Great little tablet
I really like the size, nice and compact. The battery life is short. I find I need to charge it everyday. There is enough storage for basic file storage, apps, movies and music. It can be used as a tablet or a laptop. Great for kids or adults who use it for basic things.
Works as expected ... so far
Well what can I say. So far it works as expected and I am very happy with it ! Installed the Creators update with no trouble. Battery life about 3h (expected). Screen looks great actually. Its fast (for what it is) and no trouble with switching on, spazzing out or not charging whatsoever. Don't use touch screen much but I use it to develop Android apps. So far great value for money.. Have not experienced any of the symptoms many other reviewers describe ... yet and I use it daily for about 6 months now. Now this is the D500 version with much better screen, more RAM and more eMMC space then the D300. Big difference between the two.
All good... UNTIL!!!
It has been great up until yesterday. I’ve been using it only as a laptop for work and finally yesterday I got to use the Kogan pen on a sketch I wanted to do.... screen is now SCRATCHED TO HELL!!!
Oh.... and it also won’t turn on AT ALL!!!
Kogan want me to send it back but that whole process is torturous in itself, especially as I am away on work and the whole point of this laptop was that it was small and lightweight for me to take with me travelling for personal use.
Let’s see what the outcome will be. Better be good!
Great little 2in1 tablet at a cheap price.
Have had the 10" windows tablet for just over a week. I bought this tablet for travelling, surfing the net and some games etc. It is certainly not as quick as my laptop but for the price, $200 I"m very happy with performance. The battery life is not as great as an IPAD etc, but I"m hoping the usb charger I have purchased off Ebay will allow charging of the tablet on planes and from a power bank (yes it does via micro usb port, like my phone has) . 2in1 functionality works really well, and its great having the little keyboard as an option. Time will tell as to how well this unit lasts but so far I'm very happy with my purchase.
I have had nothing but trouble since I bought these two in one computer notebook from Kogan
I've only had this notebook from Kogan that at least three months and I've had nothing but trouble and now I would ti started it up this morning at this and it shut down and it's started to do race itself and I quickly turned the power all but one I got hit to pack up is taken away that touch drivers when you touched the screen it will not work and the drivers from the speakers I had tried to read being the drivers back in but pace are not there to put back in day have been raced herself and I believe that the disc machines is nothing but trou...ble since all had it and then if you going to send it back to them under warranty of double that this is software problem and then you have to pay to get it fixed so than it works out to be a dear product in the end
Fraudulent Company won't honour warranty
I purchased a Kogan Atlas 13.3" Laptop. The keyboard stopped working after a month and the touch pad not long after that.
I contacted to Kogan help desk and was asked to provide a video of the problem. I am not sure how you video a keyboard that does not work...but I managed.
I sent the video to Kogan. They responded saying that the video file was too large and that I needed to make a video less than 15MB. The only problem is that the video I sent them was 5MB.
I contacted Kogan again, they told me to send the video again. I did, howe...ver I am not sure if they received it as they took some time to reply. Kogan then asked me to turn the power off and hold the off button for 5 seconds. I dutifully complied. The issues did not resolve.
Piece of Chinese made rubbish
Absolute piece of junk.
Keyboard stopped working at 8 weeks. Then the touch-pad followed at 10 weeks.
Did I mention that the battery lasts for 60 minutes under normal usage conditions.
Kogan will not honour the warranty. First they requested a video, then another video, then photos. I mean how do you take a photo of a malfunctioning keyboard?
I will not deal with Kogan again.
- Verified purchase
Don't even bother!
Purchased this laptop with the intent to be used as a studying tool. When first un-boxing the product, everything looked great! Really slick style and impressively light-weight. Upon turning the laptop on, the personalized Cortana function allowed me to customize it's set-up as desired. 45minutes passed and the battery life (without plugging it in) began at 100%, but had shockingly dropped to 60%. During this time, the windows start function pop-up would open blank, attempting to select settings or other applications would not register when cli...cking, the entire screen would freeze for minutes at a time as well. In the middle of going back and forth with Kogan's customer service team, they're making it incredibly difficult to even accept a refund request when I have requested this within their 14 day returns policy, I have all original packaging and the product doesn't even conduct basic functionality. Nightmare to say the least! I've purchased other Kogan products and have worked incredibly well, but it looks like these are a bag of lemons!
Read this before buying Kogan computers
Bought Atlas 2-1, lightweight and cheap, just $200 on special. Sounds like great bargain, does not it? Well I have it and is literally useless. I could have bought a used computer from other makes. Bought this for my work overseas. With slow internet connection, it didn't finish installing office in one month! In first month, computer started slowing down and by the next month, charge dropped quickly and could not use for more than an hour. In fourth month, it is now almost dead. starts only after several strokes on power button, then starts s...et up, and often shuts down soon after starting. Most of the time it won't restart for another 30 min or so. I had it for sell briefly within first week as it was slower than I expected( other computers with 2 GB Ram are much faster) and luckily it didn't sale. If it did, I would be as big liar as Kogan. I am going to return it with all video evidences which I will be posting on YouTube soon. Is there a quality control or so called Australian standard for electronics ? Please let me know. The sale of this product must be banned in Australian market.
