Korean Air

Korean Air

Korean Air

49 reviews

67% · 3313 · 27%
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49 reviews
dizzys6 posts
GaryCox2 posts
hlee14825 posts


I have never seen staff on KAL be anything less than friendly, even with difficult passengers. They have the absolute best customer service I have ever seen, on flights and everything else.
UNBEATABLE customer service - smiling air stewardesses will serve you within half a minute of pressing the buzzer. Food is also yummy. :) Defiitely recommend flying with KAL.
I flew Auckland to Seoul on a few occasions and they still don't have individual TV screens. I'm told this has changed but it's taken far too long considering all their competitors have individual TV screens for long haul flights.
SalronAU13 posts


Very positive! [name removed] was a little hesitant at first, given that we watched an episode of Air Crash Investigators a couple of months before we went, and the episode was on the Korean airliner being shot down over Russia, but the friendliness of the staff and the Korean people made it an excellent trip. Would I fly with them again? Definitely!!! Fantastic trip!
Everything! We flew Brisbane to Seoul with a 4 day stopover, and then Seoul to Seattle. Service was outstanding! Food was delicious. Staff were very friendly and any query that we had before the flight was answered timely by the internet site.
pegslee26 posts
caz15th2 posts
stumpedGreater Melbourne (Metropolitan), VIC3 posts
bricktop33 posts


Although is was a very long flight (sydney to london) the excellant customer service - from flight attendants to ground staff made the trip very comfortable . The flight attendants were over the top friendly and helpfull making a trip with children less stressfull. Excellant airline to travel with children (if only there was a shorter stop over). Planes were modern with good entertainments - individual screens. Would fly with Korean Air again and would recommend to family and friends.
excellant service. Modern, comfortable planes.
very long transfer wait in soel - 7.5 hours & not given hotel room - makes trip with children very tiring. Flight attendants english were very limited - not all spoke english.
CathyOneSydney, NSW6 posts


We flew Korean Air last June/July 09 to London return. It was my first overseas flight & I was nervous. The flight attendants were helpful throughout the flight, the AVOD on the seats (from Korea to London) were a great way to pass the time. The seats were comfortable (we were in economy class)& the toilets were always clean & well stocked with soaps & moisturisers. The stopover in South Korea was superb at the Hyatt Regency. The hotel staff were also very friendly & accommodating. We are going overseas again this year & we will definitely fly with Korean Air again.
The friendliness of the staff! The food was hot and very sustaining.
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