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Kmart Online Store

Kmart Online Store

2.2 from 93 reviews

Reviews

(19)
(6)
(4)
(9)
(55)
  • Product Quality
    3.1 (52)
  • Return Claim MadeYes (7) · No (69)
  • Shipping
    2.5 (43)

Reviewer Photos & Videos

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jacky

jacky

  • 4 reviews

Was told my purchase was available for collection only to find out they cancelled my order

published

Purchased items from the Kmart Website. I was notified via email that purchase is ready for collection.
After driving 20mins to the kmart store, i was notified by staff member that my order was in fact cancelled. However, i have yet to receive an email that my order has been cancelled. I hope i get my money back.

Shame on you Kmart.

Roma

RomaGreater Melbourne (Inner), VIC

  • 3 reviews

Awesome

published

Kmart were very quick with this order. Delivery was very very fast and the product was in very good condition. Can not say enough about how good kmart is to deal with

Product Quality
Shipping
Holly J.

Holly J.Sydney, NSW

  • 4 reviews
  • Verified customer

Microwave, looks like a designer one!

published

Ok, I'll admit i was sceptical because the price was so cheap but once it arrived and I unwrapped it the microwave looked like a designer one. Sleek and shiny and on top pf that it's quiet and runs smoothly! I paid for regular postage so it took a few days to arrive but arrived safely and in perfect condition.

Product Quality
Shipping
Return Claim MadeNo
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CBones

CBonesPerth

  • 18 reviews
  • Verified customer

Wont Ship Unless Local Store Has Stock Only-- Don't Bother With Online Store

published
Return Claim MadeNo
QueenS

QueenSSydney, NSW

  • Verified customer

Failed postage of order

published

Made an order online and paid the $16+ charge for postage to a Kingsford address. I was then advised to pick up my packages from a news agency in Roseberry.

Return Claim MadeNo

Great service

published

I ordered an oven from kmart online store and it delivered so quickly. It took less than 2 days. It came through Australian Post. Excellent service, international standards, so impressive.

Product Quality
Return Claim MadeNo
Sam79

Sam79South East Queensland, QLD

  • 14 reviews

Bad Online Services

published

Disgusting linen

published

They sell paper thin sheets at expensive prices. Their bedding is disgusting. You could literally rip it. $54 wasted. Refused refund. Will never buy ANYTHING from Kmart again. Online customer service is horrible too. They don't care.

Product Quality
Shipping
Violeta

Violeta

  • 2 reviews

Disappointing

published

Do not use their click and collect service if you don’t have endless time to waste on the phone being passed around from person to person trying to understand what has happened to your order. I received an email stating my order had arrived and was ready for pick up in store.
Thought I’d call the store before going in to make sure the order is there for certain as the email was from their head office and not the actual store. No one in store could track down where the order was. They don’t seem to have an effective system for their click and collect service. Days later i received an email from their courier company asking me where I wanted to my order delivered as it was still in their hands. I’m yet to receive my order!

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infosolerevival

infosolerevivalPerth, WA

  • 2 reviews

Kmart took the money, did not deliver the goods then only refunded the delivery charge

published
Shipping
Return Claim MadeNo
Steph

StephCentral West, NSW

Amazing!

published

Kmart has such a great range of home decor that is not only stylish but good quality & great value for money. I’m Never disappointed with my regular online purchases and delivery time is super quick! Featured in my picture is the Kmart tee-pee play tent, koala comforter, table and chair set and the bamboo pot holder.

Product Quality
Shipping
Return Claim MadeNo
MissSassyPants

MissSassyPantsSouth East Queensland, QLD

  • 2 reviews

Able Bodied Customers Only!!

published
Product Quality
Shipping
Return Claim MadeNo
Annette Dowling

Annette DowlingSydney Surrounds, NSW

Extremely unhappy

published

Very disappointed. Just received my large candle delivery from Bass Hill ( big enough order for two boxes) all candles in small box smashed. Only one piece of bubble wrap. Very poor

Return Claim MadeNo
Kathleen D.

Kathleen D.Sydney, NSW

Perfect

published

We ordered a shelves and it was beautiful and we are satisfied of the service and delivery because it was on time and nothing happened to the product. Thumbs up kmart!

Product Quality
Shipping

The reviewer stated that an incentive was offered for this review

Tania

TaniaMetropolitan Adelaide, SA

  • Verified customer

Absolutely disgusted

published

I ordered a dog and cat rubber broom online a week ago. I received it today and it is that flimsy it's broken. Not happy with the quality!!! I was looking forward to getting it.

Product Quality
Shipping
Return Claim MadeNo
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CAROLINE

CAROLINE

  • 4 reviews

Never Again!

published
Trish

TrishGreater Melbourne (Outer), VIC

  • 2 reviews

8 cube unit white cheap & nasty

published

I tried to put this 8 cube together & the instructions were hopeless. The pictures didn’t match the pieces of wood & the stickers on pieces of wood to identify them had fallen off. This is the first time in 30 years I could put a piece of furniture together. I had to throw it in the bin.

Product Quality
Shipping
Return Claim MadeNo
jayshay

jayshayMurray Region, NSW

  • 5 reviews

Postage

published

I’m so amazed by the fast postage,I only ordered items yesterday and the order came today (less then 24/24. I usually shop best and less but you are my go to online now. JMS

Product Quality
Return Claim MadeNo

Anko 2200 bagless vacc.

published

Sure wouldn't buy again - old story ' you get what you pay for'. Very cheap plastic -& I had purchased to complement my stick vacc. This doesn't pick up HALF of what my stick vacc (Electrolux) does. Very poor quality & I'll be giving to nearest Op SHop (& will feel bad even doing that). Never again.....

Product Quality
Return Claim MadeNo
Emily M

Emily MSydney Surrounds, NSW

  • 2 reviews

Click and collect - terrible!

published

I ordered 15 items through click and collect, website said all items were available at the store. When I received my email to collect my order there were only 3 items in it! It said the rest would be delivered, however I receive an email the next day all would be refunded. Feels like the staff member/s couldn’t be bothered sourcing my items!

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Questions & Answers

Dave

Daveasked

Ive ordered lego for my sons bday on sat and it took the money out of my account but i have no confirmation email or text or anything saying its coming or whats happening? Help please.

2 answers
Roma
Roma

Sorry to hear, I suggest you ring there Head Office an enquire about your order. Hope this helps and Happy Birthday to your son.

Fired Up
Fired Up

Since you already know Kmart don’t respond here .. why expect the public to resolve ?

Kim H.

Kim H.asked

Why can't Kmart find my address when I type it in signing up

2 answers
Bent O.
Bent O.

Can you get someone to contact them directly as, unfortunately, they don’t reply here?

john smith
john smith

dont know ask kmart

Zara K.

Zara K.asked

Will the oak look 2pcs tables be back in stock

1 answer
Fired Up
Fired Up

Obviously they don’t respond in this review forum.

Suggest you contact them directly.

Get an answer from our members and Kmart representatives

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