??!
1 photo
Kmart Retail Stores

Kmart Retail Stores

2.8 from 229 reviews

Reviews

2.8

229 reviews
5
(71)
4
(27)
3
(17)
2
(24)
1
(90)
  • Product Quality
    3.1 (190)
  • Return Claim MadeYes (20) · No (165)
  • Customer Service
    3.3 (178)
Previous
Next

Reviewer Photos & Videos

  • More

Ridiculous

published

I did the click and collect at boronia Kmart and drove to the front of the store where it asked for a parking bay number and there were no parking bay numver at the parking in front of Kmart. Unfortunately "it's a blue hyundai directly out the front of your store" didnt qualify. So i spent 10 mins driving around to find where cl8ck and collect was including 2 places that went left and right left was receiving goods which i went to first which was truck bays then right which was parcel pickup and apparently, click n collect. Not one sign and wasted 20 mins of my life. Thanks for that Kmart how hard is it to show where the parking is?

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBoronia vix
See all answers
april

aprilGippsland, VIC

  • 8 reviews
  • 2 likes

Out of stock

published

Ive had a lot of trouble with stuff being out of stock and being in the country i dont have the option to check other stores. So it's been a bit of a hassle

Customer Service
Return Claim MadeNo

Boots

published

yes Is size 6 on a tag but underneath the shoes is 7 and i can't understand why this happen coz I order only one not many so must be check the product before deliver.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAltona north,melbourne
See all answers
1 comment
myla a.
myla a.

Can you exchange the product

Physical Shops

Find out how Kmart Retail Stores compares to other Physical Shops

Know better, choose better.

Compare all
Michelle

MichelleAdelaide

  • 9 reviews
  • 2 likes

Click & Collect using GET IT FAST.... nightmare experience.

published

Ordered online from Kmart Tarneit using Click and Collect and paying GET IT FAST to pick up. Get a message from Kmart to say my order has been collected. Assumed it was Get it Fast. Hear nothing about my order for hours... Contact Get it Fast only to be told they are still waiting on Kmart for the info on my order. Have tried ringing Kmart over a dozen times, no one answers. I don't have my order, Get it Fast don't have my order, nor do they want to know about it and have cancelled their part in this disaster. I am out of pocket, with no products. Would I recommend Kmart click and collect with Get it Fast. Answer is no. Worst experience ever.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationTarneit
See all answers
Roz

RozWestern Australia

Anko cat scratcher (wooden)

published

Product looks great on box. Supplied screws, are 3 times the size of the predrilled holes they are to go into. States you need a Phillips head screwdriver, no mention you’ll need an electric drill And very very steady hand or super human powers to put Screws in. Come on Kmart you need to go back to the drawing board and look for a Chinese company that can deliver affordable but better quality products. Stop filling up landfill.

Product Quality
Store LocationKmart bunbury

Anko Oak Look Bookshelf

published

I found the assembly instructions hard to follow. One of the pre-drilled holes in my unit was not drilled, and when I tried to screw into it, the plywood crumbled. The finish is very easily damaged, in fact mine already had a small part of the veneer scraped off when I got it out of the box. I had trouble with the cantilever screws not wanting to turn and fit into the corresponding holes. It does not seem very sturdy.

Customer Service
Product Quality
Return Claim MadeNo
Not happy Jan

Not happy JanSouthwest, VIC

Anko iPhone charges

published

I purchased 3 anko iPhone usb charges from Kmart Corio.
Factory code F100062, batch codes 25/20 and 16/20.
All have stopped working after 3 weeks. Do not waste your money and buy these charges as clearly their quality is not up to scratch.

Product Quality
Return Claim MadeNo
Store LocationVictoria, Corio Village
N McMillan

N McMillanSouth East Queensland, QLD

8 Cube White Unit

published

I found this product of very poor quality, the instructions were in a tiny print and not easy to follow, in fact very difficult. We ended up with too many screws not used. The shelf was not stable and there was a tiny hinge to secure it to a wall which would not be a secure point. Very disappointing.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCannon HIll
See all answers
B Harvey

B HarveySydney, NSW

Fantastic for the price

published

Finally got a hold of the airfryer! Its fantastic but plastic on handle chipped off because I had alot of chicken in there. Still don’t regret buying it. I dont use anything else

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBroadway
See all answers
Physical Shops

Find out how Kmart Retail Stores compares to other Physical Shops

Know better, choose better.

