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Kleva Cut Master Series
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Knives rusting
Knives already are spot rusting which is what happened the first time I had these knives. Have only hand washed and dried instantly. The other products are okay so far
Originally posted on klevarange.com.au using our platform
False advertising
Purchased 3 knives. The bread knife was ok but most knives will cut bread. The Chefs knife was reasonably sharp and the paring knife was blunter than a supermarket equivalent. The can opener was a complete failure. Very hard to turn and did not work.
Purchased in January 2022 for $108.95.
Hi Victor,
I hope you are well and thank you for sharing your feedback! We are so very sorry to hear that you are not satisfied 3 piece premium knife set....
Read more I have sent you are direct message asking for a suitable time to give you a call, so I can arrange for a member of customer service to get in touch so and help provide some helpful hints and tips on how to use the can opener as well as see if there is anything they can do further to help resolve your blunt knife issue. Thank you, Kleva Range- 23 reviews
- 3 likes
Happily threw ours out!
Yea they're sharp for the first few uses and the so called sharpener that came with the knives set made the knives blunt. And all the other knives I had! I spent the money on real proper knives, a Japanese knife set and still sharp. Dont waste your time on this rubbish! The design while attractive, they are useless! Buy some real knives folks!
Purchased in August 2018 at Klevasharp for $299.
Hi Kelly,
Thank you for sharing your feedback and we do apologise about this negative experience! We are very sorry to hear that our Kleva Cut Master Series did not meet your exceptions and did not work as advertised for yourself. ...
Read more These products go through many test to ensure it's durability and quality and I do apologise that this did not work out for you. Kind Regards, Kleva Rangewaste of money
as sharp as your woolworth's knives. hyped about nothing.. waste of time and money ordering when you can get just about any knives thats just as good. or not as good.
Hi April,
Thank you for getting in touch and sharing your feedback. I am so sorry to hear that you are not happy with the knives that you have purchased. We have sent you a direct message to see if we can grab further information to your order....
Read more I really do apologise about this negative experience with our products. Thank you, Kleva RangeFind out how Kleva Cut Master Series compares to other Kitchen Knives
Know better, choose better.
I have bought the TV special saucepans $249 the pans are great but their 10 year warranty is not upheld. I have
Don't count on warranty as I have a problem with 1 pan with scratch marks appearing and I Don't use harsh utensils which they say I am please beware. I have had several messages blaming me
Purchased in May 2021 at Academy TV Australia for $249.
Hi Mira,
I hope you are well. ...
Read more We are very sorry to hear about this trouble! We would like to urgently look into this for you and investigate what has happened and we can re assess this for you. We will re assess the scratches you have noted on this fry pan! I have sent you a direct message asking for your order details! Please note that on Product review I can not see any further details besides your review name! Thank you, Kleva Range!The knives do not stay sharp
Unfortunately, these knives go blunt very fast and dont last, just like any common cheap kitchen knife I have bought. They are certainly not chefs knife quality that was claimed in the commercials on TV. And I am pretty certain no chefs use these in a kitchen (nor would they be allowed to un workplace health and safety guidelines
Purchased in September 2020 for $99.
Hi Luke,
I hope you are well. ...
Read more Thank you for sharing your feedback and we do apologise about this trouble. Your feedback is greatly appreciated and we ask if you could get In touch with us further on csmanager@klevarange.com.au and as we would like to investigate this further and see what batch this came from and just ask a few more other questions. Thank you, Kleva Range :)Solidly made
The knives are well made A bit expensive
I found them heavy to handle though for long periods of time. Our knives not as sharp as shown on TV either
Purchased in March 2020 at TV Shop for $99.
Hi Diane,
I hope you are well. ...
Read more Thank you for sharing your feedback. Sorry to hear about your trouble, please feel free to contact us further on csmanager@klevarange.com.au as we would like to look into this further. Thank you, Kleva RangeRelated Articles
- 6 reviews
- 7 likes
Knives you use daily
The quality is better than the price you pay. And the collection in the kit means that they would be used daily. The magnetic board was the selling point. I have a couple of very expensive Japanese knives and these compliment superbly.
Purchased in August 2020 for $99.
Hi Gino,
Thank you for your feedback, we appreciate it deeply !...
Read more We are happy to hear that you are enjoying this product. Thank you, Kleva Range :)They don't perform as per the misleading advertising
They don't perform as per the misleading advertising, Warning if you cut nails your knives will be ruined, Don't be con to there misleading tv ad's Would NOT buy from this company again
Hi Richard,
Thank you for your feedback. ...
