kogan 70" same problems as 50"
went through all the same hoops downloading firmware etc , then kogan picked up and said they replaced mother board. Still have same problems but less frequent remote still ceases to function (freezes) but have gotten used to switching it off from power point and it resets. The occaissional coming on of a night time is a bit freaky . but have put it into the to hard basket. Will stick to panasonic tv
's in future
Purchased in January 2019 for $2,000.00.
Don’t waste your money or time
After only 5 weeks we are wishing we never purchased this tv. And the service from kogan is appalling. In this short time, the tv has twice turned itself on in the middle of the night at full volume waking up the whole household. It freezes every couple of days so it won’t turn off and after it finally turns off, only the visual turns off and not the sound which continues. If watching Disney plus, the setting on the sound is different so you can’t hear anything unless you go into settings and change them - EVERY SINGLE TIME. The tv also glitche...s constantly when watching a streaming platform like Netflix. When we contacted kogan, they asked us to troubleshoot so many different things including a firmware reset which we did and now we have totally lost Disney+ as an app download option (something their tv was advertised to include and one of the main reasons to purchase it). We contacted them again and they are refusing to provide a refund. Needless to say we are going to consumer affairs with This one and never purchasing a kogan product again. Do yourself a favour and pay a little more for something that is reliable. You get what you pay for in this world.
Purchased in June 2020 at Kogan.com for $450.00.
Excellent product for an excellent
Excellent product for an excellent price $599.99 I love my Kogan smart LED TV with Dolby vision but pairing your TV to the remote-controlled should be more user-friendly and Google assistant doesn't always work correctly there needs to be more information how to use Google assistant with Kogan TV
Purchased for $599.99.
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Questions & Answers
At times my Tv turns on when it wants to & very late at night or early in the morning. The "on" timer is not set, plus the remote at times won’t turn the Tv on. I have changed the batteries & no difference. I have to turn it off at the wall & back on a again for it to work. The receiver is possibly faulty.
You can't set favourite TV channels & there's no recall or back button to go to the previous channel. Can't sort channels in the order I want. Very basic cheap rubbish.
I was looking for a second Tv, but it won't be a Kogan. Very disappointed in this product. I had mentioned things before & no one had got back to me after I was told someone will be in contact with me. Very bad after sales service & support.
Reading other comments, it seems to be a problem with the tv turning on & the remote won't turn tv on. After all these complaints, Kogan is still sitting on their hands. Their philosophy is, we've got their money & stuff them.
They're to gutless to put a customer service phone number on their website. They would have their phone lines choked up with complaints.
Yes I think it’s a problem with all their sets. with mine it was very random so they said it was ok when they tested. They said they replaced mother board but problem was still the same, so like you i put up with it and turn it off and on at power point to reset it. scares the Misses at night though!
Have had this tv for 5 days now and have been happy with everything so far, however, this morning the remote would not turn the tv on. The power light on the tv was on as usual, changed the batteries in the remote which made no difference. Ended up having to turn the power off at the wall and that fixed the problem. My question is, is this a glitch that is likely to occur frequently and or can it be resolved if so?
Hi I just purchased the TV. So far so good. I had a question about installing the stands. The screws supplied don't go all the way in. They stay about half way out and the stand is able to pivot. Conversely the TV is able to pivot a little back and foth about the stands. Is that on purpose. Like is that normal or are the screws supposed to go all the way in and the stand is supposed to be rigidly fixed to the TV? Thanks.
|Category||4K Ultra HD TVs||4K Ultra HD TVs|
|Type of TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV|
|Energy Rating||4 star(s)||5 star(s)|
|Wireless Options||Bluetooth and Wi-Fi||Bluetooth and Wi-Fi|
|Number of HDMI Ports||3||3|
|Number of USB Ports||2||2|
|Weight||7.68 kg||9.9 kg|
|Operating System||Android TV||Android TV|
|Dimensions (without stand)||594 x 963 x 82 mm||676 x 1117 x 88 mm|
|Dimensions (with stand)||644 x 963 x 180 mm||732 x 1117 x 212 mm|
|Manufacturer Warranty||1 year(s)||1 year(s)|
|Manual||Download manual||Download manual|
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