Absolutely love itThis kettle is perfection. It has many temperature control from herbal tea to hot. Comes to temperature quickly and then keeps it warm. This appliance also looks great on the kitchen bench . This was exactly what I was looking for and it surely delivers . Show details
Failed miserablyI paid nearly $300 for this 3 year old kettle. It has stopped turning on ..or turns on and turns off again.
I called Support at KitchenAid. Response was ‘It’s out of warranty, we will give you 10% off another one’. Okaaay so that kettle has cost me $100/ year just to boil water...AND you now want me to put it in land fill??? Plus I can get 10% off anywhere any time if I really want to buy another kettle. I advised this solution wasn’t satisfactory and I thought a suitable comment on Product Review to warn others about this useless product woul... Read mored be the best approach. I was told a supervisor would call me back. Obviously the company aren’t concerned about Product Review....because no one has called me back. This model has been superseded. However given the indifference afforded ...to the environment and customers, be warned that if you experience a problem, you will get little assistance.
Massively overpriced and useless in less than 3 yearsBought this kettle very late Dec 2017.
Called company today because it won’t turn on. I was advised ‘Sorry it’s out of warranty...We’ll give you a later model with 10% discount’. Besides being able to get 10% discount anywhere, I’m shocked that this kettle is useless and ‘landfill’ after 3 years..That’s $100/year to boil water!!! I mentioned Product Review as I don’t want anyone else to get caught with such a useless product. They told me a supervisor would call me back. Five days later, nobody including a supervisor has called me back. I guess they just treat you with contempt and figure there’s plenty of other people to buy their products. Show details
One year on and the plastic stench and taste remainI bought this kettle a year ago as I am a tea lover. The design of the kettle is great but the plastic ring on the bottom on the inside stinks and taints the water. I did everything recommended by KitchenAid and the retailer, such as boiling with vinegar, using bicarb and boiling over 100 times yet the plastic smell and taste will not go away. I have requested a replacement product. Upon reading reviews on other websites, the plastic taste and smell is an issue with this kettle. Show details
Amazing kettle!Beautifully designed and stylish in your kitchen. The tea infuser works really well with the option of using it as a normal kettle- take our the infuser part. Quick to boil and really easy to clean. The handle feels good in the hand when held. Would highly recommend this kettle.
So far so goodThis kettle was originally purchased as a gift for my mum, I brought it online from Myer not realising it was a tea kettle. I just wanted a kettle that you could choose what temperature to heat the water.
My own kitchenaid (ArtisanKEK1722) kettle's lid started not to open so I went to Harvey Norman to exchange it, they gave me a refund as they discontinued the current model I had due to the handle falling off (regardless I loved that kettle) because we were left without a kettle I used the one I purchased for my mum, not to brew tea but just a... Read mores a kettle, and I love it more than my old kettle. Its easy to choose the temperature setting, its quiet, and once its boiled it will stay warm for 30mins. I don't like that its chunky but that's only a visual downside. I've only been using it for a week but so far so good!!
|Teapots & Infusers and Electric Kettles
|Keep Warm Option and Water Gauge
|Colour / Finish
|Glass and Stainless Steel
- MPN: 5KEK1322ASX and KEK1322SS
- GTIN12: 883049422091
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