As of June 1, 2016, the Kitchenware Direct brand has been merged into the Kitchen Warehouse brand. Reviews posted here before this date may reflect the Kitchenware Direct brand.
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Single induction cooker
I have used Kitchenware Direct a few times now and they always have been very prompt with delivery of my orders. With this last order for the induction cooker I made an enquiry by phone and was very impressed by the helpful attitude of the person on the phone. My cooker arrived within a few days and as I found before the quality of the goods are very good. Thanks again Kitchenware Direct. Keep up the good work..
Does the job but average at best. The association with the name suggests it is more than average. There are much better products if a little more expensive. Over life time of the product you get what you pay for. Unlikely to buy this brand again. Hope this is helpful.
Good service but misleading on the free postage!
Great prices, good service. Website says free postage for orders over $100. However, that $100 value is exclusive of GST. I have never seen this before on any such promotion, that the qualifying price excluded GST.
In fact, you end up buying minimum $110 worth of items before you qualify for free delivery (which is only $10 anyway).
Postage is reasonable, prices are competitive and service is good so no complaints there. I just find the "free shipping" sales pitch to be a misleading one, and I think they should correct it.
Comptetitive pricing, fast delivery, good range of products
Misleading "free shipping" sales pitch, bit sneaky really.
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Questions & Answers
I am still waiting delivery of my purchase, a Christmas gift for my grandson who loves cooking. You wrote and told me it had been taken to Australia Post on 11th December. When am I likely to receive it please. Very disappointed.
Thank you for getting in touch. Kindly send us an email to firstname.lastname@example.org or call us on 1800 332 934 from 9-5 Mon-Fri AWST so we can assist you further, please.
I am interested on precision kitchen scales with bluetooth
Thank you for getting in touch. You can send us email to email@example.com or contact us on 1800 332 934 from 9-5 Mon-Fri AWST and we'd be happy to assist you further.
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