.au/recipes
There is a manual setting which allows you do cook your favourite recipes, we have demonstrations which you can go and see in store the Cook Processor in action. There are lots of people who have blogs dedicated to the Cook Processor for more inspiration. As well as a great 'unofficial' Facebook group called KitchenAid Cook Processor Australia (Unofficial) that might be worth you asking questions about recipes and how to convert existing recipes really easily. We also have our resident foodie who sits within the group and answers questions. Take a look as this may help a bit!
If you have any other questions, we are happy to help. Kind Regards, The KitchenAid Team
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