Terrible Quality and Worthless Warranty
I brought my mum a kitchenaid for christmas last year, in white.
within a year, the hinge portion of the kitchenaid failed and was not locking/unlocking properly.
contacted kitchenaid for warranty, terrible customer service but that is besides the point.
no pick-up service, and the service center is a hours drive away.
it was a simple none electrical problem and required 2 weeks to fix.
did not contact me when it was fixed, i only found out it was fixed when i did a follow up call.
a hour drive to go pick it up during service center's opening hours as stated on the card. IT WAS CLOSED. ...
I have a kitchenaid food processor and have been wanting a stand mixer for years and now I finally have one. i have only used it once so far but I am very impressed. It's solid looks beautiful on my bench. It's quiet to use and comes with a whisk, beater and dough hook which will be very handy
Solid well made, easy to clean, stylist and i can add attachments easily ie: mincer/grinder
nothing so far
Very Pretty but not that efficient
I love the look of my Kitchen Aid but I've found that the beaters don't reach the edge of the bowl, even with the rubber attached. I am constantly having to stop the machine take out the bowl and scrape down the sides.... constantly. It makes using the machine a chore. It's such a shame because it looks lovely. I also bought the vegetable chopper and noticed that I had to tilt the machine to make the carrots come out. If I didn't tilt the machine the carrots blocked the shute.
Colour and cuteness
Leaves food build up on the edges of the bowl.
Best thing since sliced bread!
I've had this mixer for many years now and gradually added accessories along the way. Ice cream bowl, glass bowl, half bowl, scraper beater, mincer, juicer, bowl covers. It is used frequently and is hardly a bit of bench candy in our house. The kids love the glass bowl, as they can watch the ingredients coming together from a safe distance.
I had a problem where the head wouldn't lock in place anymore, and Kitchenaid Australia were excellent in explaining what needed to be done to adjust the beater height and fix the problem. Good as new :...
Our best ever kitchen buy!
I've had this mixer for about 6 years now, and I use it once a day on average. I make everything in it - ice cream, cakes, cookies, bread, pancake batter.... couldn't do without it now.
I have seen a few reviews talk about the machine not handling dough, but that hasn't been my experience. I did have to replace the sacrificial nylon gear once (after 4 years of use) after using it to make a heavy pizza dough, but I've made bread several times a week since then and have made pizza dough since and not had an issue. Personally, I'm very happy...to have an item with a designed weak point that is easily replaced. The gear itself was a few dollars to replace, and the tub of grease was about $10 and will last about 6 changes. That's a lot cheaper than a friend's Sunbeam brand that burned the motor out on dough and had to be thrown out because it wasn't able to be repaired. It does a pretty good job overall, the only improvement I'd like to see is some means of scraping down the sides of the bowl without having to stop and lift the mixer. Or not having to scrape the bowl in the first place, I suppose. For most applications this isn't an issue and I don't bother. The other thing is, with a large batch of dough (e.g. my batch does two large loaves) you have to keep an eye on it because the dough can knead its way up the side of the bowl and be a bit annoying. good value for the life span of the machine, easily serviced, absolute workhorse of my kitchen dough can work its way up the side of the bowl, a bit annoying to lift the mixer to scrape the sides.
I am so impressed....
I couldn't wait for my Kitchenaid to arrive and I just loved it from the minute I opened the box. It was so well packaged which was great too. I had a baking day to try it out. The focaccia bread was the best I have ever made. I made two sponge cakes and they are so so light. I have never been able to get enough air into the mix before but these are wonderful. I also whipped marshmallow and the same mixture I usually use was this time nearly double in volume and so quick to mix too. I just love it. Wish I had bought one many years ago.
I found the bigger motor meant the machine didn't work so hard to achieve great results
This is the mixer I should have bought the first time around. After a repair, a replacement & finally a refund from the Breville ProScraper, I bought the KitchenAid (in boysenberry). It is a strong, sturdy mixer & extremely versatile. I use it for the usual baking; but most often I use it to make pasta dough, which is does incredibly easily. I just mix the dough with the standard blade, then when the dough has all come together, switch to the dough hook & leave the KitchenAid to do its thing for a few minutes. Perfect!
