Disappointing purchase overall! Avoid at all costs!
Have used my Kitchenaid stand mixer KSM-170 a couple times so far. To make pasta dough and a couple cakes. In the dough making function/exercise the mixer is really unstable and you need to hold the units head firmly. Not what i expected from the Kitchenaid and the KSM-170. The general purpose and dough hook also comes in contact with the glass bowl. Have adjusted as requested by KitchenAid. Spoken to support and have been offered limited support. Emailed this week and they refuse to reply to offer support. The mixer and experience has been very disappointing. Poor effort Kitchenaid. I also purchased this month (Dec 2018) the blender and food processor. The blender experience has been a lot better than the Mixer KSM-170. Have only used the food processor once. Wish to return every kitchenaid product I have purchased now, stand mixer KSM170, Blender and food process plus all attachments that have not been used. Avoid Kitchenaid products at all cost. Support centre is poor.
Happy rather than ecstatic.
I have had my new KitchenAid mixer for about 3 weeks. It replaced an old Sunbeam I had for 43 years. Have christened it making a few Christmas cakes. The mixer appears to mix really well and is very solid although getting a fully incorporated mixture does take a little more effort with a scraper. I am already becoming comfortable with the different design elements to my old mixer, such as the fixed bowl. The classic design of the Artisan does incorporate a few joints in the casing that make thorough cleaning a more complex chore and there was a minor paint flaw that was obviously ignored before packing. This takes the shine off my new appliance.
Don't bank on the warranty
I bought this KSM170 stand mixer a few months ago, had no cause to use it for a while and when I did, I noticed a fault in the paint finish and that the chrome base was badly scratched. The unit was also very poorly adjusted and when I used the dough hook for the first time the machine was unbelievably jumpy and noisy before grinding to a halt - and I had to make a very large adjustment to ensure it started working properly.
Very apparent to me that this was a "second" that was not disclosed as such and the manufacturer response was that unless any issues with finish are reported within 14 days of purchase then they are not covered by a supposed 12 month warranty.
Their offer - about $30 worth of accessories to compensate for a very overpriced under-performing poorly finished piece of equipment.
I know where I won't be buying any future kitchen equipment.
Don’t know what I was waiting for.
Really happy with this product. Put of spending the money and one day bit the bullet.
Least regrettable purchase you’ll ever make. The quality is exceptional. I have the gunmetal grey look one with the glass bowl.
The bowl is dishwasher safe and so easy to clean considering it’s size.
The speeds come in a variety and good amount of options to choose from.
Comes with 3 different attachments - my favourite is the kneader and making pasta has never been easier.
Would highly recommend.
I have wanted a KitchenAid for a long time, love it now that I have it. Just one down side to it, is that it doesn't mix the bottom of the bowl and you have to use a scraper to mix back in. I also like that I have the option of the small bowl or the bigger bowl.
Love that it is as quiet as it is.
My dream has come true
Although have only just purchased my mixer I live it a d am very impressed with how quiet it is looking forward to lots of fun. I also have the processor attachment but have not used yet and Icecream maker will be much more fun . Looking forward to get other attachments in the future.
Why did I wait sooo long!!!
I honestly cant believe I waited so long to purchase one of these amazing machines! I've only had it for a week now & I've made the best vanilla ice cream I've ever tasted & several cakes. It looks beautiful in my kitchen, I highly recommend KitchenAid! Even for non cooks as it's just so easy!
It's changed my life!
I use my KitchenAid at least a couple of times a week to make cakes, bread dough, and pasta dough. It truly has changed my life! Saves me so much and I can do other things while the machine is working away. The attachments are easy to change over, cleaning is a breeze and I also bought the smaller bowl, which is super handy. Definitely a worthy addition to my kitchen.
A true workhorse
Really love my KitchenAid Stand Mixer. It is so versatile and powerful yet will thoroughly incorporate ingredients without over processing. The unit sits on my kitchen bench and is a heavy piece of kit. That said, it is quick and easy to clean. Yes, it is expensive but parts should be available for many years to come and I've every confidence that this machine will last and last.
The mixer is totally easy to use, reliable with no fuss. With the number of speed, which makes it more easy for making pastries. The attachements and accessories are useful to whatever kind of food you are going to make. It is definitly worth buying if you decide to own one.
