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Kogan NBN 100 (Gold)

Kogan NBN 100 (Gold) Questions & Answers

2.7 from 198 reviews

6 questions from our users

DGR

DGRasked

NBN 100 (Gold)

Have received my NBN box and Kogan modem and connected all. All 4 blue lights are working on NBN box. The Modem is working and i can connect to it and changed the to Dynamic IP as suggested in troubleshooting but no internet signal. Instructions say i would get a text when all connected which i haven't received. Do Kogan need to flick a switch or is there anything else i can do, call centre not an option.

No answers
RZNBN

RZNBNasked

NBN 100 (Gold)

where is your email address for requesting update of expired credit card?

No answers
Luckie

Luckieasked

NBN 100 (Gold)

I've connected NBN afew months now and the internet constantly drop out or not working at all. I've cameras unable to access from work to watch out for my kids getting to and from school. Very frustration... Looking to cancel the service soon.

1 answer
Fired Up
Fired Up

Suggest you repost as a Review

Tia T.

Tia T.asked

NBN 100 (Gold)

I have placed an order for Kogan modem to be delivered to my new address which I wont be moving in until Monday the 25th. Can I change the address of delivery to my current address?

1 answer
Fired Up
Fired Up

No

Scammed

Scammedasked

NBN 100 (Gold)

How do they get away with this scam ?

Their help is useless. I hung up after 10 minutes of listening to advertisements.

They are great with their platitudes, but their service is less than woefull.

No answers
Andrew W.

Andrew W.asked

NBN 100 (Gold)

Worked in IT since 1989. Forced move from Optus Broadband to the NBN via Kogan recently and I have found that the free Modem they provide has extremely low signal strength which contributes to regular dropouts on devices further away from the Modem. Yes, I know all about positioning, signal obstruction and interference which did not occur with Optus Netgear Cable Home Network Gateway. The Kogan TP-Link Router is a real step backwards from the Netgear equipment. Is it possible to get a Modem/Router with a more powerful signal. Btw, we have a D-Link Repeater which helps a bit but connections between it and the Kogan modem are unstable. Advice appreciated.

1 answer
Fired Up
Fired Up

Sounds like you are asking Kogan rather than the public. If so suggest you contact them directly.

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