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KRG Conveyancing

KRG Conveyancing

4.8 from 301 reviews

KRG - The experts in poor service

Most businesses are fine to deal with when everything is going well, but it's when problems arise that the differences between the good and poor become very apparent. As a property developer, I've dealt with many conveyancers over the years, and i would rate KRG in the bottom quartile. CW at KRG never replied to any of my email queries, and did the absolute minimum that she thought she could get away with. I phoned the manager to make a complaint and was dumbstruck at his poor attitude towards service - I don't see much hope for change with this business. If price is the most important factor to you, then please do your research as there are other similar priced conveyancing firms that have a totally different attitude towards customer service.

Never available, minimal communication

It took nearly 2 weeks before I physically spoke to my contact at KRG. Whenever I call her I get voicemail & she doesn’t return calls. Very frustrating, lack of communication, lack of information, calls not returned, I have bought & sold several times in the past & this is by far the worst service I have ever received at what is already a stressful time

Questions & Answers

Anyone has their address and phone number please?
1 answer
GPO Box 3258 BRISBANE Q 4000 Ph: 1300 132 088

How much is your conveyancing? Is it dependent on the price of the property?
1 answer
Hi Jules, The price of the property is not relevant to the fee structure. The type of property (house, land or unit), location and whether you are buying or selling can affect the conveyancing fees though. You are able to get an all-inclusive quote online on our website at http://www.krg.com.au/. Good luck with your transaction! KRG Conveyancing

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