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Kogan Series 9 XT9310 (43")

Kogan Series 9 XT9310 (43")

MPN: KALED43XT9310STA

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Questions & Answers

geoffjd

geoffjdasked

Series 9 XT9310 (43")

Hi,
At times my Tv turns on when it wants to & very late at night or early in the morning. The "on" timer is not set, plus the remote at times won’t turn the Tv on. I have changed the batteries & no difference. I have to turn it off at the wall & back on a again for it to work. The receiver is possibly faulty.
You can't set favourite TV channels & there's no recall or back button to go to the previous channel. Can't sort channels in the order I want. Very basic cheap rubbish.
I was looking for a second Tv, but it won't be a Kogan. Very disappointed in this product. I had mentioned things before & no one had got back to me after I was told someone will be in contact with me. Very bad after sales service & support.
Reading other comments, it seems to be a problem with the tv turning on & the remote won't turn tv on. After all these complaints, Kogan is still sitting on their hands. Their philosophy is, we've got their money & stuff them.
They're to gutless to put a customer service phone number on their website. They would have their phone lines choked up with complaints.

1 answer
CALLOHAN
CALLOHAN

Yes I think it’s a problem with all their sets. with mine it was very random so they said it was ok when they tested. They said they replaced mother board but problem was still the same, so like you i put up with it and turn it off and on at power point to reset it. scares the Misses at night though!

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Kogan Series 9 XT9310 (43")

Details

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Category4K Ultra HD TVs
Price (RRP) $549.99
Screen Size 43"
Screen TypeLED/LCD
Type of TVHDR Compatible and Smart TV
Energy Rating4 star(s)
Wireless OptionsBluetooth and Wi-Fi
Refresh Rate 50/60Hz
Number of HDMI Ports3
Number of USB Ports2
Wall MountableYes
Weight7.68 kg
Operating SystemAndroid TV
Dimensions (without stand) 594 x 963 x 82 mm
Dimensions (with stand) 644 x 963 x 180 mm
Manufacturer Warranty1 year(s)
ManualDownload manual
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  • MPN: KALED43XT9310STA

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