2Kitchens U Build

Kitchens U Build

 Verified
2Kitchens U Build
4.4

126 reviews

PositivevsNegative
86% · 10817 · 13%

Reviews

126 reviews
Jasmina K.
Jasmina K.Central Highlands and Goldfields, VIC
 
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
Mandy
MandyMelbourne5 posts
 
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Nicole - Ballarat
Nicole - BallaratCentral Highlands and Goldfields, VIC
 

KUB Ballarat - Could not ask for better service or product

A huge thank you to Stacey and the team and KUB Ballarat. We have FINALLY finished renovating our house and we couldn't be happier, especially with the kitchen!

We are so grateful to Stacey, Garrett and the team for all of their help, suggestions and hard work. The kitchen is without a doubt the feature of the home. We have had so many tradies comment on how great the cabinets are and how practical the layout is! The before and after photo speaks for itself!

Thank you again! You and your team were just amazing to work with and made planning and creating the kitchen just so easy. We cant wait to work with you all again in the future, if/when we do it again. Show details ·  1

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cecile27
cecile27South East Queensland, QLD6 posts
 

Love love LOVE it!

Genevieve from the CAPALABA QLD store listened carefully to what I wanted and come up with a beautiful high quality kitchen within my budget! It is exactly what I wanted and even more than I dreamed! Excellent quality! Show details ·  1
campbells1000
campbells1000
 

Great product, great service

We were extremely happy with the whole experience from design, ordering, delivery to after sales support with the construction..
Every detail was handled which made our project come together perfectly.. Show details ·  1
Janine Sstokes
Janine SstokesGreater Melbourne (Outer), VIC
  Verified

We love our new kitchen

The Team at KUB BAYSWATER are great to work with, very helpful and understanding . We are very impressed with the whole team and process from ideas to the measure, the installation and the finished result! We have a very happy with layout of our kitchen and find it very easy to work in. Show details ·  1
Rates and Fees
Cindy
CindyGreater Melbourne (Outer), VIC2 posts
  Verified

Excellent product and service

The quality of the cabinetry is second to none. We used the Bayswater branch. Alisha was very professional and accommodating to deal with. Would recommend to anyone renovating their home. Show details ·  1
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Bethany Long
Bethany LongGreater Melbourne (Outer), VIC
  Verified

Couldn’t recommend KUB highly enough!

Francine and the team at Carrum Downs KUB were amazing. From our first meeting right through to the finished product they were helpful, professional and a delight to work with. Having used cabinet makers in the past for projects we thought we would give flat pack a go and we couldn’t be happier with the end result and we saved ourselves thousands of dollars. We used the cabinets in our kitchen, bathrooms and laundry and they look stunning! My husband had them all put together and installed within a day. We realised one of the side panels was made incorrectly and when notified KUB picked it up and returned the new one within 24 hours. I couldn’t recommend the team at KUB highly enough and we will definitely be using them again in the future. Show details ·  1
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Eric Smith
Eric SmithGreater Melbourne (Metropolitan), VIC
  Verified

Can't stop smiling

Thanks to Tiffany and the installation team. Wonderful job. There were a few problems along the way (as there often is) but the installation team sorted them all out. We now have a fantastic and very workable kitchen which looks great. The stone benchtop team were also great. They too had a small error but were only too keen to have it fixed. We'll be using Kitchens U Build for our Bathroom & Ensuite vanity units and would thoroughly recommend them for all joinery projects. Show details ·  1
Timeliness
Maria and Rhys Taplin
Maria and Rhys TaplinSouth East Queensland, QLD
 

Love It!

Like to say a big Thank You to Tracie for her help in designing our dream kitchen along with our new
walk in wardrobe. She had an excellent understanding of all product ranges and made the decisions easier for us during the process. Any questions we had along the way were quickly answered and clarified.
The end results are beyond our expectations and couldn’t recommend KUB and Tracie enough. Show reply
Heather
HeatherCentral Highlands and Goldfields, VIC2 posts
 

My Dream Kitchen!

Thank you so much to Garrett & Stacey for helping us design our gorgeous dream kitchen. You both were so patient.... very patient and, understanding (when we changed our minds a few times but we got there in the end and with an amazing result).
We absolutely LOVE the end result so thank you! We would definitely recommend you guys. Also thanks for our laundry - can't forget that, its also my dream laundry, it has come up so well!

