Crap don't purchase. Stopped working one month after purchase
Very disappointed and cold. Heated the small space fine for a month. When I turned on teh LED indicated it was working however there is no heat being omitted. There is no reset switch. No response from Kogan. The noise is very loud when adjusting. Very annoyed. Go to a reputable retailer and buy another heater.
Purchased in June 2020 for A$99.99.
Great heater but one problem
Great heater it warms up the whole room which is amazing. But it randomly stopped heating. We put the settings normally and now it won’t heat at all which is a disappointment
Does not heat more than 2 cm away. Currently in dispute with Kogan
This heater is useless and barely heats up a few cm away. I complained to Kogan and they offered to give me a credit without having to return the product (twice-in writing!). I agreed and put another heater into my Cart to buy the minute the credit came through. They now, after twice telling me I do not have to return it, are saying I have to return it and if it is found 'faulty', I will get a credit. At no time did I say it was faulty. Like many others on this review sight, I complained it is not fit for purpose (eg. DOES NOT HEAT UP A ROOM).
- KAHTP15BLKA (Black, 1500W)
- Verified purchase
A very good little heater
I like the style of these heaters, I now have 3, they are black with glass so they tend to blend in to my decor. They look like a TV so people tend to get confused as to why I have them on my floor. The ambient heat that comes out of them is very pleasant unlike blow heaters which I find tend to dry out the air. It is a very simple set up with the timer, I can use the remote or the unit buttons to make them come on before I wake up which is handy.
- KAHTP20BLKA (Black, 2000W)
- Verified purchase
Went to the Kogan website, saw this product and it seemed to be up for a very reasonable price. The girlfriend had been begging me to buy a decent gas heater for the lounge room but being the scrouge i am this is where i ended up.
I notice now after buying it you cant actually write reviews on the kogan website, which leads me to believe the good reviews it had were not placed by other customers like myself and probably more likely by kogan them selves to try and pump up the sales.
Iv been through the little booklet, iv worked out how to get ...it going to the best of its abilities but what i will say is after 5 hours in a small bedroom the ambient temperature has only gained by 3 degrees and if i walk out of the room and come back in i dont even notice a change at all. I should have just bought that gas heater she wanted. Knowing the cost of returning this large useless piece of glass i dare say it will stay in cupboard unused. I do not recommend and I am very disappointed in kogan for not having open reviewing on their website, very tricky. No wonder theyre being investigated at the moment.
Not Efficient, false advertising
The heater is useless, only heats up a little area. The heater is bulky and the instructions are not very clear as well.
The room temperature only goes up to 22 degrees.
Not advisable to buy
- KAHTP20BLKA (Black, 2000W)
- Verified purchase
Doesn't work sometimes
Bought it in 2018 August. The good thing is you can use remote to control it, however, it doesn't work sometimes and shows an error message. Then, you need to wait a few minutes.
The reviewer stated that an incentive was offered for this review
wont heat over 23 degrees left it on at 5am came home at 5pm house was still cold,main bed room is tiny wont even heat that room bathroom is maybe 5x5 cant even notice it is on,have thermo set at 50 makes no difference
Questions & Answers
How do I gt a user manual for this heater
What is the energy rating. Is it cost effective to run
All electric heaters are equally efficient so they don't really have energy ratings. The whole idea of a heater is to maximize electrical resistance to generate heat (ie to be as "inefficient" as possible). This is not how most electrical products work. The cost depends on the wattage. A 2000W heater is as efficient as any other 2000W heater whether it's a fan, oil, convective or other kind of heater. 2000W means if your electricity tariff is eg 25c/kwh it will cost 50c an hour to run, whatever the type of heater. It will cost less obviously if you use it at a lower setting like 1000W.
Thanks Daniel. Was trying to research as some electrical devices use more power e.g. washers/dryers/fridges/freezers. Electricity bills are huge and the running costs per hour is important to know.
Worth noting that even though all 2000W heaters will cost the same, per hour, to run. Their actual 'practical' heat output can vary tremendously.
An oil/pannel/convective heater works by using electricity to heat the oil/heat-sink inside it, then turns the power off, allowing the residual heat energy in the oil/heat-sink to dissipate into the surrounding air, which rises, pulling cool air in. As the temperature of the oil/heat-sink decreases, the power turns back on to bring the temp back up. So they're generally thought of as 'efficient' because the power isn't actually running all the time. However, because they don't actually 'push' the air around actively, they can be pretty hopeless at warming rooms, depending on the size and how well-sealed the room is.
Whilst 'fan' heaters are generally thought of as real power-suckers because they have to run constantly to generate heat.
The fan itself actually uses very little energy (<50W generally ~1.25c per hour), so they can actually be a lot more effective at heating larger spaces and bringing a room's temperature up quickly.
This is where your style of usage comes into play (making some general assumptions for ease of calculation):
If you run an oil/panel heater all day (24hrs), it may actually only use power for half that time.
So, 12hrs @ 2000W (2kW) with an energy tariff of $0.25/kWh: 2 x 0.25 x 12 = $6/day (24hrs)
(Your tariff can be found on your power bill)
If you run a 2000W fan heater for a day:
2 x 0.25 x 24 = $12/day
However, if you use the fan-heater sparingly (or use its built-in thermostat) and only use it for short periods it can work out far more cost-effective, due to the fan's more effective air circulation.
Ross (from Kogan) thank you for responding. But what do you suggest? You have already sent me a replacement heater at no expense to me (which didn't work as it should) so do we keep banging away until one turns up that works.
The heater looks real flash Ross... but unfortunately they do not perform anywhere near as well as last seasons model. Most of the heat is transmitted out the back with the glass appearing to act as a heat deflector.
Can we work something out here. My wife refuses to turn on the heater because of the shocking smell. This is a real problem for Kogan. I understand the elements are always protected at time of manufacture but you need to test what they are using. What chemicals? They normally burn off after 1-2hrs use. Not this model.
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