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Kong Computers Australia

Kong Computers Australia (page 2 of 4)

5.0 from 52 reviews · View Statistics

Reviews

5.0

52 reviews
5
(51)
4
(1)
3
(0)
2
(0)
1
(0)
  • Product Quality
    4.9 (16)
  • Return Claim MadeYes (1) · No (11)
  • Shipping
    5.0 (13)
  • Warranty Claim MadeYes (1) · No (13)
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Mike D.
Mike D.Sydney, NSW
  • 3 reviews
  • 2 likes
  • Verified

I Couldn't ask for a better service

published

Products are sold cheaper than the supplier's price idk how they do their magic.
Excellent laptop performance and very fast delivery.
Owner responds tk email in a matter of minutes. I will definitely buy from him again 11/10

Product Quality
Shipping
Y H LIM
Y H LIMCentral Queensland, QLD
  • Verified

Buy MSI GE75 with RTX2060 GPU

published

Guys, this is the place to buy your laptops from.
After Googling customer feedbacks, I bought the MSI GE75 8SE from him.
Also, my son bought his laptop from him earlier - great experience.
The delivery was quick, well packed, and I was fully informed on status.
Guys, the real acid test of customer experience is when you have problems.
I had some issues with redeeming promo gifts from MSI.
Here, I can vouch that Kris at Kong is super exemplary,
following up daily with your issues until they are fully resolved to your satisfaction.
Top Best recommendation to buy from Kris at Kong Computers.
Philip

Product Quality
Incentivised ReviewNo

Excellent customer service and product

published
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Juri
JuriYass
  • 2 reviews
  • 2 likes
  • Verified

Outstanding Costumer Support

published

So let me say beforehand that I usually don't write any reviews! But I had to because I couldn't tip the man (Kris Cawthorn) that was helping me with my purchase. I've never in my life received such an service! I don't know what position this guy is in but you (Kong computers) should promote him. By far the quickest replys I've ever received. Made me feel safe ordering from this company and will order / recommend in the future for sure. Well if that didn't convince you all I got to say about the service : caring, professional, friendly, FAST.

Thank you !
-Juri

DouglasH
DouglasHRavensbourne
  • Verified

Great service and support

published

Very helpful before purchasing – asked other customers with the same laptop their thoughts. Always reply to emails same day or next day usually, two days max. Gave me a $50 discount, the best price around. When one of the rubber feet fell off after about a year they contacted Gigabyte and gave me three options for repair. Excellent service all round.

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Where to buy and how to choose a monitor and other home office needs

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Wendy Z.20 Mar 2020
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Josh
JoshAdelaide
  • 2 reviews
  • 1 like

Amazing service and great prices!

published

I ordered a Metabox laptop from Kong computers on cyber Monday. The price was very good for the specs and Kris kept me up to date the whole way. My double order error was quickly resolved. When my package arrived there was some minor damage as the box had been dropped but Kris provided brilliant customer service and resolved this problem quickly.

Would recommend to anyone looking for a new PC.

zeWombat
zeWombatSydney
  • 4 reviews
  • 5 likes
  • Verified

Very trustworthy and helpful supplier

published

We need more small companies like this in Australia. Use them. Buy from them. They will even talk to you on the phone. Amazing.

Dylan
DylanHunter Region, NSW
  • 2 reviews
  • 2 likes

Computer purchased

published

I purchased my sons computer through Kong Computers and I couldn’t be happier. Kris really helped me go through the options and specs of the different options, great man, fantastic help. Once I purchased it the computer arrived within the same week. Highly recommenced buying your computer through Kong. Will definitely be buying all of my computer needs from Kris in the future!!!

Jesse A
Jesse APerth
  • Verified

No regrets

published

Bought a laptop from here a while back. Soon after I deposited the money, I got an actual human response from Kris. After transferring as much money as I did, I found it incredibly reassuring.
He kept me updated throughout the process, apologised when there were delays out of his control, and when the prices changed the day after my purchase he offered to refund me the difference.
I don't normally write store reviews, but I will for this company.

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Jono.S
Jono.SWollongong

Brilliant Service and an Excellent Company, worthy of 6 stars!!!

published
Andrew
AndrewSydney
  • 3 reviews
  • 2 likes
  • Verified

Excellent and honest company

published

World class customer service!

published

Absolutely great service, if it’s any store I’ll return to it’s Kong Computers! Kris took me through all the questions I had and was very professional as well as helpful! Will recommend to family, friends & strangers!

Anton
Anton
  • 2 reviews
  • Verified

Brilliant service.

published

Kris at Kong did an amazing job - listened and answered all of my questions, very patient.
There was a small issue that was not their fault, yet they went to extra lengths to sort it out properly and quickly.

Their price was good and they had some extra freebies as part of the deal online.

I would definitely recommend them.

Omara Khaddaj
Omara KhaddajBentleigh East
  • Verified

Great Customer Service

published

Good products, deals, and offers. And most importantly.. great communication, very friendly, and quick follow up. Kris takes his time to answer all your questions and handle all your concerns and he handles it professionally.

Dan M.
Dan M.Melbourne

Fantastic all round

published

Could not be happier with my purchase from here. Kris was genuinely helpful in helping me decide what would be best laptop for me and didn't try and upsell me anything i didn't need. Got a great price and was highly communicative and accommodating the whole time. Would definitely buy from here again, and recommend over all other laptop stores i have been to!

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