Overall, I would HIGHLY reccomend Korean Air. The staff go well out of their way to make sure you have an enjoyable flight, and there are little touches everywhere that make you feel comfortable. The bathrooms are stocked with a variety of good quality hand moisturers, and toothbrushes and toothpaste. There is a ladies' only bathroom, which was definitely appreciated. The most impressive thing that I will remember is that I was feeling a bit sick on the flight. I didn't say anything, but the flight staff noticed that I wasn't well, and proceeded to dote on me, provide me with ginger pills, and just generally make sure I was taken care of. Korean Air is undoubtably a top quality airline that I'm sure you won't regret choosing. Definitely would fly them again.
EXCELLENT SERVICE!, hot item with every meal, friendly staff, very passable English, Korean and European option for each meal, wide variety of English channels/programs on AVOD system, free overnight accomodation and free breakfast/lunch/dinner in 5 star hotel during overnight stop over
To my knowledge, NO flights from Australia to Korea, or vice versa, have AVOD, though there was excellent in-flight entertainment systems from Korea to both London and from Rome, which is definitely a minus. Otherwise, it was fine.
Flew Prestige Class ex Melboune, excellent check-in, New Zealand Lounge, lovely.
Flight although no avod, individual screens in prestige with enough viewing for
an 11 hour flight to Seoul. Excellent inflight service with pursar visiting every passenger in prestige to welcome them aboard and also prior to landing.
Food lovely, crew very friendly, limited English but enough for all requests to be met. Seats very comfortable but old style.
Hyatt Regency great stopover hotel although evening supplied meal a little like cafeteria meal which is very different to breakfast, superb. As our flight was not leaving until 3pm the next day, lunch was also offered.
Flight home from London on new 747, brilliant from seats, avod, service and crew.
No flight delays, luggage first off carousel and fast tracks through customs.
Would definitely fly Korean Air again to Europe. Two 11 hour legs with overnight in Seoul makes it a very manageable trip
Fabulous service on ground and in air, generous meal servings and
plenty of it
No Avod ex Melbourne, very small wine glasses
Although is was a very long flight (sydney to london) the excellant customer service - from flight attendants to ground staff made the trip very comfortable . The flight attendants were over the top friendly and helpfull making a trip with children less stressfull. Excellant airline to travel with children (if only there was a shorter stop over). Planes were modern with good entertainments - individual screens. Would fly with Korean Air again and would recommend to family and friends.
excellant service. Modern, comfortable planes.
very long transfer wait in soel - 7.5 hours & not given hotel room - makes trip with children very tiring. Flight attendants english were very limited - not all spoke english.
We flew Korean Air last June/July 09 to London return. It was my first overseas flight & I was nervous. The flight attendants were helpful throughout the flight, the AVOD on the seats (from Korea to London) were a great way to pass the time. The seats were comfortable (we were in economy class)& the toilets were always clean & well stocked with soaps & moisturisers. The stopover in South Korea was superb at the Hyatt Regency. The hotel staff were also very friendly & accommodating. We are going overseas again this year & we will definitely fly with Korean Air again.
The friendliness of the staff! The food was hot and very sustaining.
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