Love the store at Blackburn, but...........
Love the store at Blackburn, VIC.
However, been ordering online lately due to the lockdowns and the customer service team handling that side of things are not as good as the in store team.
Recently ordered something online but forgot to login to my account for the purchase. Asked if they could include the purchase onto my account......answer was no, once dispatched, that's it. If so, what a lousy system. You can't just add the sold item to someone's account?
I love Koorong bookstore. Every time I order anything from them it arrives almost immediately. Also I can't speak highly enough of their amazing customer service. They are the best company to deal with!
The reviewer stated that an incentive was offered for this review
Amazing first time I buy a book and comes so fast and in good condition
Thank you for your really quick service I’m really surprised thanks for that I will be definitely be using your service when I want a book it was like in 1 day I got my book much love thanks
" Reading - Relax - Koorong "
Sometimes in October last year, I went to the Christian Book Store Koorong in Mt Lawley, WA 6050. Just coincidence I have come across with Mr Andrew B (the Store Manager) as I entered the Store. Andrew was so friendly and very caring person. Without any hesitation , he was ready to give me an assistance with my journey to find the Christian books that I was looking for in the Store. Thanks Andrew. I personally think that Koorong seeks to help & inspire people on their personal journey with Jesus Christ by offering the largest range of Bible books and Christian resources in the West, amen. Yes, I have never dissappointed with all the books that I have purchased, halimluyah.
Smiley Joe H @ WA
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Love browsing through the store and always finds something to buy!
Love browsing through the store, find hard to find books and always find something else (unplanned) to buy! Helpful and friendly staff too!
Great real life experiences that you can relate too
Love that Bob Goss has his number and email in the book and responds to questions
Exceptional delivery service
I placed an online order on a Wednesday and received my delivery on Saturday.
I was surprised as here in VIC were currently in stage 4 covid restrictions. I love their product range online; so many products that will make thoughtful gifts for loved ones.
Friendly staff but products way overpriced
I used to shop at Koorong when I was religious. Their stock was always good and they always had variety of products for purchase. What I've noticed though is that they always raise their prices, almost every few weeks. Their books and mugs are so overpriced it is crazy. The mug that cost me $8 last year priced at $18 this year. It is cheaper to buy their bibles at online shops like Booktopia and Book Depository even though at Koorong you get discounts every couple of months. The staff in Blackburn store in Victoria are very friendly and help...ful, no complaint there. Customer service is exceptional. The cafe is very nice with nice drinks. The atmosphere in Koorong Blackburn is amazing, good energy there. Shop there if you are a religious Christian person, you will love it there, but it will cost you your bank account , because stuff there is so nice ( expensive but nice nevertheless) that you'll want to buy everything.
Questions & Answers
I am an existing customer, but cannot remember my password. I want to purchase the hard back Beyond Blessed by Robert Morris.....I cannot read the code because some letters are upside down, and I am not sure how to do that...thanks!
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