Kmart Anko Full HD Wi-Fi Pan & Tilt Indoor Camera Questions & Answers
Verified
Can you set this up using a Samsung Android?
Would you be able to share more information here: external link or call us on 1800 124 125 so our team can assist further.
Do I need home wifi or can I use my Android somehow?
I have two of these cameras and they have been great but recently both went ‘offline’. I have followed the instructions to remove the device from my Genio app but cannot add them back as they will not reset (we have tried and tried!)
Would you be able to share more information here: external link or call us on 1800 124 125 so our team can assist further.
Does this store footage, if so how long does it store it for?
Would you be able to share more information here: external link or call us on 1800 124 125 so our team can assist further.
Do you have to have it plugged into power all the time or does it charge with the usb connector?
It must stay plugged in whilst on.
Can it be linked to two mobile phones?
Would you be able to share more information here: external link or call us on 1800 124 125 so our team can assist further.
For more information on the function of the Mirabella Genio app, we recommend contacting, Mirabella’s Genio support team: Phone them on +61 3 9335 3633 or 1800 636 528 or email them via; genio@mirabella.com.au
Yes u just log in to the app using same lig in details you did to connect it initially and u can view n access off another phone
You can install the Mirabella app and use the same login details for three to three other phone devices. Works with my Mother's phone, my phone and dad's phone using the same login details.
After resetting my camera, the surveillance area no longer stays where I want it and resets all the time. How can I fix this?
We are sorry about this, would you be able to share more information here: external link or call us on 1800 124 125 so our team can assist further.
I was wondering what cameras can I add with this camera. I would like more than one area on video
How to reset to factory settings?
Hi Sonic, would you be able to share more information here: external link or call us on 1800 124 125 so our team can assist further. Thank you.
How to turn eye so reset button is visible
Would you be able to share more information here: external link or call us on 1800 124 125 so our team can assist further.
I can’t pair it with the router or phone went to reset it and the eye of the camera has moved down so the reset button and sd card isn’t showing are hidden unable to reset
I was wanting to know is there an app i can load onto my desktop PC that i can use to view the Anko cameras on. Most that i have tried don't support the cameras.
Would you be able to share more information here: external link or call us on 1800 124 125 so our team can assist further.
How much is it
Hi Andrew! This indoor camera is $69. You can view all the details, including in-store and online availability, here: external link ?
I can't view my camera when I'm away from home , and I have wifi at home
Hi Alyssa, sorry to hear! We recommend checking the instruction manual again and if all seems okay and the issue is still persistent, please take this item back to any of our stores so a team member can make an assessment of the item. If you'd like to discuss this further, please share your details here external link or call us on 1800 124 125.
Can anyone answer this question for me please? I have no wifi at all at home will this work? Can I simply just connect it when setting up to my iphone only? Which uses my mobile data only? I believe not? Thanks
Hi there! Thank you for your query. If you are having some trouble with the set up of this product, we encourage you to reach out to our team via;kmart.com.au/contact-us/ They will be in touch to help follow this up further with you. Thank you.
Sorry I gave not purchased the product yet, a friend told me they set it up without wifi, but from what I have seen from videos you must have hone wifi, example nbn or wifi bix as such, I am not set up for that.
Hope that makes sense?
Hi can more than 1 phone be connected at the same time? We tried 2 phones & one stopped working & I had to reconnect it again with the full set up.
3 out of my 5 cameras have disconnected and will not reconnect. Nothing I do is working. I’ve reset, turned off at the power, deleted them from my home management.
Hi Mallory, we're so sorry to hear this! Would you be able to let us know how long ago you purchased the camera?
Hi, I've got this exact same problem! Only purchased in Feb and now disconnected and won't reconnect. Very frustrating
Hi Kmart, I have sent you a private reply. However, we bought ours in Feb also. Thank you.
How much
Hi there! Our Full HD Wi-Fi Pan & Tilt Indoor Camera is $69.
I can’t get the camera to connect to wifi.. please help I’m nearly ready to throw it. It worked yesterday then did the update suggested now says no device
Hi Julie, we're so sorry to hear this! Are you still having issues connecting the camera to wifi?
If you message the company they are very helpful and have stepped me through a few things. If no joy I’d return it as faulty. I have 5 and am pretty happy
My camera is set up at home with our home wifi. I am now at work and do not have access to wifi, just my mobile data. Can I still access the live camera?
Hi Amanda, you can access the camera remotely from anywhere :)
Yes this works well. I have 5 anko cameras
I am having trouble recording footage. I’ve inserted the SD card, and when I hit record on the app, as soon as I close the app it stops recording. Are there any other settings I should be changing?
Hi, just wondering if anyone can tell me if this new model has the visible red led lights when in night mode? The old o e does, and bub is afraid of the red lights...hoping the new one doesn't. Thanks.
How do I mount this camera, which stand is suitable ? Or how do I mount this to a co sleeper or bed
We just screwed to mount to the side of a wardrobe next to the cot.
Get an answer from our members and Kmart representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.