Reviewer Photos & Videos
Very happy with crate. Great value!
Available in store so no waiting on orders & I could examine the crate to be sure it was exactly what I needed. Although not as sturdy as the (much!) more expensive, it is perfect for my Jack Russell. Thoroughly recommend.
Online click and collect
I have ordered an item online to be collected in store; they also said if the item is not available in store it will be posted for free; very quickly I got an email informing me that item is ready for pick up; I got it from a friendly sales person; lady at the entrance gave me a trolley 'to be easier'
Wrong size screws
What would have made this purchase better would have been providing the correct head size screws provided for the plastic fitting inside the front flaps. This made assembly time consuming and messy. If you buy this product be prepared for a trip to Bunnings.
Great products and prices
Bought plenty of kmart branded products such as "anko". All have been good and at great prices.
RC cars called "my stunt car 360" are really good, my son and I love them. Only $12; they do stunts easily at the push of a button and have long lasting charge.
A kmart branded airfryer I bought has been top notch quality at half the price of others. Great stuff in my experience.
- Verified customer
Champagne taste on a beer budget. Don't go to Kookai, go to Kmart
My wardrobe strategy is simple. I love the Lego look, it's all about the basics and how you accessorise. One of my favourite things is to buy the $2 & $4 earrings and paint them with Oox nail polish to match my clothing. I'm particularly impressed by the inclusion of bow/ties and braces. The leggings are smashing and I've noticed the overall quality and style this season has gone up considerably and is on point. I love Kookai and Maggie T but it tickles me pink that Kmart are giving them a run for their money. The only bummer is no Afterpay in ...store, their rivals do but the fashion is a bit Sharon from Fountain Lakes. C'mon CEO, trial it. Give HR extra FTE,. I've spent close to $700 at a competitor because of this. Makes for an interesting business case, no?P.S. I still love my flannies and faux sheepskin boots but props to the stylists and designers. I'll stand out at the RSL but fit right in at The Oaks.
Audio system already broken!!
I don't usually leave negative feedback because I really like kmart overall.
But I bought a bluetooth micro sound system and one of the speaker connections is already broken!
After 10 minutes,,,, Come on man..
The speakers sounded good before one went dead, shame.
Don't buy audio or speaker products from kmart!
Fashions forward organisation
Kmart is a fashion forward company. From homewares to clothing, they’ve really turned the corner in the last few years. Kmart is always my first stop due to their affordable prices and modern products.
Appalling customer service
First of all, no stores actually answer their telephones within a reasonable time period - ever. I've been on hold to three stores just this morning trying to confirm stock levels and product availability having wasted time in vain in two other Sydney area outlets who didn't have the items I was looking for. Secondly, the out of stock situation is chronic and appalling - huge numbers of items and sizes missing, with great gaps throughout the stores on the shelves. This is exactly the reason Target in Canada closed within eighteen months of o...pening its stores at a loss of billions of dollars, and these mass merchandisers don't seem to have learned any of the lessons of the recent past. (Target in Australia is absolutely no better.) Third, the stock on the floor is often trashed, with no attention to merchandising - stuff throughout the store in total disarray, and, of course, inadequate numbers of staff to remediate, as the corporation's trying to keep their profits high. And when you draw management's attention to these things, they seem almost indifferent and very defensive. I note that Kmart now wants a significant percentage of the items' total cost to deliver, if you order online, instead of offering free delivery over a certain order amount - which means the customer is effectively paying a premium for the fact that the stores are chronically out of stock and one is forced to order online instead if one still wants the products. No one at KMart seems to realise that it's not the twentieth century anymore and that more agile marketers are offering the same product ranges at equally competitive prices with free delivery, which is what will ultimately do lacklustre retailers like KMart in. I predicted that the central Sydney Lincraft outlet would be closing down six months ago with its equally shoddy service and inventory management, and I noticed last week that this has indeed come to pass. Wake up, Australian retailers. Train your staff, manage your inventories, and don't take your customers for granted! I've now spent my money with independent local businesses instead, and was happy to pay the premium just to avoid that hugely depressing waste of time that was my morning trudging through Kmart stores and waiting for phones to be answered. I hadn't been to a Kmart store for almost a year and had hoped things had got better versus my last visit, but it's got even worse, I'm afraid. And the quality of many products doesn't justify even the relatively cheap prices. So many Australian retailers who were once well-known brands have collapsed in recent years that you're going to have to do better than this, Kmart. You're not too big to fail.
