2Klook Travel

Klook Travel (page 2 of 38)

  • Verified company
4.5

1,483 reviews · Statistics

PositivevsNegative
89% · 1,318136 · 9%
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4.3 (774)
See the Best Travel Services in 2023 as rated by Australians on ProductReview.com.au.

Reviews

1,483 reviews
liz
liz

convenient

Very convienent to purchase tickets! Been trying to buy all my Japan tickets, so it is so convienent to purchase it in AUD instead of yen

Author stated being incentivised for this review

Woon T
Woon T AU

Excellent apps

Good discount and great info, suggest everyone use it for discount.

Author stated being incentivised for this review

Dan Sarah G.
Dan Sarah G.

Japan here we come!

Despite being busy the Klook Japan expo was well worth it and am even with independent research, Klook is still the cheapest, and I can pay in AUD and avoid the exchange fees

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Anita
Anita Tasmania

The best way to book overseas activities

I can not fault this booking service. I have used them to book activities in Singapore, Queensland, USA, Thailand and Europe and I can not fault them. Their customer service is brilliant. I was overseas and my daughter was injured. We had a medical certificate that we could not attend an activity. They gave us a full refund quickly and simply. 10/10 every time!!

Author stated being incentivised for this review

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Cecilia
Cecilia

Fantastic Savings

This is such a great site. It has tourist only discounts. So convenient to have tickets ready before we fly.

CWY
CWY Melbourne · 3 posts

Convenient way of travelling

It is an excellent platform for tourists to book all activities and transport, even accommodation. I love their easy cancellations as well, although some cases might need more time.

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Lachlan
Lachlan

Its okay

The prices fluctuates too much between phone and computer. The promo codes should be stackable.

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Michael sherry
Michael sherry

Nice and very efficient would recommend

Nice very fast very efficient nice and cheap would recommend

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the F.
the F.

quick and easy

easy to buy and redeem, haven't used it as yet but it came highly recommended

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Kdp
Kdp

An absolute must!

Every time I travel, I always check Klook. I use Klook not only for it's ease and discounts but also to get ideas on where to go.

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Fiona N.
Fiona N.

Japan Deals

Klook offers such good deals on Japan - booked all my activities with them!

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Angela s.
Angela s. Greater Melbourne (Inner), VIC

wow..fantastic

was so easy and quick process with the booking...highly recommend it.

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Anne
Anne · 2 posts

Not bad

Not bad good deal. I will probs book again I

Author stated being incentivised for this review

Juhanah
Juhanah

Amazing

So good, Klook is great for finding the best discounts!

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Ma L.
Ma L.

black Friday sale

Amazing sale and convenient way of buying my bullet train ticket, highly recommended

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Jimmy
Jimmy

Great deals for travelling

Quick and easy way of saving money here and there

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Lachy
Lachy Sydney, NSW

My new go to!

A true one stop shop for planning your holiday itineraries, I think I am addicted!

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Ante
Ante

Very easy and price attractive

Very easy and price attractive. Looking forward to the experience!

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basejump if you dare
basejump if you dare · 4 posts

booking was easy

the process for booking the trains was easy. even with booking fee, the discount made it cheaper than booking direct.

Author stated being incentivised for this review

Lyn
Lyn

So easy and convenient to use!

We have used Klook multiple times travelling over Asia from eSim cards to amusement park tickets and every experience has been seamless and stressfree!

foodie
foodie

Good experience

It was a good experience and exposure to the Hong Kong culture

Author stated being incentivised for this review

Hugodadog
Hugodadog

Very easy to navigatae

Great website with amazing discounts. Easy to navigate. Highly recommend booking on Klook to get more out of your travels

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Ling
Ling

Super easy

Super easy booking process and even better with black Friday deal

Jason
Jason

Support services horrible, nothing about their Japanese products is clear

Waited 5 hours whilst at work for a response to query. Was fed back copy cut from website, which i was asking for clarification on in the first place, because it isn't clear at all and contradictory to other organizations selling the same products

Klook Travel
Klook Travel · 
Cam
Cam South East Queensland, QLD · 2 posts

Train Tickets

Easy fast and competitive booking process will use next time as well

Author stated being incentivised for this review

Ken C.
Ken C. South East Queensland, QLD · 4 posts

Bargain

It is quite easy to use, cheaper than paying at door.

Thea Jorna
Thea Jorna South East Queensland, QLD

So handy! I'm a real person, this has helped my family so much!

This website has helped so much, so quick and easy to navigate. Makes booking our holiday events so much less stressful.

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Michelle
Michelle Sydney, NSW

Easy to use and have done the research for you

Easy to use and have done the research for you.

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Manu
Manu Sydney, NSW

Took my deposit, though no car available.

I just booked a rental car in France (with Europcar) using Klook. Compulsory to pay a deposit of $38. The minute I paid I received an email stating booking was cancelled and that I would receive a refund within 30days. I contacted Klook via messaging, waiting in queue for over an hour. Finally, after prodding they admitted that there were no cars left, so the booking had been immediately cancelled. Yet they still took the deposit money! Afterwards I checked their site again - they were still advertising that car as available. Unimpressed.

Klook Travel
Klook Travel · 
Liam D.
Liam D.

Room for improvement

App, website were all worked well, but I made a mistake as the first time user. The layout can take a bit time to get use to for Aussie user. Also the "Experience Specialists" was slow on response.
However, once again, app and website worked well, and did not cost me - so far - for my mistake. Happy experience overall.

Author stated being incentivised for this review

Leah
Leah

Great service

Have used this website a fair few times in different countries - Thailand, Malaysia, Australia, Phillipines and always easy to use

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Michelle
Michelle Greater Melbourne (Inner), VIC

Great deal

Good price
No issues
Pleased with the prompt service from this company

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Lisa
Lisa South East Queensland, QLD

Instant and easy to use

Klook has been super easy to book and much better value than booking locally (with free cancellation!)

Author stated being incentivised for this review

Dennis C
Dennis C

Perfect for Japan Travelers!

We have booked multiple Japan passes and attraction tickets on Klook. It was easy to use and ready to go right away!

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Don
Don
 · Verified

Beware Klook Travel Airport Transfers

Beware. Airport transfer booking for Bali. Thought we'd try another transfer service this time. Inserted flight number and date, paid the money to Klook and the booking confirmation delivered a booking for a wrong time and future date. Immediately contacted Klook through their chat system and agent just provided a canned (procedural) response advising cancel booking and obtain refund and re-book then no reply to extra questions. Booking confirmation indicates no changes and no refunds. Beware. Choose a reputable company with real customer service to backup when the little things go wrong. Suggest don't waste time and money with Klook.

Klook Travel
Klook Travel · 
Kaushik A.
Kaushik A.

Rail Pass

Klook provides best deals for EU Rail Global pass and really easy to book any vouchers

Lauren K.
Lauren K.

prompt and easy

just get online, choose your preferred travel packages or transportation passes, and be ready to enjoy your trip.

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Rees
Rees Greater Melbourne (Inner), VIC · 2 posts

Great deal and convenient portal

Just stumbled across this portal but it offers great options. But wish it had paypal or afterpay for booking from Australia (it is unclear what the other payment methods are).

Evelyn
Evelyn Perth, WA

Helps the planning process

Klook has been great during my planning process to Japan with responsive customer service

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iPrimus Sucks
iPrimus Sucks South East Queensland, QLD · 2 posts

Great booking service

Easy to use and the best deals located on this site.

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Page 2 of 38

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