Read more Please note our knifes are not recommended to be cutting nails, but this comparison is to show you how sharp the knifes can be. I can only apologise if you feel like you have been mislead or for any miscommunication caused. I will pass your feedback over to our production team. If you have any further questions, please feel free to contact csmanager@klevarange.com.au Thank you, Kleva Range :)Find out how Kleva Cut Master Series compares to other Kitchen Knives
Know better, choose better.
Unsafe
I felt that the lack of a heel made these knives, especially the larger chefs knife, unsafe. Cutting a pumpkin I have could easily have moved forward onto the blade.
Threw the knives away.
Hi Dean,
I hope you are well. ...
Read more I am sorry to hear that you are unsatisfied with this product. This is not common feedback that we have heard before in regards to this product. May I ask you to get In touch with us on csmanager@klevarange.com.au as we would like to learn further Information to this situation. Kind Regards, Kleva Range :)- 2 reviews
- 1 like
Absolute rubbish knives.
We have had a set of the knives for just over a week. They don't perform as per the misleading advertising and are already blunt. Totally dissatisfied with rubbish product.
Purchased in August 2020 at Kleva Range for $99.
Hi John,
I hope you are well. ...
Read more We are sorry to hear you are not satisfied with the products you have received. Please note that this is not common feedback that we have heard before in regards to this product. We would urgently like to investigate this situation. So I ask if you could please urgently get In touch with us on csmanager@klevarange.com.au and we will look into this. Apologies about any Inconvenience. Kind Regards, Kleva Range :)Good knives
The knives seem great after 3 months use but the $79 knife block is absolute rubbish. Knives unable to slide in after only 3 months. Terrible design. Defeats the whole purpose of having one. Better to buy magnetic strip for $20.
Hi There,
I am so sorry to hear that you are experiencing some trouble with your universal knife block. ...
Read more This is not common feedback that we have heard before in regards to this product. Please may you urgently get in touch with us on at csmanager@klevarange.com.au and we would like to grab further information in regards to your order and see if we can make this experience with our product much more positive. Kind Regards, Kleva Range :)Find out how Kleva Cut Master Series compares to other Kitchen Knives
Know better, choose better.
- 4 reviews
- 5 likes
Starting to rust
I bought a set for myself and my daughter, both sets have started to rust. I wash by hand , my daughter has a dishwasher. I am very disappointed after outlaying all that money and the quality is just not there. Will never purchase anything from this company again
Purchased in August 2019 at Global Shop Direct.
Dear Customer,
Thank you for your feedback and apologies for any inconvenience. Please email us to enquiries@klevarange.com.au in order to provide you with a solution as soon as possible....
Read more Our apologies one more time. Have a lovely day! Kind regards, CazExcellent Knives
Great knives, comfortable to use and easy to keep sharp with the kleva sharpener. The selection of knives in the set gives great options when choosing the best type of knife for the job at hand.
- 9 reviews
- 1 like
Very sharp knives
Purchased set of 6 kitchen knives + magnetic board. Only had them for a week but found them to be really sharp, good balance and good handles for grip. If they stay sharp then I will be very happy with them.
Questions & Answers
Something has come loose inside of the handle of our Master series knife. Are you able to assist?
Hi Anthony,
I am so sorry to hear about this trouble. ...
Read more Please may I ask you to email csmanager@klevaranage.com.au and provide your order number and full name on order and we will be more then happy to assist with this trouble. Thank you, Kleva Range :)How do you keep master series knives sharp. Can u sharpen them
Hi Stevo,
I hope you are well. ...
Read more Yes this is correct you can sharpen them. I have attached a link to our website with the various different sharpeners we have: https://klevarange.com.au/pages/search-results-page?q=knife+sharpener If you have any further questions or would like to speak to a sales member to gain further Information please give us a call on 02 9387 4100 or alternatively we will be more then happy to schedule a call. Thank you, Kleva Range :)The knives are fine but the block for them is very poor. The block is black and has some sort of fibers (bamboo stems?). After a couple of months something happens and it gets increasingly difficult to insert the knives into the block and eventually impossible. The surface is like a stone. I suspect that whatever the material is dries out, immersing it does not help. Very poor, that
Hi There,
We are sorry to hear you are having difficulty with you Knife Block.
Please could you give us an email at csmanager@klevarange.com.au with your order number and we will be happy to assist you and organise a replacement if required.
Get an answer from our members and Kleva Range representatives
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Hi Peter,
Thank you for taking the time to share your feedback and I am really sorry to hear this has occurred :(...
Read more We would love to learn more about your situation and have this assessed further! I have sent you a direct message asking for further details in regards to your order, so a member of the Customer Service Team can have this assessed. Kind Regards, Kleva Range :)