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Kogan Series 9 XT9310

Kogan Series 9 XT9310

50", 43"
2.7 from 3 reviews · View Statistics

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Reviews

2.7

3 reviews
4
(0)
3
(0)
  • Build Quality
    2.0 (3)
  • Value for Money
    2.7 (3)
  • Sound Quality
    3.0 (3)
  • Software
    1.3 (3)
  • Picture Quality
    4.5 (2)
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CALLOHAN

CALLOHANGreater Melbourne (Outer), VIC

  • 4 reviews
  • 1 like

kogan 70" same problems as 50"

published

went through all the same hoops downloading firmware etc , then kogan picked up and said they replaced mother board. Still have same problems but less frequent remote still ceases to function (freezes) but have gotten used to switching it off from power point and it resets. The occaissional coming on of a night time is a bit freaky . but have put it into the to hard basket. Will stick to panasonic tv
's in future

Purchased in January 2019 for $2,000.00.

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1 comment
Kogan
RossKogan
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Don’t waste your money or time

published

Purchased in June 2020 at Kogan.com for $450.00.

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1 comment
Kogan
RossKogan
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james j.

james j.South East Queensland, QLD

Excellent product for an excellent

published

Excellent product for an excellent price $599.99 I love my Kogan smart LED TV with Dolby vision but pairing your TV to the remote-controlled should be more user-friendly and Google assistant doesn't always work correctly there needs to be more information how to use Google assistant with Kogan TV

Purchased for $599.99.

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Questions & Answers

geoffjd

geoffjdasked

Series 9 XT9310 (43")

Hi,
At times my Tv turns on when it wants to & very late at night or early in the morning. The "on" timer is not set, plus the remote at times won’t turn the Tv on. I have changed the batteries & no difference. I have to turn it off at the wall & back on a again for it to work. The receiver is possibly faulty.
You can't set favourite TV channels & there's no recall or back button to go to the previous channel. Can't sort channels in the order I want. Very basic cheap rubbish.
I was looking for a second Tv, but it won't be a Kogan. Very disappointed in this product. I had mentioned things before & no one had got back to me after I was told someone will be in contact with me. Very bad after sales service & support.
Reading other comments, it seems to be a problem with the tv turning on & the remote won't turn tv on. After all these complaints, Kogan is still sitting on their hands. Their philosophy is, we've got their money & stuff them.
They're to gutless to put a customer service phone number on their website. They would have their phone lines choked up with complaints.

1 answer
CALLOHAN
CALLOHAN

Yes I think it’s a problem with all their sets. with mine it was very random so they said it was ok when they tested. They said they replaced mother board but problem was still the same, so like you i put up with it and turn it off and on at power point to reset it. scares the Misses at night though!

apples127

apples127asked

Series 9 XT9310 (50")

Have had this tv for 5 days now and have been happy with everything so far, however, this morning the remote would not turn the tv on. The power light on the tv was on as usual, changed the batteries in the remote which made no difference. Ended up having to turn the power off at the wall and that fixed the problem. My question is, is this a glitch that is likely to occur frequently and or can it be resolved if so?

No answers
abhusa

abhusaasked

Series 9 XT9310

Hi I just purchased the TV. So far so good. I had a question about installing the stands. The screws supplied don't go all the way in. They stay about half way out and the stand is able to pivot. Conversely the TV is able to pivot a little back and foth about the stands. Is that on purpose. Like is that normal or are the screws supposed to go all the way in and the stand is supposed to be rigidly fixed to the TV? Thanks.

No answers

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Kogan Series 9 XT9310

Details

Compare both Kogan Series 9 XT9310
Category4K Ultra HD TVs4K Ultra HD TVs
Price (RRP) $549.99$649.99
Screen Size 43"50"
Screen TypeLED/LCDLED/LCD
Type of TVHDR Compatible and Smart TVHDR Compatible and Smart TV
Energy Rating4 star(s)5 star(s)
Wireless OptionsBluetooth and Wi-FiBluetooth and Wi-Fi
Refresh Rate 50/60Hz50/60Hz
Number of HDMI Ports33
Number of USB Ports22
Wall MountableYesYes
Weight7.68 kg9.9 kg
Operating SystemAndroid TVAndroid TV
Dimensions (without stand) 594 x 963 x 82 mm676 x 1117 x 88 mm
Dimensions (with stand) 644 x 963 x 180 mm732 x 1117 x 212 mm
Manufacturer Warranty1 year(s)1 year(s)
ManualDownload manualDownload manual
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