Dead after 9 months. Kogan stalling on refund / repair.
The television refused to switch on after 9 months. Have to go through Kogan’s warranty process (can’t actually talk with anyone just endless messages back and forth). Because this television is in a rental property I had to purchase a replacement Immediately (not another Kogan - never again). I had the dead Kogan unit packaged up and it is waiting at my property manager‘s office for pickup. Problem is it seems impossible for Kogan to organise a courier. The first courier was mysteriously cancelled and now I am stuck with Kogan saying I need to...deal with the courier and the courier company saying only Kogan can organise. Kogan “help” desk has gone radio silence. So I have to pay for a replacement television while the dead one sits packaged up taking up space in my property manager’s office.
Questions & Answers
Is this a smat tv
Does this tv access Netflix, Stan and Freetv?
Is it good for gaming?
|Category||Full HD TVs|
- MPN: KALED40QF7000ZA
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