13 questions from our users
Awesome vacuum we had no problems with it until recently the head part has broken off and we were wondering where we can buy a new head part from
My vacuum cleaner suddenly stopped, does not start after doing vaccine for 10-12 minutes
Is there a way to detach the vacuum so I can use just the tube end to vacuum things up? Like for example behind a fridge or hard to reach places?
The base has dust and pet hair clogged in it - how do I remove the base from the hose so I can clean them out?
How do I get dust out of 2000w bagless vacuum? Can’t get the red piece out
There's a red button with press on it. Press to release the barrel. At the bottom of the barrel (in line with the 'press' button) there's a longish piece of plastic. Push on the top of plastic towards the bottom of the barrel to release. Red piece doesn't come out but dirt does so careful where you do it. Hope this helps!
The red button at the bottom end is to release the dust canister from the Vac body. Once the dust canister is out, there is another button at the bottom that will release the dust canister door for cleaning. There is also a clip with filter on it which will open to access the filter if you need to clean the filter. Good luck !
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