Cheers
Heather & Glenn Show details ·  1

Clam Chowder
Clam ChowderMelbourne4 posts
  Verified

Saved thousands

We have built a number of homes through builders and as owner builders and with the knowledge we had thought we would attempt our own kitchen, bathroom cabinetry and laundry cabinetry. Plans were easy to follow, everything was as described and per our plan. One panel was incorrect and the corner baskets were faulty but the company came to assess and rectified the problems quickly and easily. We built the cabinetry and had our builder fix off for us. Francine especially was extraordinary and we discussed my overall plan, look and finish and she went out of her way to make sure we were happy. The end result was amazing and I could not fault the quality and finish. Well worth it. Show details ·  1
Leonie Piggott
Leonie PiggottGreater Melbourne (Outer), VIC
 

Beautiful space

Just finished my beautiful kitchen reno with kitchens you build and couldn't be happier.Friendly people to deal with and my kitchen is everything I was hoping for.Would highly recommend to anyone thinking of updating. Show details ·  1
Vic
VicGreater Melbourne (Metropolitan), VIC2 posts
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Carla Whetton
Carla Whetton
  Verified

Besides a few hiccups I’m overall pleased with the end result

There were a number of parts missing from the delivered kitchen but the installers were nice and made later days to come back to complete it. Also the stone mason measured for the bench incorrectly so this had to be re-done pushing the completion date out even further. Microwave slide back door mechanism isn’t great (gets stuck and scratched) and I wouldn’t recommend getting this option. Consulting staff however were very helpful and friendly in the showroom. The end result is mostly good so happy. Show details ·  1
Customer Service
Product Quality
Mars n Coll
Mars n Coll
 

Love our new kitchen

Great team from start to finish. They took time and care to get everything right. They happily accommodated changes we made, and installation was perfect Couldn’t be happier with everything. Show details ·  1
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Maurice & Anja Potter
Maurice & Anja PotterGreater Melbourne (Outer), VIC5 posts
  Verified

Great Company

We have used them for three small projects so far all with special build requirements. Could not be happier with their service. A few small things were incorrect but correctly quickly. Will now continue with last project - the actual kitchen. Show details ·  1
Customer Service
Product Quality
c r
c rSouth East Queensland, QLD2 posts
 

Glad we chose Kitchens U Build (Capalaba)

We are extremely happy with our new kitchen. Staff were extremely professional, diligent and made helpful suggestions throughout the entire process. All the hard work in the design phase has definitely paid off so we are proud to show people our new kitchen. Show details ·  1
Stash RICHIES
Stash RICHIESSouthwest, VIC9 posts
  Verified

Excellent service delivery and customer care - KUB Redan

Stacey and the team at Redan KUB were fantastic from the outset. A high level of ethical customer care, with a preparedness to build the kitchen you can afford (And not overload you) They also provided all sub trades to take away the stress of it all. Stacey steers this business in a positive proactive manner - the invaluable face of Redan KUB. Very much recommended. Show details ·  1
Lea D.
Lea D.South East Queensland, QLD2 posts
 

Fantastic service

We worked with KUB Capalaba and they were fantastic. Tracey was very knowledgeable and listened to what we were wanting to achieve.
she made great suggestions for different sizes of cabinets that worked better than what we had originally thought and the kitchen ended up amazing. We put the kitchen together ourselves and the instructions were easy to follow. Any time we had questions Tracey was always there to answer them. Very happy customers now renovating bathroom/s and laundry so back with KUB for the cabinets again.
Would highly recommend.

Lea Dux Show details ·  1

Karen
KarenSouth East Queensland, QLD
 

Fan - bloody - tastic!

The KUB Team at Brisbane Capalaba are amazing! The first day we approached the showroom we were greeted by a lovely lady who went over and beyond in making us feel comfortable in proceeding with the company. Helped immensely with the design, colours, layout and most importantly understood our budget and made it work. I have recommended KUB to several friends and family as my experience was like no other kitchen company I approached. Show details ·  1
Vera Targett
Vera TargettGreater Melbourne (Inner), VIC
 

Absolute disaster

Had five contracts in total due for installation August last year.
Only partial installation of two contracts
Other 3contracts just delivered all over the house
Unable to continue building.
Huge losses in delay Show details
Joan Lightowler
Joan Lightowler
 

Great Service and product!

My husband and I purchased our dream kitchen with Samantha and Deb at the Traralgon store, the girls where quick to come out on site and provide us with some wonderful ideas and put our mind at ease with a process we thought would be quite difficult. We received a photo of our prospective purchase which made it easier again as we are very visual people. We also had our kitchen installed and couldn’t be more impressed with the service and workmanship! Thank you everyone we highly recommend. Joan
Renee
ReneeGippsland, VIC
 

Exceptional in every way!

From the showroom staff to the installers, the service was second to none. Everything was exactly as I was told. The quality was fantastic and I couldn't be happier with the end result. The friendliness and professionalism took all the stress out of this project. Thank you KUB Traralgon
Penne Dowling
Penne DowlingCentral Highlands and Goldfields, VIC
  Verified

Fantastic quality and service

Great suggestions regarding design and materials. Very easy to work with, even though I had endless questions. Quality and reliability second to none.

