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Kmart Online Store

Kmart Online Store

1.7 from 634 reviews · View Statistics
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Reviews

  • Product Quality
    1.8 (266)
  • Return Claim MadeYes (55) · No (362)
  • Shipping
    1.3 (271)
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Reviewer Photos & Videos

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Erskineite
Erskineite
  • 2 reviews
  • 1 like

Online shopping - I don't think it exists

published
Incentivised Review No
Return Claim MadeNo

Wrong product delivered - customer service no help

published

Emailed to customer services in regards to a miss delivery of the wrong product. Response was not what i asked

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Product Quality
1/5
Shipping
1/5

Don’t advertise when there is no stock

published

Why does Kmart say something is in stock and let you pay when several days later 5 out of 6 items refunded as no stock? Very disappointed and waste of time.

Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Carmen F.
Carmen F.Illawarra, NSW

Still waiting

published

I am still waiting for the bed head I ordered a few months ago. If you can’t supply give me a refund.

Incentivised Review No
Return Claim MadeNo
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JDH
JDHSydney, NSW
  • 2 reviews
  • 1 like

Obviously not backend shopping systems in place at KMart

published

Ordered 26/11/21 and received an email 1/12/21 that the team were working hard to dispatch orders. But I'm amazed that KMart is running their online fulfillment on Google spreadsheets as you can see on this link. Gives me no confidence at all http://bit.ly/KmartOrderCancellation

Shipping
1/5
Incentivised Review No
Return Claim MadeNo

Kmart create.

published

Ordered a few shirts. Ink faded first wash. Pretty much gone second wash. If only stains would come out that easy.

Product Quality
1/5
Shipping
4/5
karin
karin
  • 2 reviews

What "service"???

published

For some reason K Mart can't supply us with the kettle we ordered on line - even though they took the money for it.... they also don't seem to be able to refund the money we paid for it. Will NEVER buy from them again.

Product Quality
1/5
Shipping
1/5

Waste of time, false advertising

published

Buy the time you check out no products are available. Waste of time. I’ll be referring g to consumer affairs regarding false advertising specials to attract online shoppers without sufficient stock.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo

Discrimination

published

I won’t ever buy anything from Kmart again they support vaccine passports and division in Australia I refuse to provide my medical history with retail employees just to enter a store when I can walk into coles right next door viruses don’t choose what store they’re going to enter

Product Quality
1/5
Shipping
1/5
Incentivised Review No
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Narelle
NarelleHunter Region, NSW
  • 2 reviews

delivery times is terrible

published

Placed an order on 15.10.21, items came all at separate times a 2 pairs of short still haven't arrived (29.11.21). Emailed complaints with no response. Called 29 11 21 the order was placed at a store on the 11.11.21 and is being processed...
Worst online shop ever

Product Quality
5/5
Shipping
3/5

TERRIBLE ONLINE EXPERIENCE

published

Says products are in stock when they aren't, won't let you do a click and collect order online without paying first. What if I want to pay in cash?

TERRIBLE WEBSITE! Whoever made this should be shot.

Product Quality
1/5
Shipping
1/5
Incentivised Review No

Terrible service.

published

Purchase Nintendo switch online then told next day that the order was cancelled. Who sells stock that they don't have

Product Quality
1/5
Shipping
1/5
Incentivised Review No
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Jayda Louise
Jayda LouiseGreater Melbourne (Inner), VIC

Not very happy

published

Horrible, I got scammed, won't let me return item, ruined my excitment, I really thought we had a bond kmart

Product Quality
1/5
Shipping
1/5
Kosta
KostaGreater Melbourne (Inner), VIC

Black Friday sales a sham!

published
Incentivised Review No
Return Claim MadeNo

If you want customer service don’t bother trying to contact them - useless

published

They have no customer service skills. Didn’t address my issue at all and then they thank you for contacting them

Shipping
1/5
Incentivised Review No
Return Claim MadeNo
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Questions & Answers

Ell S.
Ell S.asked
Kmart Online Store

looking for silver table runnerruseable table runner2mx33cm

No answers
Donna E.
Donna E.asked
Kmart Online Store

Hi I have received my parcel and I am missing 2 pairs of Joggers (Men's) Not sure if they are coming in a separate box or not as there was no paperwork in box I normally get a delivery note saying what's inside this is my order number
Kmart Logo

Your order has been placed!
Order date
06/11/2021
Order number
96281579

My email is jesicaz@bigpond.net.au

My Phone Number 0412558047

I have tried ringing 1800124125 but I keep getting cut off before I speak to anyone

Could you please let me know as these are a Christmas present

Regards

Donna Egan

No answers
Helena K.
Helena K.asked
Kmart Online Store

Mens slippers

No answers
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Kmart Online Store

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