Feels Like A Massive $2 Store
The last 5-10 years has seen Kmart go to the dogs in terms of product range, quality and staff. Prior to the dreaded 2010s, most stuff was usually of a better diverse brand range and quality. Now nearly everything (apart from the toys) is generally all imported cheap Homemaker brand garbage from Bangladesh. Unlike say BigW who stock not only thier own generic House & Home brand - which is superior to Kmarts, but they stock well known brands in across a variety of items say from electrical right down to a bag of lollies.
Furthermore the staff ...are generally uptight looking teenagers who zoom from end of the bloody store to another and don't really care about helping customers out when needed. In addition the new layout in terms of the central location of the cashiers is a retail design stuffup of the millenium. Who were the idiots in head office who thought this 'innovative' new idea up? All it does is confuse shoppers and creat a big crowd in the middle of the store where people generally need to move freely to explore the store and shop. All in all it's turned into a glorified junk shop masquerading as a big brand quality retailer. If I need to get general homewares, clothes, linen etc. I will stick to my local Big W thanks. Kmart doesn't deserve to grow any further than what it needs to...I hope they go out of business quite frankly!
Awesome shop to buy work uniforms
Awesome shop to buy work uniforms. I bought work pants and it fits well. The quality is great. My favourite shop so far. Highly recommended. So shop with Kmart now. Reasonable price and good quality.
The reviewer stated that an incentive was offered for this review
Worst Hand held vacuum 2 in 1 Cordless Stick Vacuum
They must be putting reviews up from employees and friends to make this vacuum look great for everyone to buy. It is the worst vacuum I have ever used. Every time you use it, it wouldn’t pick up everything and you had to go over and over for it to pick up stuff and then the little stuff that was picked up would fall out of it when you moved it. It isn’t 5 star that goes on there site.
Do not buy it. Worst vacuum ever
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Questions & Answers
Why when it's busy are so many(well all of them except self serve) checkouts unmanned? Must be saving money again I guess!
Yesterday my mum bought me a white queen size sheet set from kmart boronia but she didnt realise i had got myself sheet set 2 weeks ago.
Of course i dont know what i did with the receipt but its kmarts brand and they have always given refunds so i went to return sheet set and i was refused refund.
Why? My mum paid cash and its their brand and she just bought it a day ago. A friend of mine returned quilt cover without receipt and he got a refund no questions asked. Why was i treated differently. Its ridiculous.
So they only refund without receipt if a female is serving a good looking male ??????
How did KMart decide that centre checkouts were a smart thing? I have heard from a number of people that they don't shop at KMart since the change. I too avoid it as much as possible. It seems soooo dumb to me. The other thing that keeps me away from KMart is the stupid requirement to enter the number of bags used. It is not needed and it doesn't even specify whether they are your bags or Kmart bags. If they are Kmart bags I will scan them like everywhere else. I refuse to enter the number, which would be zero anyway, as a matter of principle. One staff member told me that I had to do it. I told her that I didn't, and walked out, leaving the two items behind. I don't blame the floor staff, the management and system are at fault, in my opinion. Why did KMart waste so much money on centre checkouts that upsets so many customers?
Have you asked the store manager or contacted Kmart it is the only way you are going to get the answer.
Yes, i spoke to the front end controller about the bag issue and she said that was the way it is and added that she didn't want to talk anymore about it, before turning away from me and walking away. She didn't want to know about it or wish to pass on the feedback. I also sent something to the KMart website.
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