 Show reply

Vicky
VickyBallarat
 

Awesome People, Fabulous Kitchen

Expert advice provided in the design, delivery and installation of a fabulous product. Great service and timely install. KUB Ballarat are exceptional!

 Show reply

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Alan
AlanMelbourne Bayswater
  Verified

DISASTER !! in every aspect!!!

Do not use this company no matter how cheap !! !!! Husband and I had been using KUB and design for many years as a handyman builder but not any more! Company has gone downhill ! WILL DEFINITELY NOT BE USING ON UPCOMING PROJECTS !!!! last project was a disaster and utter disgrace!!!

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Gerard Robertson
Gerard Robertson
 
kitchen nightmare
kitchen nightmareMelbourne
 
Very Disappointed
Very Disappointed
 

Disaster in installation and project management

Delivery late and then piecemeal.

Installation nightmare.

Stone nor secured from supplier only found out a week prior to delivery.

Wrong cupboards installed.

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Sorry to hear of you experience with us. Can I please get your contract number so I can investigate this matter further Thank you.

Carolyn Nicholls
Carolyn NichollsAlberton
  Verified

Dream kitchen, custom design, just perfefect

KUB Carrum Downs went above and beyond to design and install our beautiful kitchen, would not change one thing, perfection comes to mind, attention to the smallest detail is what makes a good kitchen into a dream kitchen. Nothing was any trouble, I certainly put that to the test, their customer service is second to none, you could do no better, that I would guarantee as I have the results to show. One very happy customer to say the least.

Julie
JulieMelbourne
  Verified

Great Service from design to build

The design service offered at the first meeting was great. Loved the actual mock up pictures so you could see what the kitchen was going to look like and then you could see what changes if any were required prior to production.

Installation went to plan, very organised, not stressful and clean and tidy

All staff at Kitchens U Build Carrum Downs were extremely friendly and helpful - highly recommend

Rob C
Rob CMelbourne
 

Perfect Kitchen

Kitchens U Build consulted, designed and installed out new kitchen. It is perfect with an excellent design, we love it! Their customer service is second to none. Always available on the phone and email. We got 3D renders within days of our first appointment. The floor plans were accurate and never needed altering. I would highly recommend this company. You won't be disappointed.

Graham
Graham
  Verified

A quality kitchen with quality service

Kitchens U Build Ballarat provided us with a caring and professional service. Their suggestions were very helpful and the installation was done efficiently and on time. Because our kitchen walls were not straight they went to considerable effort to make it fit perfectly and also replaced a couple of parts that arrived in less than perfect condition. The only thing we had to do was to arrange for the flue for the range-hood but they made up a small box to house the flue for us even though that was not part of the contract.

All in all, a very satisfying experience and we love our new kitchen.

Laura
Laura
  Verified

Fantastic customer service

KUB Ballarat designed and installed full kitchen, bathroom and storage (double fronted).

Fantastic customer service, nothing too difficult, very obliging, great practical advice on design and construction - the easiest and most reliable trades people I have dealt with so far.

Very good price - I couldn't have done it any other way.

Will definitely use again if required.

 Show reply

Marelle and Jos
Marelle and Jos
  Verified

Great kitchen

So easy to discuss the design with the design team. Shaun (Bayswater) took the time & explained everything very well. A very good product. We used their installer (Nick & Trevor) to install the kitchen & it was done in a day.

It looks fantastic. We highly recommend KUB.

We compared prices with other companies and KUB beet them all.

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Helen
Helen
  Verified

Laundry

Great experience, product very good. Looks great. Tiffany helped to plan our laundry and was an excellent support throughout the project. We highly recommend. Kitchens U Build.

Galina
Galina
  Verified

Efficient and friendly

Great customer service.

We have ordered cabinet doors replacement.

Thank you, Tiffany! You did help a lot!

Will use your service again soon.

Would recommend this company.

Martina
MartinaBallarat3 posts
 

Amazing service

If you want great customer service and competitive pricing, this is definitely the place to go. We went to a few companies but kitchen u build blew us away with how they dealt with everything including little hiccups your bound to face while creating a new kitchen. Couldn’t recommend them more.

Alpal62
Alpal6214 posts
  Verified

Beautiful kitchen, great service and price from Ballarat KUB

We engaged Kitchens U Build in Ballarat to install our cabinetry for our new home in Jan Juc, Victoria. Stacey, Garrett and Cam did a fantastic job of designing and installing our kitchen, pantry, laundry and bedroom robes. Happy to recommend their product and services.

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