I have also bought the...pasta press & the pasta roller attachment set. These are so much quicker & easier to use than the manual pasta rollers & extruder that I used to have; making enough macaroni or rigatoni for a family of six takes about 10 minutes or so; lasagne sheets would be well under 5 minutes. The sheets can also be used for cannelloni or ravioli, or with a change of attachment, cut into spaghetti or fettuccine. I do find that rolling & cutting the spaghetti works better than making the spaghetti in the press as it seems to stick together when I cut it from the press. I also have the KitchenAid drying rack to hang the long strands. I use the press mostly to make macaroni (which it can do in two different sizes), rigatoni & fusilli. Making fusilli is a little more time-consuming as the machine has to be at a lower speed, (speed two seems to work best), to get the twist right. I am pleased though that I now can make fusilli as I struggled with my manual extruder to turn the handle at just the right speed to get the twist. The wire whisk of course is perfect for pavlovas & sponges. I have bought the scraping beater for cakes but it's not absolutely necessary as the standard beater doesn't leave much on the sides. I even use my KitchenAid for mashing potato - lazy I know but hey I've got the machine, I may as well get the most out of it! I purchased the pasta attachments from the US as they were cheaper & as they are driven from the electrics of the machine, can be bought from anywhere in the world. The pasta roller set I bought from overstock.com. After a few months a piece cracked in it. I was worried that I wouldn't have any warranty as it had been purchased overseas but KitchenAid said that they had had a faulty batch & posted out the replacement part straight away at no charge, no questions asked. So, pretty happy with the after-sales service at this point! :) Btw, I love the colour too! Strong, sturdy, versatile as you can attach accessories to the front. Not a thing!
More "Bench candy" than anything else.
I desperately wanted a Kitchenaid, for years. My husband made me wait for ages, with a maybe for my birthday....I was wrapped when the day came and I received a Kitchenaid Artisian in Almond Cream. I couldn't wait to do my first batch of pizza dough - No more hand kneading! That's pretty much when the fun ended. It overheated on the first batch of dough. I mean it was screaming hot to touch, smelt like burning, after just a few minutes. The head didn't lock down properly either, and kept popping up while mixing. Don't get me wrong, that Kitchen...aid was beautiful to look at - like a classic car. But for the serious home cook - don't bother. My Kitchenaid has since been replaced with a Kenwood Chef Major 1200w, for the same price, double the dough and it doesn't even blink. It's not as pretty, but a workhorse it is, and I love it. Looked great on my kitchen bench. Would be suitable if you only wanted to mix the odd cake or whip some cream. Weak at only 300w, overheated easily, Head did not lock down properly. Not suitable for dough.
Lives up to expectations
I love my KitchenAid mixer! So far I have only used it with the standard attachments but I am impressed that you can also get icecream, mincing, sausage making attachments.
It is very heavy weight, nice and stable and looks very stylish on my kitchen bench. Everyone comments on it!
Functionality is excellent, various speeds and makes life a lot easier in the kitchen!
Reliable, stylish, works great.
Bit expensive but I expect that it will last for a very long time.
Love affair with a mixer!
I have owned the Artisan 150 for about 2-3 years now and am still as thrilled (or maybe even more thrilled) with it now as I was when I first bought it. It is perfect for cakes and meringues and cream and royal icing and I even make ice cream in it (not using the ice cream attachment but just the stainless steal bowl then freezing and mixing hourly). Last year I bought the glass bowl and find it very useful (ie as I can put this in the microwave) and just to have two bowls. The handles on the bowls are very useful when transferring the mixture.
Everything, mixes perfectly
The addons are very expensive!
I needed a new mixer and it was a big decision on my part to go with KitchenAid due to the price. I am so pleased I did. I love it. I have mixed small amounts, and because of the design of the bowl, it manages this very well. It certainly makes the fluffiest pavlovas.
Beats wonderfully from small amounts (1 egg) to huge cake mixtures.
It is heavy, but that does not worry me as I keep it on my benchtop.
