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Kogan SmarterHome 10W Ambient Smart Bulb
Alex CMelbourne
- 13 reviews
- 16 likes
- Verified customer
Works only as normal warm-white bulb, other advertised features don't exist.
Following the instructions on pairing this device to the SmarterHome app yield zero results, so you're unable to access the advertised features of coloured light, timers, etc. It's basically just a standard warm-white lightbulb with no other features - save your money.
1 comment
Questions & Answers
JDOasked
Hello. Do these bulbs work with dimmer switches?
1 answer
The only way I can answer that is when you use the Smarter Home Kogan app you can change the brightness. I don't have a physical dimmer switch sorry.
Cameron M.asked
Got a bulb from my room, blinding white Color. But when it comes to the room colours it’s so disappointing. They lack any sort of brightness to be noticeable.
So for the light to go from blinding white to and 80% brightness drop when you put a Color on just doesn’t make sense to me. I’ve brought Lifx bulbs and they are absolutely amazing in terms of colour brightness.
Please help me with my issue Kogan.
No answers
David Hasked
How do you hook up the smart lights with Telstra's NBN ( Arcadyan ) Smart modem. I have gone through every step with Telstra smart home support including disabling 5G and sent another modem to trial and having the same problem. The smart lights just wont connect but was working fine with the broadband modem.
2 answers
im having same problem now everything i try doesnt work i mite have to get a new moderm
If you have a Telstra smart modem you need to sign in to your router. Either type 192.168.0.1 in the web browser or go to your wifi connection and click on Manage router. Enter user name and password. Click on wifi then 2.4G Tab should be highlighted. Scroll down and click on 802.11 ( or 1 ) b/g/n and change it to 802.11 b ONLY. Next scroll down and disable Band steering, it will remove the 5G band from the router for now. Scroll down to the bottom of the page then save. Once done then you can start installing . Once installation is completed go back to Manage router and change the band back to 802.11 b/g/n and enable Band steering then click on save. If any problems installing recheck the wifi band is on 802.11 ( or 1 )b as that is how I found out it will install on that wifi band ONLY and 5G is not connected.. Hope this will help.
Details
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RossKogan
Hi Alex, thank you for letting us know about your experience.
We are sorry that you are disappointed with the product and that other features are not working....
Read more If you have not already and you have any questions or concerns about your products, please contact our Help Desk for technical and warranty assistance here: https://www.kogan.com/au/help/