Compare all
Donna

DonnaGreater Melbourne (Outer), VIC

Absolutely magical I’ve turned your bookshelf into plant shelf thank you couldn’t live without it

published

Absolutely love Kmart everything is awesome super excited to get my hands rattan range also sausage roll maker keep up the great work having masterclasses is absolutely incredible well done

Customer Service
Product Quality
Return Claim MadeNo
Store LocationParkmore Keysborough
See all answers
Indrayani Ranade

Indrayani RanadeSydney, NSW

  • 8 reviews

Best quality for the cheapest price. Kmart is our family favourite

published

We are BIG fans of Kmart. We buy a LOT of things from K-Mart. The price is so good and the quality of the products is so good. Their returns policy is also very liberal. Whenever I want to buy anything, I always first check if K Mart has it in stock. For example I wanted to by some stainless steel pans. After doing a lot of research I found out that the Kmart has the cheapest price. I bought 2 pans for $25.00 each and quality is amazing. I have attached the photos. The pans are so sturdy. This is just one example...clothes, toys, electronics everything is amazing....

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKmart minto
See all answers
Lisa

LisaAustralian Capital Territory

  • 2 reviews

Chew resistant pet bed

published

Large blue chew resistant pet bed lasted about 30 minutes. I wish I enjoyed cleaning up the stuffing as much as the dog loves spreading it around. Kmart website review this product highly... I don't know how.

Product Quality
Return Claim MadeNo
Store LocationTuggeranong
xxx

xxx

  • 11 reviews
  • 7 likes

no longer worh it

published

The store has nothing in it anymore, its just not worth entering the store , I am now taking my money elsewhere ..its even silly you have to put 30 words and etc so ridic..

Customer Service
Product Quality
Return Claim MadeNo

blatant discrimination in the boys to girls clothes ratio

published
Terayz Kathryn

Terayz KathrynGreater Melbourne (Inner), VIC

  • 14 reviews
  • 16 likes

Prices are low because quality is horrible

published

I avoid shopping at Kmart since anyone with 1/10 of a conscious would never shop there after watching "Letter from Masangia" (if you are in Australia you will have to pay $7 to see it on Vimeo) but was short on cash.

T-shirts and tops end up with impossible to remove stains and holes within months. (Though the kids sections clothes are very hardy in comparison I recommend any petite female have a look.)

Steering cover too big ended up cutting it to size and resewing it over the wheel.

Car seat covers horrible and mishaped with thin low quality material.

Garden hose didn't even last one use once you attached one attachment securely another attachment blew off.

Customer Service
Product Quality
Return Claim MadeNo
Physical Shops

Find out how Kmart Retail Stores compares to other Physical Shops

Know better, choose better.

Compare all
Halle

HalleSydney, NSW

  • 11 reviews
  • 2 likes

Great Quality!

published

I purchased some face masks, room decor, and blankets from Kmart in-store. Amazing quality, and the face masks actually reduced my acne lol The room decor looks amazing and is Q U A L I T Y !
Only downfall is the lack of staff :)

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPlumpton NSW
See all answers
Nic

NicPerth, WA

  • 2 reviews
  • 1 like

Toys are a bit too expensive especially dolls

published

The toys are way too expensive. A tiny little doll at a price of $18 is a bit too expensive, especially when your sister wants a toy and begs for it so many times. Kmart, please can u maybe lower your toy prices.

Customer Service
Product Quality
Return Claim MadeNo
Carol S.

Carol S.Victoria

  • 2 reviews

Dangerous candle -Revitalise Geranium and Lavander

published

I bought a Geranium and Lavander candle the last Saturday. However, I can not use it because is dangerous. You can see the size of the flame compared to another candle. I do not recommend this product because the wick is too big.

Store LocationVictoria
Nguyet V.

Nguyet V.

  • 2 reviews

My favourite place!

published

Every time I need something for my house, Kmart is the first option. I can't get out Kmart straight away after I got my product. Always stuck there for a while because so many good products there.

Customer Service
Product Quality
Store LocationAU

The reviewer stated that an incentive was offered for this review

goldcoast lady

goldcoast ladyGold Coast

  • 65 reviews
  • 48 likes

Getting worse

published

My local store still has no stock even though management claims there are delivery's every day. This has being happening since March and it isnt any better. I wanted to buy some mens shorts and I was told only certain stores that are close to the beach are stocking these and not where I live. The whole management at the top level need a serious overall to improve the brand

Customer Service
Return Claim MadeNo
Store LocationMorayfield
Page 1 of 12
See all Kmart reviews

Questions & Answers

Liv P.

Liv P.asked

Kmart Retail Stores

hello, I was wondering if I was to do click and collect how long could the product/products stay in the shop till i can pick them up?

2 answers
Reviewer R.
Reviewer R.

This is a review site. Ring them directly or ask on your next visit.

wingnut
wingnut

contact kmart

Jeannette

Jeannetteasked

Kmart Retail Stores

Where can I find the air fryer oven in stock here around Balga

2 answers
Donna
Donna

Not 100% sure as I’m in Victoria have you looked online?

micheal
micheal

ask the store

Heather W.

Heather W.asked

Kmart Retail Stores

Do you have Anco Airfryer 3.5 ltre in stock

1 answer
jpc43
jpc43

have you checked their web site or contacted K mart & asked them

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.