?
? !
1 photo
Kitchen Warehouse
4.7 from 2,155 reviews · View Statistics

Reviews

  • Product Quality
    4.5 (60)
  • Return Claim MadeYes (4) · No (59)
  • Shipping
    3.9 (24)
  • Customer Service
    4.3 (20)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
ilovereviews

ilovereviewsMelbourne

  • 4 reviews
  • 2 likes

Good range, great prices

published

Recently purchased a number of items online and opted to Click and Collect from a Victorian store. Great items and prices, but the attitude of the staff upon arriving to collect left a bit to be desired. I was ignored for a while at the front counter, then it seemed an effort to fulfil my order collection. Shame as all my previous interactions with that store have been great. Maybe she was just having a bad day.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Similar opinion? Write a review on ProductReview.com.au!
Peter

PeterVictoria

  • 2 reviews

Excellent Service

published

I have bought online from Kitchen Warehouse a number of times now. goods come quickly and are packaged well. The goods I ordered and received were the original manufacturer and not some cheap generic copy . I will continue to buy from Kitchen Warehouse.

Product Quality
Shipping
See all answers
2 comments
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Peter
Peter

Thank you . I don’t write anything that’s not true . Kitchen Wharehouse deserves to be recognised for their efforts .

Similar opinion? Write a review on ProductReview.com.au!
trees

treesGreater Melbourne (Outer), VIC

  • 4 reviews

First Sauerkraut effort Kilner Fermentation Set

published

I have just made my first batch, it seemed easy to use and clean. not sure how it will turn out but I have nothing to compare it to.

Incentivised ReviewNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Similar opinion? Write a review on ProductReview.com.au!
Kitchenware Shops

Find out how Kitchen Warehouse compares to other Kitchenware Shops

Know better, choose better.

Compare all
David

DavidPerth, WA

Love them.

published

They are cute and useful. My son loves using them for dip and biscuits. I bought some for a friend as well who also loves them and uses them for her grandchildren's lunches.

Product Quality
Shipping
See all answers
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Similar opinion? Write a review on ProductReview.com.au!
James

James

  • 2 reviews

Where Is It?

published

If I had known online orders (well at least mine) came from WA, I would ordered elsewhere. Still sitting at original deposit point. By now i would have my items if I had purchased at any other kitchen store. Which I will be doing in future.

To save kitchen warehouse the trouble of a reply, I will use their stock standard reply, to any problems on here:

Hi,

Thank you for feedback. If you’re open to discussing this further, please call us at 1800 332 934 and we’ll be happy to assist. We’d greatly appreciate the opportunity to improve our services.

Kind regards,
Kitchen Warehouse

Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Similar opinion? Write a review on ProductReview.com.au!
Adeline

AdelineSouth East Queensland, QLD

Good choice and prices but a bit unethical

published
  • Thumbnail
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Similar opinion? Write a review on ProductReview.com.au!
Anamary

Anamary

  • 3 reviews

Safe, clear and seals well

published

These storage containers are an important aspect to my pantry organisation. The variety of sizes makes them extremely useful. Being BPA free ensures safer storage and the air tight function promotes freshness. Very pleased with this purchase.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Similar opinion? Write a review on ProductReview.com.au!
nkyc

nkycAU

  • 4 reviews
  • 3 likes

Falcon Enamelware

published

The enamelware looks vintage and can be used in dishwasher. Love the different colours and the "texture" of the enamelware. Great for picnics too.

Product Quality
Shipping
See all answers
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Similar opinion? Write a review on ProductReview.com.au!
min40fc

min40fcPerth, WA

  • 63 reviews
  • 40 likes

Good store but pricey

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Kitchenware Shops

Find out how Kitchen Warehouse compares to other Kitchenware Shops

Know better, choose better.

Compare all
Jo and Matt

Jo and MattPerth, WA

  • 3 reviews
  • 1 like

Very happy with my purchase: Avanti wrap dispenser-bought 3, but should have bought more as gifts-thank you

published

Bought 3 Avanti cling wrap dispensers-very happy with purchase-should have bought more as kitchen gifts. Used one for cling and other for Alfoil.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Ritu Bala

Ritu BalaGreater Melbourne (Inner), VIC

Good customer service

published

I ordered online 4 sets of containers. I received 7 of them are broken but when I get back to customer service they send me new 7 with bubble wrap as I requested. Really appreciate good customer service

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
LJay

LJay

  • 4 reviews
  • 3 likes

Beautifully packed

published

I ordered all glass objects. A dozen flip top bottles and a large glass jug. It came so well packed that there wasn't a single breakage.
The only reason I haven't given 5 stars is the delivery itself. Kitchen Warehouse used Border Express. Surprisingly the parcel arrived in WA in 1 business day. And then stayed in their warehouse. After 3 days I rang and the parcel was delivered the same day. But I shouldn't have to ring the courier company to do their job.
Kitchen Warehouse, your choice of courier company directly impacts my experience with you.

