1 photo
Koala Living Online Store

Koala Living Online Store

4.1 from 837 reviews · View Statistics
See the Best Furniture Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Koala Living

Reviews

  • Product Quality
    4.3 (604)
  • Return Claim MadeYes (64) · No (522)
  • Warranty Claim MadeYes (23) · No (547)
  • Product Appearance As advertised (407) · Not as advertised (52)
  • Shipping
    4.0 (475)
  • Customer Service
    3.0 (2)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail

Love the store at South Wharf

published

Love the products. Love the store and friendly customer service from Nidhi

  • Incentivised Review No
Koala Living
Customer Care K.Koala LivingSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Kaz
KazGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Luxury

published

Everything here is beautiful. love shopping at Koala Preston Store. Keep coming back to buy for more items. First choice to go to for lovely furniture.

  • Product Quality
  • Return Claim MadeNo
Koala Living
Customer Care K.Koala LivingSend a private message
Kaz
Kaz

Thank you your Staff are so helpful and friendly ♥️

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Perfect Store

published

Amazing furniture and very friendly staffs and helpful at Preston store . Highly recommended. Bought lovely furniture pieces and very happy with my purchase.

  • Product Quality
  • Shipping
  • Incentivised Review No
Koala Living
Customer Care K.Koala LivingSend a private message
Similar opinion? Write a review on ProductReview.com.au!

My cousin and I have come on holiday from New Zealand and love this company!

published

We are very happy with the products on display and the professional and kind service received from Amanda! We will ensure to come back to this store when we come down back to Melbourne again. Thank you

  • Product Quality
  • Shipping
Koala Living
Customer Care K.Koala LivingSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Furniture Shops

Find out how Koala Living Online Store compares to other Furniture Shops

Know better, choose better.

Compare all

Bought cushions instore from Amanda

published

I have known the company for about two years - Very happy with the product range and service received... Keen to come back for one of the lounges on display - Thank you

  • Product Quality
  • Shipping
Koala Living
Customer Care K.Koala LivingSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Bought 2 vases in-store from Amanda

published

My daughter and I went in-store and purchased gifts for a close friend the service was very friendly and professional... We will be back - Thank you

  • Product Quality
  • Shipping
Koala Living
Customer Care K.Koala LivingSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Drolly
DrollyGreater Melbourne (Inner), VIC
  • 2 reviews

Excellent customer service in southwharf

published

Good Customer Service and high quality furniture and will definitely recommend

  • Product Quality
  • Incentivised Review No
Koala Living
Customer Care K.Koala LivingSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Should I buy expensive or cheap outdoor furniture?

Outdoor furniture can seem like it costs the earth - we'll explain why. Above all, garden furniture needs to be durable. It should also be suitable for your climate, and practical for your needs.

Avleen M.
Avleen M.
should-i-buy-expensive-or-cheap-outdoor-furniture
Next

Beautiful carved wall art

published

Love the whole experience with koala. Product also arrived in a perfect condition.

Koala Living
Customer Care K.Koala LivingSend a private message
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Cass
CassGreater Melbourne (Outer), VIC
  • 2 reviews

Stunning transformation !

published

Koala Living had exactly what I was looking for ! The online store was so easy to navigate , the delivery was speedy and the delivery guys were friendly! And my purchases were perfect and stunning!

  • Product Quality
  • Shipping
Koala Living
Customer Care K.Koala LivingSend a private message
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Furniture Shops

Find out how Koala Living Online Store compares to other Furniture Shops

Know better, choose better.

Compare all

Beautiful couch and great service

published

Worked with a courier company who were flexible and helpful. Experience with the koala living real was great. And most importantly, the couch we received is beautiful - as it appears in images, comfortable and looks to be of high quality. I feel confident in purchasing from koala living again.
Thanks!

  • Product Quality
  • Shipping
Koala Living
Customer Care K.Koala LivingSend a private message
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Yvonne
YvonneGreater Melbourne (Inner), VIC
  • 5 reviews
  • 1 like

Excellent

published

From ordering on line to delivery was seamless and hassle free. The desk we love and arrived in perfect condition. Great experience.

  • Product Quality
  • Shipping
Koala Living
Customer Care K.Koala LivingSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Varun Devata
Varun DevataGreater Melbourne (Inner), VIC
  • 2 reviews

Great collection of furniture!!!

published

Koala Living has always surprised us with the collection and prices. Great quality products and elegant look to your house.

  • Product Quality
  • Shipping
Koala Living
Customer Care K.Koala LivingSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Furniture Shops

Find out how Koala Living Online Store compares to other Furniture Shops

Know better, choose better.

Compare all
AJavy
AJavySydney, NSW

Great!

published

I have experienced a good service and timely delivery though delivery time is quite long . There product are quite good and i m satisfied with my purchase. Onething that i want to say is that there items/ pieces are really bulky and large as compared to the pics, but must say a great range. Will definately purchase again!!

  • Product Quality
  • Shipping
Koala Living
Customer Care K.Koala LivingSend a private message
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Krishna
KrishnaGreater Melbourne (Inner), VIC

BEST STORE

published

Have bought lots of items from Koala living Preston store, very happy with customer service and products. Almost all of my furniture is from Koalaliving.

  • Product Quality
  • Incentivised Review No
Koala Living
Customer Care K.Koala LivingSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Hanan
Hanan
  • 2 reviews

Glamor Store

published

Love Koala living store . Walking into Preston Store everything is eye catching as very well displayed. Get approached by lovely staff. And because of good customer service and advice at Preston Store my family shops here.

  • Product Quality
  • Incentivised Review No
  • Product Appearance As advertised
Koala Living
Customer Care K.Koala LivingSend a private message
Similar opinion? Write a review on ProductReview.com.au!
See all Koala Living reviews

Questions & Answers

Deena Y.
Deena Y.asked
Online Store

Where is my refund? I have orders from the Tribunal and the Court and your so called customer order representatives keep making excuses and delaying the process. Enough is enough this is been going g on since August 2020 you should be ashamed of your selves.

1 answer
Koala Living
Customer Care K.Koala LivingSend a private message

We just messaged you privately so we can get your invoice number and our customer service team can resolve this for you.

Best Wishes,
The Koala Living Team

Han N.
Han N.asked
Online Store

Hi I just left a review and I was hoping to get $20 vouchers as promised but I haven’t received it yet

2 answers
Ida
Ida

Same to me. Hasn’t received it yet.

Koala Living
Customer Care K.Koala LivingSend a private message
Ziad
Ziadasked
Online Store

Hi there
Is there any video how to put the Manhattan black framed mirror?
Thank you so much

1 answer
Koala Living
Customer Care K.Koala LivingSend a private message
See all Koala Living Online Store questions

Get an answer from our members and Koala Living representatives

Koala Living Online Store

Details

Compare all 12 Koala Living
CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Miscellaneous, Outdoor and Sofas
Compare all 12 Koala Living
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.