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Kitchen Warehouse
4.8 from 2,141 reviews · View Statistics

Reviews

  • Product Quality
    4.8 (611)
  • Return Claim MadeYes · No (682)
  • Shipping
    4.7 (353)
  • Customer Service
    4.8 (143)
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Amy M

Amy MPerth, WA

  • 2 reviews

Gorgeous Products and fast delivery!

published

Easy website to navigate, fast delivery and amazing products. Kitchen Warehouse is the best place to shop and highly recommended to everyone.

Product Quality
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1 comment
Kitchen Warehouse
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David W

David WGreater Melbourne (Inner), VIC

Excellent service and quick response

published

Recently purchased crockery/cutlery/glassware and the assorted items for my house. The service team clarified my order before it was commuted to, and when item arrived broken in transit, replaced it immediately and quickly. The product quality is excellent and commitment to service the same. Expect to see me back soon.

Product Quality
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1 comment
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beno

benoSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Tefal good quality

published

My purchase of tefal frypans was easy and fast.

I would recommend kitchen warehouse on line as my go to store.

My frypans are terrific to use. Non stick means a wipe out is all i need to clean up.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
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Ursula Huls

Ursula HulsSouth-Eastern Region, NSW

  • 8 reviews

Fantastic

published

I love it so much easier to use told my friends about it the like it to
So thank you for that

Product Quality
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Incentivised ReviewNo
Return Claim MadeNo
1 comment
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Jill McIntyre

Jill McIntyreMetropolitan Adelaide, SA

Setting up for new house.

published

I've really enjoyed dealing with your company on a few occasions now.
Great website and easy to follow.
The many goods I have purchased have been very true to the photos.
Delivery was quick and I was kept informed through out the process.

Product Quality
Shipping
Return Claim MadeNo
1 comment
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Gfc

Gfc

  • 2 reviews

Kitchen Warehouse delivers once again

published

have used them a number of times and cannot fault their service. Product delivered with a couple of days and has been put to good use. It is everything I expected, have used it a number of times the past weeks and am very happy with it.

Product Quality
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Incentivised ReviewNo
Return Claim MadeNo
1 comment
Kitchen Warehouse
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ilovereviews

ilovereviewsMelbourne

  • 4 reviews
  • 2 likes

Good range, great prices

published

Recently purchased a number of items online and opted to Click and Collect from a Victorian store. Great items and prices, but the attitude of the staff upon arriving to collect left a bit to be desired. I was ignored for a while at the front counter, then it seemed an effort to fulfil my order collection. Shame as all my previous interactions with that store have been great. Maybe she was just having a bad day.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
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Linda

LindaSydney, NSW

  • 2 reviews

Great product & service

published

Purchased a gorgeous set of plates - best price we could find for the specific set. One plate arrived with a minor chip but Kitchen Warehouse replaced it with no problems. Very happy, will buy from them again.

Product Quality
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Incentivised ReviewNo
Return Claim MadeNo
1 comment
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PamRuth

PamRuthSouth West, WA

Great Online Shopping Experience

published

I ordered Oxo Good Grips Garlic Press. The price was good and I received the item within a few days so couldn't be happier.

Product Quality
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Incentivised ReviewNo
Return Claim MadeNo
1 comment
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Peter

PeterVictoria

  • 2 reviews

Excellent Service

published

I have bought online from Kitchen Warehouse a number of times now. goods come quickly and are packaged well. The goods I ordered and received were the original manufacturer and not some cheap generic copy . I will continue to buy from Kitchen Warehouse.

Product Quality
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Incentivised ReviewNo
Return Claim MadeNo
2 comments
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Peter
Peter

Thank you . I don’t write anything that’s not true . Kitchen Wharehouse deserves to be recognised for their efforts .