Product Quality
Shipping
See all answers
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Similar opinion? Write a review on ProductReview.com.au!
Kay

KaySouth East Queensland, QLD

  • 2 reviews

Great Value!

published

This crockery set is an excellent everyday set and is quite stylish. I just wish the bowls were a tad bit bigger. The colour and quality are just as described on the website.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Janet

JanetGreater Melbourne (Inner), VIC

Cheese making equipment

published

I was so excited to get my cheese making accessories and cultures. I have started making cheese after a few years off and oh new saucepans. I have a wish list for my next purchase. Fabulous!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Similar opinion? Write a review on ProductReview.com.au!
Ecology dinnerware

Ecology dinnerwareMetropolitan Adelaide, SA

Disappointed

published

I fell in love with Ecology Speckled duck egg dinner set and ordered, this was my first ever online purchase. Was disappointed that 3 out of 8 bowls were broken. I cannot have them replaced - not in stock - and when I requested a refund for both sets ( happy to return them) was advised that they were refunding only 1 set. I now have a dinner set I probably will never use as I require 8 settings for my family

Incentivised ReviewNo
Return Claim MadeYes
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Similar opinion? Write a review on ProductReview.com.au!
Kitchenware Shops

Find out how Kitchen Warehouse compares to other Kitchenware Shops

Know better, choose better.

Compare all

product returned

published

purchased 30cm cast iron saute pan. it had a very ill fitting lid and does not suit my requirements. i once owned a retail kitchen shop and stocked classica from the first time richard started his business so i was very dissapointed with the quality of this item.

Product Quality
Return Claim MadeYes
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Great shopping Experience

published

My order was shipped and received promptly after ordering. The prices were the best I could find both in physical shops and online. The products have been excellent. I will definitely use again in the future.

Product Quality
Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
JohnP

JohnPGreater Melbourne (Outer), VIC

  • 2 reviews

THEIR DESCRIPTION IS NOT ALWAYS ACCURATE

published

Bought a IconChef Universal Knife Block Rectangle Black online. The online advertising states in Description, Key Features & Specifications that the product is Made in Japan, which is one of the reasons why I chose this product. Wrong, the box says “Made in PRC” (Made in China). I sent them a Review 2 weeks ago about their mistake and no acknowledgement, not posted on their web site and no change.

Product Quality
Shipping
See all answers
2 comments
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
JohnP
JohnP

Kitchen Warehouse, no need for any phone calls. Just read my comment, check your product listing and correct it to read "Made in PRC" instead of Japan. https://www.kitchenwarehouse.com.au/Icon-Chef-Universal-Knife-Block-Rectangle-Black

Similar opinion? Write a review on ProductReview.com.au!
Melinda

MelindaHunter Region, NSW

Tefal fryer

published

This is the first fryer I’ve owned, it’s quite big when set up. I’ve used it twice and it’s given chicken and chips the best crunch ever! It holds enough to feed a family of four. I like that it pulls apart for cleaning. It didn’t spit oil everywhere, you can fry with the lid on. Definitely a good buy.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Jessica

JessicaGreater Melbourne (Metropolitan), VIC

Great store and super handy location

published

Good service. Great store. Lots of products to look at and excellent price when sales are on.
Excellent location and parking. Not too busy. Staff were helpful when I needed to return and product.

Product Quality
Customer Service
See all answers
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 9
See all Kitchen Warehouse reviews

Questions & Answers

Margaret

Margaretasked

Kitchen Warehouse

I am still waiting delivery of my purchase, a Christmas gift for my grandson who loves cooking. You wrote and told me it had been taken to Australia Post on 11th December. When am I likely to receive it please. Very disappointed.

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, Margaret!

Thank you for getting in touch. Kindly send us an email to customerservice@kitchenwarehouse.com.au or call us on 1800 332 934 from 9-5 Mon-Fri AWST so we can assist you further, please.

Kind regards,
Kitchen Warehouse

John d.

John d.asked

Online Store

I am interested on precision kitchen scales with bluetooth

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, John!

Thank you for getting in touch. You can send us email to customerservice@kitchenwarehouse.com.au or contact us on 1800 332 934 from 9-5 Mon-Fri AWST and we'd be happy to assist you further.

Kind regards,
Kitchen Warehouse

Lydia M.

Lydia M.asked

Online Store

Do u have a commercial popcorn machine and at how much?

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, Lydia! You can send us an email to customerservice@kitchenwarehouse.com.au or contact us on 1800 332 934, available Monday to Friday, 9am to 7pm AEST, and we'd be happy to assist or discuss this further.

See all Kitchen Warehouse questions

Get an answer from our members and Kitchen Warehouse representatives

Kitchen Warehouse

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.