quick and easy
my partners phone was stolen whilst we were away and they made the claim super easy we lodged it and within 10 days it had been paid out. highly recommend
Hopeless.Don't Buy !
Made a claim on a recent oversea's trip.Kogan were absolutely hopeless.Don't bother with them.
They will ask for pages of useless information and then reject your claim.An absolute waste of time and money.
Beating around the bush
Its been nearly two months since I made a claim and still waiting. Never reply to my emails and always request more info or require better image of documents. Iguess you get what you pay for and would not recommend them to anyone
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Do not buy. I was left stranded in a foreign country. NO Customer service. No Delayed Flight Coverage.
This NEEDS to be clear and stated upfront by Insurance Companies. WHY is it called travel insurance when the most common forms of International travel is not covered.
Delayed Flight. Stranded over 24 hours in Malaysia. Had to sleep in the Airport because I did not know I would get my money back for a hotel. Tried numerous methods of contact with KOGAN. Zero response from KOGAN Customer service.
I brought a train ticket because Malaysia has 2 Airports linked by TRAIN and I had to commute to get to the AIRLINE customer service representa...tive. TRAIN to Airline customer service to discuss delay in flight, the Train ticket is not covered BY KOGAN Comprehensive Travel insurance. I have a letter from the Airline. Not my fault. KOGAN Travel Insurance do not cover any delay in flights. (and buses, ships might try a push bike on my next adventure maybe that is covered). The AIRLINE said in the letter.
The Kogan companies do not accept unsubscribes.
The Kogan companies do not unsubscribe me when this is requested. I am sick and tired of constantly receiving emails from them and I am sure this behaviour is illegal.
I had made a claim on loss of an Iphone 6 and I paid premium insurance without excess rate. I would have thought that claim would at least match the value of the current market rate which is around $400-500. However, I only managed to get back $157 after depreciation. This is a joke. I paid for premium insurance but I got a low standard claim. Pls look elsewhere for a better travel insurance.
Cheapest Travel Insurance I have had
I travel a lot, and because I am over 70 I always check for the best and cheapest policy.
Because of my age, the premiums are going up all the time.
I have used many different companies, but last time I used Kogan.
They were cheaper than any others I checked.
I did not make a claim, so can not comment on that.
|Category||Travel Insurance||Travel Insurance||Travel Insurance||Travel Insurance|
|Other Insurance Types Offered||Car, Health, Home and Contents, Landlord, Life, Pet and Travel||Car, Health, Home and Contents, Landlord, Life, Pet and Travel||Car, Health, Home and Contents, Landlord, Life, Pet and Travel||Car, Health, Home and Contents, Landlord, Life, Pet and Travel|
|Maximum Age Covered||79 years old||79 years old||79 years old||79 years old|
|Overseas Emergency Assistance||Unlimited||Unlimited||Not Covered||Not Covered|
|Accidental Death||Not Included||$12,000||Not Included||$12,000|
|Emergency Dental||$500||$500||Not Included||Not Included|
|Pregnancy (max weeks)||24 weeks||24 weeks||24 weeks||24 weeks|
|Resumption of Journey||Not Included||$3,000||$3,000||Not Included|
|Hospital Cash Allowance||Not Included||$50 per day, up to $5,000||Not Included||Not Included|
|Overseas Emergency Medical & Hospital Expenses||Unlimited||Unlimited||Not Covered||Not Covered|
|Loss of Income||Not Included||$10,000||Not Included||Not Included|
|Permanent Disability||Not Included||$25,000||Not Included||Not Included|
|Luggage & Personal Effects|
|Theft of Cash||Not Included||$250||Not Included||$250|
|Delayed Luggage||Not Included||$375 after 12 hours||Not Included||$375 after 12 hours|
|Credit Card Fraud||Not Included||$5,000 as part of Travel Documents cover||Not Included||Not Included|
|Travel Documents / Passport||Not Included||$5,000||Not Included||Not Included|
|Maximum Single Item Limit||$3,000 (Laptops or Cameras)||$3,000 (Laptops or Cameras)||$3,000 (Laptops or Cameras)||$3,000 (Laptops or Cameras)|
|Luggage & Personal Effects||$5,000||$10,000||$5,000||$10,000|
|Rental Vehicle Excess||Not Included||$5,000||Not Included||$5,000|
|Motorbike / Moped Coverage||Included for any size||Included for any size||Included for any size||Included for any size|
|Domestic Pet Care||Not Included||Not Included||Not Included||Not Included|
|Special Activities Packages|
|Adventure||Not Included||Not Included||Not Included||Not Included|
|Snow / Ski||Optional Extra||Optional Extra||Optional Extra||Optional Extra|
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