Brought in January, dead in June
Battery dies fast and then it just turned off and
it won't recharge paid around $499 for it, I shouldn't have to replace after such a short period of time, it would also jump ahead if I paused videos as well, not good at all
Max 3 hours battery life even when plugged in screan freezes sometimes won't turn on takes ages to charge and the list goes on warranty is a joke if we can't fix you pay now it won't even turn on sometimes the screen flickered like crazy or flashed back to windows
- Verified purchase
Trouble all round
1. Postage took a long time from "overseas warehouse
2. Power button broke day 3. It's squashed flat so nothing to push to turn on
3. 6 hours for full battery to occur
4. Battery decharges when NOT on. Needs constant electricity/power to use - which defeats purpose as school computer.
5. Kogan have replied seeking photos.. more than 5 requests. Still no outcome
At $330 you expect a little more than 3 days use.
Only 3 months old and it won't charge
I now have a 3 month old Notebook that is useless as it won't charge .. Apart from that I didn't mind it but 3 months use . Not really worth it. Very inconvenient .I original thought it was a great buy for what I wanted . I will stick to the better known brands in future
Not much use
I turned on the notebook to see if it worked shortly after it was received, the delivery was punctual, I had no need for the notebook at the time so put aside connected to the charger. This coming week I need it but now it will not even turn on. I put it back on charge in case the charger connection had been faulty and now two hours later there is just no sign of life, it will not turn on.
The instruction manual is so trivial it is not worth opening and on the internet there is no guidance as to the defect so there is nothing more I can do.
I have bought goods from Kogan before and have been satisfied with both delivery and the product but after this experience I shall hesitate to buy electrical goods.
Has electrical issue
In the first couple of weeks of purchase e-mailed kogan that i can feel electricity coming out of the laptop while being plugged in. They advised me not to charge it up while on it. How many ppl do that that would be an inconvenience. After this silly advice that ask3d me to download a battery scanning ap which i ran the test sent kogan a screen shot they told me after a week and me nagging that theyll send the info to their tech department. Once again i had to nag them. They finally got back to me told me to send it back in original pac...kaging which i never kept because i did not think i would be sending it back..anyway the problem is when it is on charge u can feel the electricity coming out of the cracks more so at the speaker. So not good.
- Verified purchase
$300 waste of money
I don't know who reviewed this product on Kogan but I do not believe any of the reviews that website has anymore. 4.5 stars ? Yeah right. That is misleading.
This system is absolutely terrible. It cannot load Facebook, it's that bad.
Something has happened to the screen (from the system freaking out), and from time to time when 'too much' is happening the screen starts spazzing out. Even when there is nothing happening on it, the start menu appears/flashes multiple times, screwing me up and stopping me from working.
Now, I don't run AutoCad,...
Working well, does everthing I want
I purchased this computer to replace an older laptop. It has been no trouble at all and gets used every day. It is moved around the house and works off the Wi-Fi system with no problems. I find the battery life as good as my laptops and generally lasts all day. It does all the tasks I require as well as my wife using the tablet for gaming. I intend buying this product for my daughter as a birthday gift.
- Verified purchase
Good quality, useful and good value
Vary handy having notebook with detachable keyboard. Tablet mode with touchscreen useful, good for traveling. Using with my work supplied Microsoft Office 365 account (One Drive) so no need to buy any software as can download EXCEL, WORD, etc free on 5 devices. Replaces our old Apple iPad which was way more expensive.
Do not buy, worst screen
The tablet itself works well, the first screen smashed when just pushed on. It is so fin and light, Then I had to pay for a repair that was not even my fault. I was then returned a screen that was second hand and scratched. After sending it back I finally got a new screen installed. 8 weeks all up to use. the keyboard is slow and not very responsive. Good for a student but be careful of the screen,
- Verified purchase
Screen scratches easily
The screen of the Atlas 2-in-1 Pro Touchscreen Notebook (D500) Model Number KALAP102INKEA has been badly scratched by the included stylus pen. The main reason this product was purchased was the attraction of using the included Windows Ink programme together with the stylus pen for art purposes. To continue using this product for that purpose would only cause further damage so it's very disappointing, as well as a waste of money. Update 15/02/2018: Kogan says the issue is user-related or accidental. We maintain it's a faulty stylus - and the damage happened after only 10 days' use (it was a Christmas gift). Beware if you're buying this product.
Questions & Answers
How long to charge the battery for Atlas 10.1" 2 in 1 Notebook for the first time and how we know it's full or complete?
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