Fantastic addition to the kitchen!
Saves me so much time for whipping up meringue, and cake batter etc. I gave it 4 stars because I find the mixer attachment by itself cannot "clean" the bowl well, so maybe will need to buy the Flex Edge Beater. I don't really use it for dough making because I find it is quite easy to over knead the doughs.
Jammed beater first time used
Well the beater is jammed on first use so not happy
What more can I say?
Irritated beyond belief now I have to take it back to shop
I purchased three at the same time so I hope when I now have to open the boxes which were Christmas presents that I can put them back in ant the beaters aren’t jammed
One month, 3 uses and it won't turn on. Waste of money
My kitchenaid turns one month old today. So far I have made 1 batch of butter cream icing, 1 cheese cake and half a chocolate cake. I say half because it won't turn on any more.
Whemb it did work.. The motor is extremely noisy, very clunky. The speed of the blade is not consistent,, it speeds up and slows down all the time. But now it won't turn on so it's one hll of an expensive paper weight who would have thought it can't even make 3 items?
My Wife loves it!
This mixer the cathedral i call it due to it being very flashy and very, very heavy it something i am happy with. The Cheese and Kisses loves it, it does everything she want with easy. I am no longer the Kitchen Aid!
It is good for me as i can use her old cheap mixer, so win, win!
Only one word for my KSM160 KitchenAid Stand Mixer - PERFECT!!!
This mixer is certainly one to be extremely happy with. I'm so, so happy I bought mine - I always wanted one of these but I had to save for it. It is worth it's weight in gold!
I've been baking now for my family for approx. 45 years & the performance of this mixer has no comparison with any other I've ever used. This machine is amazing!!
I'm yet to buy some of the attachments, but for now I'm happy to have this mixer.
Coming with 2 size bowls makes things so much easier too!
The only negative thing I can say about my KitchenAid KSM160 Stand Mixer is, "I waited too long to buy this.
I'm honoured to highly recommend this machine. If you haven't got one yet; don't waste more of your time...go get one ASAP!!!
Great for the avid cook
I had been wanting one of these for a long time & I finally lashed out & got one. I absolutely love it, it makes cooking a breeze. It has quite a few speed options which are great, but just make sure you have the cover on if you are using a higher speed, otherwise there may be a bit of mess. There are a great range of accessories which can do almost anything & the fact that it came with two different size bowls makes baking a breeze. I highly recommend.
I love this product, and have used it to make lots of batters and doughs. The option for other separate attachments for the machine is a huge plus, and makes everything easier. I also find myself using the meat grinder attachment often. One huge con however is the weight of the appliance, but its' functionality makes up for it. Overall it's a great stand mixer, and worth the investment.
Purchased my machine a week ago and when I used it for the first time it emitted a loud, continuous, screeching noise and tiny shards of metal landed in my cake mix. I have waited for years to purchase one of these machines as to me Kitchen Aid has always been the “holy grail” of mixers. I couldn’t believe that I had received a “dud”! However I have been very impressed by Kitchen Aid Customer Service, extremely prompt and helpful.
The best looking appliance out there!
We purchased our gorgeous Candy Apple Red KitchenAid KSM170 Stand Mixer two weeks ago and we're in love. What a sturdy and good looking kitchen appliance. Easy to use and highly functional, we're happy with our investment! We've tried many different brands over the years and they don't seem to withstand the test of time so we're hopeful this beauty will.
We've also just purchased the meat grinder attachment (the other attachments are quite expensive and some [the food processor] don't look overly functional on YouTube reviews...) and can't wait to try that out. But so far as the mixer goes, we're impressed. It's easy to simply say "but it's just a stand mixer" yet it's really so much more than that. It's an icon and a focal point in our kitchen, and more importantly, it's helped me to uncover a new found love of cooking and baking.
Proud parents of Ruby - she's an absolute gem! ;)
Love this product so far. I haven't had it long but have made cakes and buns. Works perfectly both the beater and the dough hook. Have always wanted one and has lived up to expectations. My daughter in-law has had one now for 18yrs with no problems plus my daughter has had one for 2yrs, both love theirs. They are heavy, 10kgs but after all they are meant to sit on your bench. Recommend this product.