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Kitchen Warehouse
4.7 from 2,154 reviews · View Statistics

Reviews

  • Product Quality
    4.5 (2)
  • Return Claim MadeYes (2) · No
  • Shipping
    4.5 (2)
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Ritu Bala

Ritu BalaGreater Melbourne (Inner), VIC

Good customer service

published

I ordered online 4 sets of containers. I received 7 of them are broken but when I get back to customer service they send me new 7 with bubble wrap as I requested. Really appreciate good customer service

Product Quality
Shipping
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Return Claim MadeYes
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natb

natb

  • 2 reviews

Happily replace damaged item.

published

I bought a few item from the online store (which i had done a few times), one of the items was damaged, a plate which had a chip bigger than a 50c piece.

After a phone call informing me to send an email with a photo, with in a few day, got a response giving me the option to get a refund or replacement item, I choose replacement, a week later got the replacement item and i'm happy with the item and the whole process.

Product Quality
Shipping
Return Claim MadeYes
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
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Questions & Answers

Margaret

Margaretasked

Kitchen Warehouse

I am still waiting delivery of my purchase, a Christmas gift for my grandson who loves cooking. You wrote and told me it had been taken to Australia Post on 11th December. When am I likely to receive it please. Very disappointed.

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, Margaret!

Thank you for getting in touch. Kindly send us an email to customerservice@kitchenwarehouse.com.au or call us on 1800 332 934 from 9-5 Mon-Fri AWST so we can assist you further, please.

Kind regards,
Kitchen Warehouse

John d.

John d.asked

Online Store

I am interested on precision kitchen scales with bluetooth

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, John!

Thank you for getting in touch. You can send us email to customerservice@kitchenwarehouse.com.au or contact us on 1800 332 934 from 9-5 Mon-Fri AWST and we'd be happy to assist you further.

Kind regards,
Kitchen Warehouse

Lydia M.

Lydia M.asked

Online Store

Do u have a commercial popcorn machine and at how much?

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, Lydia! You can send us an email to customerservice@kitchenwarehouse.com.au or contact us on 1800 332 934, available Monday to Friday, 9am to 7pm AEST, and we'd be happy to assist or discuss this further.

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Kitchen Warehouse

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