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Kogan Mobile Broadband
Great service
Excellent service from Nus this morning. She took me through resetting my internet connection step by step and made it so easy and painless. Definitely deserves 5stars. Would recommend Kogan.
- Incentivised Review No
Great service, products and reliable internet connection!
I've been with this company a couple years and never had a problem, very quick to help and replace my modem, long warranty and reliable customer service. Today I am being served by Nus She has ordered and placed delivery for my new modem and is very helpful and called me back in time frame promised
- Incentivised Review No
Speed great! modum and service poor
Spent 3 days and countless hours trying to configure new Kogan modum.
Gave up !!!then plugged in old Telstra modum, runs great!!! New Kogan modum sitting in garage unused.i wonder if I could get my money back?
Speed good and cost of plan acceptable.
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- 5 reviews
- 4 likes
- Verified
Kogan Internet
Connection is not too bad, ok to use. Time to time there will be a small internet drop out but it is negligible.
- Connection Type3G/4G Mobile Broadband
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- 7 reviews
- 11 likes
Kogan Mobile data - better than some, still not the best
I swapped from Amaysim after realising that the change by Amaysim to auto-renew a fixed price, prepaid mobile account every 28 days rather than every 30 days means you pay your account 13 times every year, rather than 12 times.
Kogan Internet is provided by Vodaphone and, in my area at least, they are as good as Telstra or Optus.
I selected a large data plan (17 GB), which cost $37/month, but ran out of data in the first month. With streaming now a major part of the online experience, Internet Providers need to become much more generous w...
Read moreith their data allowances. I renewed early and swapped to a 32 GB plan, which costs $50/month. I should have researched more before making the change, because I have subsequently discovered another provider offering 50 GB/month for the same price (Ovo). At least I'm not locked into a contract, so ai will swap again if data allowance continues to be a problem.- Connection Type3G/4G Mobile Broadband
- 4 reviews
Good mobile broadband with some issues
Good fast broadband but they clearly recycle their number because as soon as I set it I was getting daily texts chasing debts from some previous person. It was so annoying that I did not renew the following month. The actual 4G speeds and coverage were good though.
- Connection Type3G/4G Mobile Broadband
Hi Paddington,
It is disconcerting to hear that you received unsolicited texts, and I would like to assure you that this is not a normal occurrence. ...
Read more We would like to investigate this further, so if you are able to provide some more information in our private message that would be very appreciated.
- 9 reviews
- Verified
The speed and the signal are good but with much cheaper price
I switched from Vodafone to Kogan during a Kogan mobile plan promotion. Kogan uses Vodafone network but the speed and the signal is as good as Vodafone. Of course, there are no signals sometimes on a train. The speed is as good as Vodafone as well, but the price is much cheaper and it offers more data plan than Vodafone, which I never use up. The port out was quite simple and the staff was friendly. I am satisfied with the service and would recommend it to my friends.
- Connection Type3G/4G Mobile Broadband
Hi Rita,
Thanks for the review, we're glad to hear that you've been satisfied with the value we provide.
Don't hesitate to contact us directly if you need any assistance.
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- 4 reviews
Very Fast In City
This is very fast on 4G in the city and metro suburbs but reverts to 3G in the country and can be so slow with high lag times. Kogan works on the Vodafone network so I used their SIM in an unlocked Vodafone WiFi router that covered all their relevant frequencies. It was very cheap to try and does work well but forget it for travelling due to city-centric coverage
- Connection Type3G/4G Mobile Broadband
Hi Colorado,
It's good to hear that you've been happy with our service so far - it is expected that you would receive a weaker signal in regional areas, but our network is always improving.
You can ...
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Hi Ruban,
Thank you for letting us know about your experience....
Read more We are sorry that your product did not arrive in proper working order. Our suppliers work hard to ensure that all our items arrive working as they should be and your feedback has been passed onto the relevant team for investigation. If you have not already, please contact the Kogan Internet Support Team on 1300 010 400 for assistance.