Go get one now and be fashionable
I had wanted a kitchenaid for donkey's years and finally purchased it this year at a good discount.
Ive only used it as a mixer and not used any of the optional attachments like the food grinder, or sausage makes but am keen to give them a go.
The machine is sturdy construction and hopefully will last a long time considering its cost
easy to use, sturdy, gets the job of cake making done in a fun way
doesnt scrape all the cake mix off the bottom or sides properly
I got this for a birthday present one year, I love it, it's so versatile. I've now increased the amount of things I bake. It's good quality, sturdy and really does the job. It comes with a few attachments but there are so many more that you can get, meaning that it doesn't just mix but will mince and make the pasta too.
It's study and powerful
It's pricey and quite heavy if you needed to pack it away after each use
I love this machine! It beats everything so quickly and easily, I only really use it for cakes and icing so only really use the whisk attachment but my husband is a chef and has used the other attachments and has been very happy
It is quite heavy but not as noisy as I would expect for such a big machine. I don't really like that it only comes with the one bowl and the 3 beater attachments, I would prefer the clear bowl/jug that comes with a different model and I think you can purchase this separately, same with the splatter guard that it is pi...
I bought this beautiful machine for my 60th birthday present; I needed an excuse to spend so much money on one item. I have not been disappointed. I admit I mostly use it for bread making and it does a great job. It's heavy but really has to be to stop it moving around when mixing dough.
looks great, works great
I have wanted a KitchenAid for many years and recieve on for my birthday last year. Its fantastic. I love that you can just mix/beat ingredients and not have to stand and hold a mixer. Creams butter/sugar very well. Beats egg whites very well. Certainly has improved my baking skills. And it look fabulous on my benchtop. Only downside is its price, and it doesn't clean the side of the bowl 100% so you still need to stop the machine and scrape the mixture on the edges to combine properly. And its VERY heavy to lift if you keep it in a cupboard and need to move it alot.
The look and its mixing capabilities.
A little pricey. Very heavy. Need to scrape down sides of bowl as it doesn't mix 100%.
I wish i could say i love this mixer but i have had problems since purchase. Being only 300watt you have to treat it with some care as to not overload the machine. My old Kenwood coped with double the load of KitchenAid's maximum. Motor Ceased after 5 months and was replaced under warranty. For over $600 i expected a little more.
Looks Great On The Bench. Sturdy Construction.
Not As Powerful As Others. Replaced After 5 Months Due To Fault.
Appliance Surplus distributre hundreds of unit Aust Wide. They have no record of this mareeswan idiot who claims to have not received her mixer...perhaps their competitors have enough spare time to post incorrect and slanderous posts and mareeswan was NEVER a customer of Appliance Surplus!!
cheapest in Australia
I bought the Black caviar version of this model for my wife and I even use it myself. Comparing to Kenwood, I would still buy this over Kenwood any day as this is way more artistic, high quality product. I would recommend that you buy it from a reliable online store with Australian warranty. Some of these stores will price match the best prices you can find.
Rock solid quality mixer from the US. Great variety of colours. Does multiple uses besides just mixing. Example with attachments you can mince meat, make your own pasta, or even ice-cream. Its a masterpiece and work of art.
The price in Australia is priced a bit way over what a person buys it in the US. We are talking about nearly $200+ more easily.
If you want a mixer for home this is the one to go for. If you used to own a 70's Sunbeam and are thinking of that brand then forget it, you will waste your money. My mother bought two in the last four years, one a "Retro" model which was all plastic and died months later. The 2nd one earlier this year, which appears solid but the key internal parts are not. See the reviews here they are spot on. Sunbeam was good once, but no more. Further, Sunbeam were very unhelpful at first but only with the help of Myers, they eventually refunded the purcha...se price which was bought through Myers. I spoke to the Kitchenaid distributor in Australia and they recommend several online dealers including Kitchenwaredirect & Yourhomedepot. I found Yourhomedepot is cheapest of the Kitchenaid approved sellers. They warned against Appliance Surplus as those units are imported from Europe and are not covered by Australian warranty if there is a problem. After checking the Appliance Surplus website, I found that there is NO contact phone number, NO office address at all, and NO contact email address. only a Post Office box. That is very strange and common sense tells me it is safer to spend the extra $80 odd dollars, as any website like that which has no way of being contacted must be dodgy in some way. Otherwise, Why not contact phone number, address or email? This LBarry person is clearly from that company - beware. It is a lot of money to spend so rather than believe me I would encourage anyone thinking of buying one to contact the Aussie importer, [contact details removed] and chat with them directly. Good luck. Solid Quality machine Made In USA. Rated by many users currently as the best of its type on the market. Price in Australia is ridiculously high for no reason. And the accessories are even more so.