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Garygaza9

Garygaza9Perth, WA

Still Spirits Air Still

published

Firstly, buy the kit as it comes complete with all you need (except the sugar) to get started. Saves a lot of messing about just buying the Air Still then the other items separately. Delivery was super fast and i started straight away. Whole process takes about 9-10 days. Great results that everyone seems to enjoy!! I am now on my 3rd batch and really loving distilling my own drinks. Saves you mega bucks, even over a short term of time. Very easy to use, simple instructions and a great end product without the big cost and space the other distills require. (tip- use Dextrose in your fermentation as the end results are much better)

Product Quality
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Incentivised ReviewNo
Return Claim MadeNo
1 comment
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Nicky

NickyPerth, WA

  • 2 reviews

Great Upgrade

published

Kitchen Warehouse emailed me when stock was available to replace my very old stick blender which now comes with heaps of attachments.........delighted.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
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Deb

DebPerth, WA

  • 2 reviews

Kitchen Warehouse Products

published

Kitchen Warehouse helped me replace chipped or broken items from my Maxwell Williams dinner set and other kitchen items I had been meaning to purchase but never did when shopping in store. Free delivery was a bonus.

Product Quality
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1 comment
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Jacqueline C.

Jacqueline C.Sydney, NSW

Stopped working after 2 uses

published

Bought one for myself and one for a gift for a friend. Mine stopped working after 2 uses. Hope the second one lasts longer.

Product Quality
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Incentivised ReviewNo
Return Claim MadeNo
1 comment
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bremner

bremnerDarwin, NT

An Organized Pantry

published

For years I have had a chaotic pantry with mismatched storage containers losing precious space. Since I have purchased Pro Denny storage containers my pantry is well organized and with space saved I am now able to locate all items easily. After having several weevil attacks, I love these airtight containers and so far have kept the weevils at bay. My husband is impressed with my reorganized pantry.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
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So many wonderful items

published

Every time I visit the store the staff members are so helpful and friendly. I recently purchased and redid my whole pantry as I was so impressed with all of the storage containers and items this store has. Thank you kitchen warehouse Cannington

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCannington
1 comment
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Bruce H.

Bruce H.

  • 6 reviews
  • 3 likes

Trashy product, no instructions, doesn't work, customer service fails too

published

After waiting for a week for an Australian delivery of a milk frother for lotion making, it arrived with no instructions for fitting batteries and use, batteries would not fit under sliding cap, product would not work. Four phone calls to idiots later, still no resolution. Kitchen warehouse sell cheap garbage, don't know anything about the products, and will waste your time with idiots in customer service trying to get some assistance. Finally got a call back, no-one has any instructions. The chinese manufacturer doesn't print any (sound familiar?) Finally managed to fit batteries ands lid and got it to work. No thanks to Kitchen Warehouse. Wasted time and annoyance. Why bother with people who do this?

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
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Perfect experience

published

My order arrived super quick and packaged very well for delivery. Excellent quality products. Will definitely shop here again and again

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
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David

DavidPerth, WA

Love them.

published

They are cute and useful. My son loves using them for dip and biscuits. I bought some for a friend as well who also loves them and uses them for her grandchildren's lunches.

Product Quality
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Incentivised ReviewNo
Return Claim MadeNo
1 comment
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Perfect! Exactly what I wanted

published

Great product, best price against competitors and fast shipping. I am very happy with my purchase. Will definitely shop here again.

Product Quality
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Questions & Answers

Margaret

Margaretasked

Kitchen Warehouse

I am still waiting delivery of my purchase, a Christmas gift for my grandson who loves cooking. You wrote and told me it had been taken to Australia Post on 11th December. When am I likely to receive it please. Very disappointed.

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, Margaret!

Thank you for getting in touch. Kindly send us an email to customerservice@kitchenwarehouse.com.au or call us on 1800 332 934 from 9-5 Mon-Fri AWST so we can assist you further, please.

Kind regards,
Kitchen Warehouse

John d.

John d.asked

Online Store

I am interested on precision kitchen scales with bluetooth

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, John!

Thank you for getting in touch. You can send us email to customerservice@kitchenwarehouse.com.au or contact us on 1800 332 934 from 9-5 Mon-Fri AWST and we'd be happy to assist you further.

Kind regards,
Kitchen Warehouse

Lydia M.

Lydia M.asked

Online Store

Do u have a commercial popcorn machine and at how much?

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, Lydia! You can send us an email to customerservice@kitchenwarehouse.com.au or contact us on 1800 332 934, available Monday to Friday, 9am to 7pm AEST, and we'd be happy to assist or discuss this further.

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