Questions & Answers
At times my Tv turns on when it wants to & very late at night or early in the morning. The "on" timer is not set, plus the remote at times won’t turn the Tv on. I have changed the batteries & no difference. I have to turn it off at the wall & back on a again for it to work. The receiver is possibly faulty.
You can't set favourite TV channels & there's no recall or back button to go to the previous channel. Can't sort channels in the order I want. Very basic cheap rubbish.
I was looking for a second Tv, but it won't be a Kogan. Very disappointed in this product. I had mentioned things before & no one had got back to me after I was told someone will be in contact with me. Very bad after sales service & support.
Reading other comments, it seems to be a problem with the tv turning on & the remote won't turn tv on. After all these complaints, Kogan is still sitting on their hands. Their philosophy is, we've got their money & stuff them.
They're to gutless to put a customer service phone number on their website. They would have their phone lines choked up with complaints.
Yes I think it’s a problem with all their sets. with mine it was very random so they said it was ok when they tested. They said they replaced mother board but problem was still the same, so like you i put up with it and turn it off and on at power point to reset it. scares the Misses at night though!
|Category||4K Ultra HD TVs|
|Type of TV||HDR Compatible and Smart TV|
|Energy Rating||4 star(s)|
|Wireless Options||Bluetooth and Wi-Fi|
|Number of HDMI Ports||3|
|Number of USB Ports||2|
|Operating System||Android TV|
|Dimensions (without stand)||594 x 963 x 82 mm|
|Dimensions (with stand)||644 x 963 x 180 mm|
|Manufacturer Warranty||1 year(s)|
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- MPN: KALED43XT9310STA
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