Not worth the money
First thing made was pizza dough. The dough goes over the hook and gets stuck. The dough does not mix well and does not come out smooth or elastic. Then I tried to cream butter and sugar for a cake, the butter just spreads up the side of the bowl and the beaters don't even touch it. Third time I used it the lock that holds the head in the down position broke, so when mixing dough the head lifts up and the dough mixes even worse. I also have a sunbeam professional mixer. It was cheaper and it is sooooo much stronger and can mix 4 times the quan...tity of dough that the kitchen aid can. Looks nice on the bench but not at all what the promote it as. Myers did just swap it for a new one when I was telling the sales assistant how crap it is. But the new one is exactly the same. Looks nice and comes in many colours Not strong or powerful. Only useful as a bench decoration
I love my KitchenAid
This is by far the appliance that I am most fond of. Don't get me wrong, if I didn't receive this as a house warming gift I probably never would've forked out $700+ for it, especially considering I'm certainly not a masterchef. In saying that, it gives me much pleasure to see this work of art in action and believe it or not it has actually inspired me to try new recipes. I've never once used my handheld mixer since I've had this legend.
So sturdy and easy to clean. Quality second to none.
Expensive and heavy.
No complaints about the actual mixer. Works so well and is so efficient! Just love the Candy Apple Red colour too.
Only complaint is that the slicing attachments are made of very poor quality metal and have a strong tendency to rust! ALso, it would be good if all the attachments were dishwasher proof, not a big ask given the pricing!
Quiet, efficient, gorgeous colour
Poor quality slicing attachments, can't put some attachments, eg whisking attachment, in dishwasher.
I love my kitchenaid mixer. It looks great, and I use it every two weeks to make whatever I can - even if it's something I should do by hand. However it is quite noisy, heavy to lift and was expensive. I waited till the sales before I purchased mine. I agree that the extra components are very expensive, so I will try to get by without them.
looks great in my kitchen
heavy, noisy, expensive
An easy mix everytime
I love cooking & baking. The excitment of opening the box to see my shiny red KithenAid mixer was everything that I had waited for it has been the best present ever. I have used it heaps already have to buy the attachments now can't wait to make my own pasta.
Very easy to use.
its a little pricey but once used u can see its value
Questions & Answers
I have a KSM150 Artisan. Will a 4qt bowl fit this mixer? If so where I can I buy it?
Kitchen aid ksm150
Should the attachment shaft be spring loaded?
Our kitchen aid came without it .
I bought KSM 150 mixer from mighty ape a couple of week ago. Last weekend opened package and try to remove wire whip from beater shaft it was so tight and couldn’t come out easily. I notice that there was no spring on beater shaft. Is that normal or any defect?
Get an answer from our members and KitchenAid representatives
|Category||Benchtop Food Mixers|
|Number of Mixing Speeds||10|
|Bowl Material||Stainless Steel|
|Dimensions||353 x 221 x 358 mm|
|Manufacturer Warranty||5 year(s)|
|Colour / Finish||Almond Cream, Onyx Black, Empire Red, or Contour Silver|
|Release date||Oct 2006|
- GTIN12: 050946877020, 883049000398, 883049000428, 883049000442, 883049007441 and 883049143705
- MPN: 5KSM150PSAAC, 5KSM150PSACU, 5KSM150PSAER and 5KSM150PSAOB
Other Benchtop Food Mixers
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.