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Kitchen Warehouse
4.7 from 2,152 reviews · View Statistics

Reviews

  • Product Quality
    3.6 (5)
  • Return Claim MadeYes (2) · No (6)
  • Shipping
    2.3 (3)
  • Customer Service
    3.0 (1)
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Single induction cooker

published

I have used Kitchenware Direct a few times now and they always have been very prompt with delivery of my orders. With this last order for the induction cooker I made an enquiry by phone and was very impressed by the helpful attitude of the person on the phone. My cooker arrived within a few days and as I found before the quality of the goods are very good. Thanks again Kitchenware Direct. Keep up the good work..

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi Linda, Michaela here from Kitchenware Direct.Thank you for your feedback :)

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Izzy

Izzy

  • 3 reviews

Ordinary.

published

Does the job but average at best. The association with the name suggests it is more than average. There are much better products if a little more expensive. Over life time of the product you get what you pay for. Unlikely to buy this brand again. Hope this is helpful.

3 comments
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi Izzy, Michaela here from Kitchenware Direct.Thank you for your feedback :). What brand did you buy?

Izzy
Izzy

Jamie Oliver Hard Anodised Induction Wokpan 30cm

Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Thanks Izzy for letting us know.

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TS06

TS06AU

  • 4 reviews
  • 4 likes

Good service but misleading on the free postage!

published

Great prices, good service. Website says free postage for orders over $100. However, that $100 value is exclusive of GST. I have never seen this before on any such promotion, that the qualifying price excluded GST.

In fact, you end up buying minimum $110 worth of items before you qualify for free delivery (which is only $10 anyway).

Postage is reasonable, prices are competitive and service is good so no complaints there. I just find the "free shipping" sales pitch to be a misleading one, and I think they should correct it.
Comptetitive pricing, fast delivery, good range of products
Misleading "free shipping" sales pitch, bit sneaky really.

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Questions & Answers

Margaret

Margaretasked

Kitchen Warehouse

I am still waiting delivery of my purchase, a Christmas gift for my grandson who loves cooking. You wrote and told me it had been taken to Australia Post on 11th December. When am I likely to receive it please. Very disappointed.

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, Margaret!

Thank you for getting in touch. Kindly send us an email to customerservice@kitchenwarehouse.com.au or call us on 1800 332 934 from 9-5 Mon-Fri AWST so we can assist you further, please.

Kind regards,
Kitchen Warehouse

John d.

John d.asked

Online Store

I am interested on precision kitchen scales with bluetooth

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, John!

Thank you for getting in touch. You can send us email to customerservice@kitchenwarehouse.com.au or contact us on 1800 332 934 from 9-5 Mon-Fri AWST and we'd be happy to assist you further.

Kind regards,
Kitchen Warehouse

Lydia M.

Lydia M.asked

Online Store

Do u have a commercial popcorn machine and at how much?

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, Lydia! You can send us an email to customerservice@kitchenwarehouse.com.au or contact us on 1800 332 934, available Monday to Friday, 9am to 7pm AEST, and we'd be happy to assist or discuss this further.

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